I just got my moto q last month and had the contacts identified when they were calling me. it's just recently that when i get a call, UNKNOWN is what comes out for the contacts I've already saved in my phone. I can't seem to find out the problem- please help! :(
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sounds like the battery is shot. Get a new battery and fully charge it. I try to charge my phone more off of a power outlet and not the cigarette lighter in a auto. The battery will last longer that way. something about cigarette lighters. As far as the messaging and failed calls goes. up grade your tower signals. contact your cell phone company and get the number for upgrading the towers.