Question about Xerox 6100/DN Laser Printer

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Xerox 6100 laser - paper jams if paper tray low on paper

Hi,
Any idea on this problem folks. We have a Xerox 6100 laser printer which paper jams if the paper tray is almost empty (it works fine if there is a good amount of paper in it). The paper isn't actually jamming, it's just not being pulled up far enough from the tray into the printer to reach the rollers.

Any ideas would be appreciated.
Julian

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  • LonghillJ Jun 12, 2008

    Many thanks for the ideas. I've just been and replaced the paper tray with a spare one. This appears to have solved the problem.

    Cheers, Julian

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There could be two things. First, be sure the paper tray is not binding. The metal plate in the middle should spring up easily. The friction pad should be firmly attached to the tray, but not extending over the metal portion. The second thing would be to clean or replace the feed rollers. They are inside the machine above where the tray would sit. Since the tray feeds when full, I don't think you have a clutch problem. Let me know how it goes.

Posted on Jun 11, 2008

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