Hi my computer wont recognize my mp3 player...wen i plug it in it recognizes it as a mass usb storage device buh thats abt it...wen i go in my computer i dont get a drive for my player...wat cud be the prob? please help...u can email me at thnx
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Re: philips go gear
Make sure you run the installation CD, or grab the software from the Philips website - this device will not work properly if Philips Device Plug-In is not installed. Does Windows Media Player 10 recognize the GoGear? If so, then the absence of a drive letter will not be a huge problem. If not, restart the computer and try one more time. A word to the wise - running this GoGear on a PC running Windows Media Player 11 will cause irreversible damage to the player. If you have Windows Media Player 11, rollback to WMP 10 - instructions are on the Philips and Microsoft websites.
If all else fails, try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Hello : 1: Unplug your Mp3 player .2: Restart system . 3: Plug the Mp3 player again . If the system didn't recognize Mp3 player this time , then : 1: Go to [ my computer ] icon on desktop . 2 : Mouse right click . 3 : Scroll down to properties . 4 : On properties click [ Hardware] . 5 : Click [ device manager ] . 6 : On device manager check if all [ USB ports ] are properly installed and working fine . 7: If there are [ question marks or wrong marks ] on the ports then they don't work properly . This is what you need to do , if they don't work properly ; 1 : Right click on the none working ports . 2 : Scroll down to properties . 3 : On general click [ reinstall the previous program ] . My computer icon . Device manager USB mass storage device problem [ not working properly ] .Here you should right click on the none working device then go to properties and then , \ Troubleshoot . I hope this will help . rate please !
1. On you computer, ensure that Philips Device Manager is running. 2. Turn your mp3 player on (it should freeze at the Loading or GoGear Screen). 3. Plug in the mp3 player to your USB/Charger cable (ensure it is connected to the USB port on your computer), and then perform a soft reset (Power switch down and Volume up button simultaneously). 4. Let go of the other buttons as soon as the player resets. Hold the Volume down button until the player comes on. The player will be recognized by Philips Device Manager and will report a problem (and will allow you to repair it). Windows will also recognize it as a Mass Storage Device.
That might be a blessing in disguise. I have never liked the non-MSD option, but I tolerate it. You should be able to transfer and view files with the computer recognizing it as an MSD device. If you insist on changing it, use the iRiver plus 3 software from iRiver's website to update the firmware on the player, and your computer will no longer treat it as a Mass Storage Device - don't say I didn't warn you.
i held the volume+ button in while i plugged the usb cable. the computer recognized new hardware was found. i opened the phillips device manager and hit the repair tab. it automatically ran a repair through the mp3. then i installed new firmware through the phillips device manager. i lost all my contents but windows media 11 sync all my music back. THANKS ANYWAY!!!!
should have at least windows 2000 sp4 or xp sp1 as operating system. plug into usb port on computer while computer is turned on. computer should recognize and install it as mass storage usb device and assign it a drive letter. sometimes xp will recognize it as a panasonic mtp device. this doesn't matter, you can still drag and drop files on it through windows explorer file manager.
player has problems with windows media player 11. works with wmp 10. player also has problems with vista. firmware was designed for xp. no firmware updates available. you can try dragging and dropping through windows explorer, treating it as a usb mass storage device. it will play folders and songs this way. to get vista to recognize it, format the player through the player's menu ( set-system-format ) not through the computer. take out the battery for 15 minutes. reboot your computer. put battery back in. plug into usb port. hopefully vista recognizes it as usb device
The Phillips website has a solution for this:
Go to the FAQ for this mp3 player. It'll tell you to install the
Device Manger which will repair the problem. I've done this,
however, the Device Manager claims my mp3 Player is not