Hi my computer wont recognize my mp3 player...wen i plug it in it recognizes it as a mass usb storage device buh thats abt it...wen i go in my computer i dont get a drive for my player...wat cud be the prob? please help...u can email me at
Hey man if you find a way to work your player...please be sure to post the solution here thanks and good luck!
I have a philips ipod
when i connect to pc it cant show.
& when i start it the notation like "pleace connect to pc & reoair it" is shown. so what i have to do?
Make sure you run the installation CD, or grab the software from the Philips website - this device will not work properly if Philips Device Plug-In is not installed. Does Windows Media Player 10 recognize the GoGear? If so, then the absence of a drive letter will not be a huge problem. If not, restart the computer and try one more time. A word to the wise - running this GoGear on a PC running Windows Media Player 11 will cause irreversible damage to the player. If you have Windows Media Player 11, rollback to WMP 10 - instructions are on the Philips and Microsoft websites.
If all else fails, try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-Tha Mp3 Doctor
You got a msg about usb msd device at location 0 - that usually indicates that there is an issue with the USB port - it is not working optimally
Normally I would not reccomend this, but if you go to www.usasupport.philips.com (you can change your country from the top right of the website if you are outside U.S.), and enter in your model #, and go to "frequently asked questions," there is a question about the PC not recognizing my device - it will give you instructions with pictures on how to update your usb drivers and downloading a patch - expand the window full size to see the attachment/patch
Try that, and tell me if it works
-Tha Mp3 Doctor
Yes, the solution is legitimate. The firmware.ebn file that he mentioned can be obtained by going to www.usasupport.philips.com, entering the model number, clicking on the software and drivers section, and then clicking on the firmware upgrade software link - download the zip file, and then extract all files. Drag the file into the folder like the guy mentions in the website.
This is an excellent hack, actually. Sometimes formatting a player is OK, but sometimes it wipes out key folders from the Mp3 player. This guy's solution is a way to recreate the file/folder system that is missing.
I believe the issue that you are having is different than his issue - I think you have a bad/malfunctioining USB port that can be resolved by talking to the PC manufacturer. They can tell you how to do the "soft" fixes for the USB port.
Good Luck!
-Tha Mp3 Doctor
If the add/remove hardware section doesn't find the device manager, and the Philips folder in Start --> All Programs doesn't have an uninstall option, then try redownloading the Device Manager from the Philips website.If you try to install the Device Manager, and the installer detetcts that you already have the Device Manager or components on the computer, then it will uninstall the old components first before reinstalling the new copy. Once the new Device Manager has been installed, you can completely uninstall it from add/remove programs.
Yeah, this player pretty much sucks - it was a good one in 2005-2006, but it just wasn't future-proof. shame, too, because it is the cheapest 30GB available. Philips doesn't even make 30GB players anymore.
×
My computer icon .
\406 views
Usually answered in minutes!
hey thnx a lot for ur help...buh it styll doesnt work...i tried everything...from the installation cd to resetting the player thru holding the volume + button...buh theres styll nothing...i do have wmp 10..one thing i noticed is that when i go in the safely remove hardware thing..it says..usb mass storage device at location 0...is it supposed to say that? one more thing i did drop the mp3 player once...buh it worked after that...i copied all the songs in my com...then i tried to use it once more..and everything froze...so i ended task..and i disconnected the player...and that msg starting coming up...please share if u have ne more ideas or comments...u were very helpful..thnx
hey thnx for replying again..buh i got the drive in my computer folder now...according to this guy..
http://www.lexarrow.com/2007/07/07/porta...
i formatted the drive and i dont know what he means in step 5...do u approve of this guy? and shud i have formatted it?...also i dont know what folders and files were originally in there? if you have knowledge please lemmi no...like what files were in the system and data folders...i need those files so i can put them in the folders...thnx bye
hello again...um i cant seem to uninstall my device manager :| cuz the guy on the other website said that b4 i format i shudn have device manager on the pc...so i cant uninstall it :|...i went to add/remove software from control panel and when i click on it nothing happens...and when i tried to do it from the start menu..it starts looking for a file and that browse thing comes..i dont know wat to do..
and also i think my usb is wokring fine..because it detects the device and its also giving me a dirve in my computer now..the only prob is the device manager not detecting the device so i can repair it...
hey man thnx a lot for all ur help...buh ive had just abt enuf of this ****...im calling it truce...thank you again for ur help...very much appreciated..
×