Question about Protron PLTV-37 37 in. LCD Television

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REMOTE OPERATION ALL OF SUDDEN THE REMOTE QUIT OPERATING THE FUNCTIONS ON MY SET. I HAVE CABLE (CHARTER) WITH THEIR RECEIVER AND REMOTE. THE CABLE REMOTE OPERATES THE FUNCTIONS ON THE CABLE RECEIVER BUT NOT ON THE TV. I GOT THE REMOTE THAT CAME WITH THE TV AND TRIED IT AS WELL. IT WILL NOT OPERATE THE FUNCTIONS ON THE TV EITHER. (REPLACED BATTERIES). THE CONTROLS ON THE TOP OF THE TV SET WORK FINE. I DID TEST THE 2 REMOTES INFARED SIGNAL WITH A TEST CARD PURCHASED FROM RADIO SHACK. BOTH REMOTES SEEMED TO BE WORKING. ??? Having exact same problem as described by Denny

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  • srahamanbd Aug 14, 2008

    mine one got same problem all switch is working but not the remote.and screen is always green.its do manually auto search but no more local channel eaither,plz help me out

  • bobbyg67 Sep 01, 2008

    tv remote quit working tv buttons still work

  • VonnieK52 Feb 19, 2009

    Just purchased and set up new PLTV-3750. Remote with TV will not work. Every button just brings up the color temp box in top left corner of screen. Charter remote will not program either. Controls on TV work manually.

  • Anonymous Mar 01, 2009

    My remote only works part of the time. The volume is at the max and we can barely hear it.

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Try unplugging the tv for 30 seconds then re-pugging it in-worked for me

Posted on Feb 26, 2009

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Looks like a common frequency and coding problem. Try to keep the TV and Cable box far away and try the remote. If it works, then, escalate to Cable operator for providing a new box with remote or ask for a different brand of cable box.

Posted on Jun 10, 2008

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My Vizio Bluetooth remote with keyboard has stopped working. I have spoken with Vizio tech supp. to no avail. I have a remote I used with my old TV issued by Charter because I have Charter cable. I want...


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LED is a light bulb in short terms or a light emitting diode witch has nothing to do with your set all togeather.

First clean off the senor with a dap of alchol, try changing the battery if your using a cable box remote call charter for the correct remote codes for your TV.

I think your technition may have been under the influence or just not educated to tell you the remote codes or just did not want to set this up for you!

Ether way do as i suggested call them and ask them for the remote code booklet if your using the remote control from the cable box to control your tv. You be glad you did.

please leave postive feedback and ratings for your free soltuons today.

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