Question about Philips Audio Players & Recorders

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My PHILIPS GoGear broke 3 times, the third and last time i got it to work again which seemed quite amazing, anyway the battery time got a bit of sum gliches, after i see that the batter is full when i charged it and i take it out to listen to it the batter shows one cell then it dies like in 30 seconds of listening to it.

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Hardware issue - call Philips and see if you are still in warranty

I assume you have:
Reset the player
Opened the Philips Device Manager and run "Update"
Opened the Philips Device Manager and run "Repair"
Tried Recovery Mode - Volume + while connecting
Performed a Triple Reset
Used a Different USB Port
Uninstalled and Reinstalled the Software

If you have done the above, then you have done all of the "soft fixes"

-Tha Mp3 Doctor

Posted on Jun 10, 2008

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1 Answer

Philips Gogear Connect 3 8Gb runs out of battery in less than two hours.


I had the same issue. Device would charge in 30 minutes, but would then die in about 40 minutes of playing music.
Solution in my case was to reset. The first time I tried the reset I did it with the device off and that didn't seem to work, the second time I did it with the device on and it worked great. The device showed 8% battery life remaining. I reset and turned the device back on and it showed 93% battery life remaining!(I did not charge it) Since that time I have been playing music through Bluetooth to some remote speakers and still have 91% battery left.
To reset get a pin or knife and push in the small reset button on the non button side of the device.
Good Luck!
PS - If you don't own a Phillips GoGear Connect 3 DO NOT buy one. This problem aside it is the worst mp3 player I have ever owned. And if you subscribe to Rhapsody THIS IS NOT RHAPSODY ENABLED.

Jul 12, 2012 | Philips Gogear Connect 3 8 Gb Digital Mp3...

1 Answer

The battery lasts a short amount of time


http://www.pdasmart.com/pda-battery-center/battery_PHILIPS_Philips-GoGear-SA6045_battery_center.htm

Sounds like a replacement battery is needed. The link above should help you.

It may be cheaper to buy a new MP3 player.

Also you can check with batteries plus. Many times their technicians can replace the battery for you, and you can recycle the old battery there.

Good luck,
Mark

Apr 01, 2011 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Goes white when turned on


try turning it on and leaving that way until the battery is fully discharged.

After that, try connecting it again.

Good luck

Jun 21, 2009 | Philips GoGear SA3125/37 MP3 Player

2 Answers

Gogear says ok to disconnect, but isn't charging, how do i make it charge?


hi , enter to the website of philips and download the software and new firmware select first you exact model, next quit batteries of your mp3/mp4 player and press the button (bent arrow) all the time until it detects and connect to the computer and run software and choose repair

May 14, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My battery died ,it won't turn on and the computer can't see it


It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down:
1. Make sure the hold/lock is not engaged
2. Reset the player
3. Run an Updated using the latest version of the Philips Device Manager from Philips website
4. Run a Repair in Philips Device Manager

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

Mar 10, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Stopped playing


Your serial number that is located on the sticker on the back of the GoGear is enough to claim your warranty if these methods don't work:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Feb 28, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Battery charge


mine lasted me all night and i only had mine a day so that is not normal

Dec 28, 2008 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Wont stay turned on.



1) Make sure the usb charger is in the lock position before trying to charge.
2) Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.]

3) after repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details)

Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.

-Tha Mp3 Doctor

Feb 07, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Resume where stopped listening


Review the pages in the manual regarding organizing your tracks into folders, and select "Repeat folder" in the folder view menu.
http://www.p4c.philips.com/files/s/sa178_17/sa178_17_dfu_aen.pdf

There is no bookmark option per se with this GoGear, even though other GoGears have the feature. You cannot stop where you left off - just note the time on the track when you stopped, and fast forward to that time when you next turn on the goGear.

-Tha Mp3 Doctor

Aug 14, 2007 | Philips GoGear SA178 MP3 Player

6 Answers

PHILIPS GOGEAR HDD060 DOES NOT TURN ON


Here's a better solution - no offense, silly girl. First, find out if the computer will recognize the GoGear when you plug it in. If so, then use the Repair function in the Philips Device Manager.
If the computer doesn't recognize the player: Disconnect the GoGear from the computer, and turn the player off. Hold in the volume + button and continue to hold it as you re-plug the GoGear back into the computer. After 45 seconds to one minute, Windows will go into recovery mode and resucitate your player.

Also, the number for the Manufacturer - Philips - is
1-866-PHI-LIPS (or was it 1-888? - one of these is an adult line, the other is not) :-)

-Tha Mp3 Doctor

Apr 09, 2006 | Philips GoGear HDD060 MP3 Player

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