Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum
I have found that the belt for the DC17 is about .100" too wide to properly fit around the cogs on the beater bar, I took a sharp pair of scissors and cut of the edge and it seems to solved the problem of the "stalling beater bar"
Posted on Jul 10, 2008
Sounds like you may have alot of hair or thread wrapped around the bar, this can stop it if there is enough, have a look at the beater bar (brush)
Posted on Jun 13, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
Hi- I have the same problem: suction fine, but the brushbar was not spinning. I went 1st to the Dyson site and went thru their troubleshooting guide and I'd done all those things, so I called Dyson (1-866-MY DYSON in the USA) and they walked me thru a very simple solution.
What worked was to "rest" the bare floor/carpet adjustment, and it's very easy! You do this by clicking the carpet to bare floor adjustment back and forth at least 5 times. Make sure when you end it's on carpet. Then tilt it back all the way from the upright position so it's flat on the floor and turn it onto it's left side. The carpet indicator should be below the word carpet. THAT WAS IT! As soon as I turned it on again, the brush bar is spinning great! I wish I could tell you right now how well it picks up, but unfortunately I took out the filter and rinsed it, so I have to wait until tomorrow to **** anything up. However, I'm sure it will work now that the brush bar is moving. Like I said, the suction was fine.
Just as an FYI--If you call, they will have you try other things to rule out other problems 1st. I had already done all the things suggested in their troubleshooting guide on their site and the only additional thing they asked me to try was to turn it on and tilt it back as though you are going to vacuum and make sure the suction from the top tube had stopped, as it normally does, and mine did.
Hope this helps!
Posted on Oct 28, 2008
It MAY be a clutch issue. I had a similar problem with my DC07 Animal recently a posted a solution elsewhere on this site, but here's the summary. To reset the clutch on my model, recline the vacuum, turn it on it's side and slowly change the carpet/bare floor knob from one setting to the other about 6 times. This apparently reset the clutch and now it works fine. You may also wish to call DYSON. They're very helpful and walk you through troubleshooting before recommending servicing. Their number is 1-866-693-9766. They'll need your model and serial number (located on bottom of uinit).
Posted on Apr 18, 2009
The end caps of the brush assembly which contain the bearings are only a push fit onto the spindle (quite tight). Remove these and the brush bar will pass through the drive belt loop. To achieve this the belt has to be stretched slightly so care has to be taken not to over-stretch what might be a belt getting to the end of its life. When refitting the end caps do not forget to aline them properly so they fit into the sole plate recesses correctly.
I cannot see at the moment how to replace the drive belt on the DC 07 without significant dismantling (that will probably be my next job) I do not see the use of the Dyson tool you offered.
Posted on Oct 27, 2009
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