Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Dyson animal brush will not turn but the belt is'nt broken

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  • Anonymous Jun 16, 2008

    A speaker cord was caught in the roller and then wound up inside the side of the roller. I was able to remove it but it had 'boogered up" the inside of the roller so that it locks up when you try to engage it. I've turned the cord manually and can force it to move past the area where it is messed up and expect that i will have to replace the roller.

  • mamaberd Mar 22, 2009

    For the cost of this machine I really feel I shouldn't have to take hair, string or whatever from the brush every week. I never had this problem with my cheaper vacuums. Is it really that sensitive and if so, why??

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I have found that the belt for the DC17 is about .100" too wide to properly fit around the cogs on the beater bar, I took a sharp pair of scissors and cut of the edge and it seems to solved the problem of the "stalling beater bar"

Posted on Jul 10, 2008

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Sounds like you may have alot of hair or thread wrapped around the bar, this can stop it if there is enough, have a look at the beater bar (brush)

Posted on Jun 13, 2008

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SOURCE: My dyson dc14 not sucking only from the hose

Hi- I have the same problem: suction fine, but the brushbar was not spinning. I went 1st to the Dyson site and went thru their troubleshooting guide and I'd done all those things, so I called Dyson (1-866-MY DYSON in the USA) and they walked me thru a very simple solution.

What worked was to "rest" the bare floor/carpet adjustment, and it's very easy! You do this by clicking the carpet to bare floor adjustment back and forth at least 5 times. Make sure when you end it's on carpet. Then tilt it back all the way from the upright position so it's flat on the floor and turn it onto it's left side. The carpet indicator should be below the word carpet. THAT WAS IT! As soon as I turned it on again, the brush bar is spinning great! I wish I could tell you right now how well it picks up, but unfortunately I took out the filter and rinsed it, so I have to wait until tomorrow to **** anything up. However, I'm sure it will work now that the brush bar is moving. Like I said, the suction was fine.

Just as an FYI--If you call, they will have you try other things to rule out other problems 1st. I had already done all the things suggested in their troubleshooting guide on their site and the only additional thing they asked me to try was to turn it on and tilt it back as though you are going to vacuum and make sure the suction from the top tube had stopped, as it normally does, and mine did.

Hope this helps!

Liz

Posted on Oct 28, 2008

SOURCE: Dyson 17 Brush Belt Broken

there is also an updated beater bar that accepts a wider belt, dyson sent it to us for free

Posted on Jul 03, 2008

  • 7 Answers

SOURCE: My Dyson Animal 14 beater brush will not turn.

It MAY be a clutch issue. I had a similar problem with my DC07 Animal recently a posted a solution elsewhere on this site, but here's the summary. To reset the clutch on my model, recline the vacuum, turn it on it's side and slowly change the carpet/bare floor knob from one setting to the other about 6 times. This apparently reset the clutch and now it works fine. You may also wish to call DYSON. They're very helpful and walk you through troubleshooting before recommending servicing. Their number is 1-866-693-9766. They'll need your model and serial number (located on bottom of uinit).

Posted on Apr 18, 2009

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SOURCE: Replace dyson 07 animal brush roll assembley

The end caps of the brush assembly which contain the bearings are only a push fit onto the spindle (quite tight). Remove these and the brush bar will pass through the drive belt loop. To achieve this the belt has to be stretched slightly so care has to be taken not to over-stretch what might be a belt getting to the end of its life. When refitting the end caps do not forget to aline them properly so they fit into the sole plate recesses correctly.

I cannot see at the moment how to replace the drive belt on the DC 07 without significant dismantling (that will probably be my next job) I do not see the use of the Dyson tool you offered.

Posted on Oct 27, 2009

Vac Belts
  • 701 Answers

SOURCE: brush not turning

The belt doesn't have to be broken to be non-functioning. If the belt is intact but stretched it won't turn the brush. You can get belts here:

Dyson DC14 Belts

Posted on Feb 16, 2010

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2 Answers

Brush doesn't spin


This model has Brush Control
The Brushbar can be turned off to protect rugs and delicate floors
You've either accidently turned the brushbar off or the belts broken

Apr 08, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Brush not turning


The belt doesn't have to be broken to be non-functioning. If the belt is intact but stretched it won't turn the brush. You can get belts here:

Dyson DC14 Belts

Feb 14, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

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Even though the belt may not be broken it might be stretched and if that is the case it will not turn the brush. You can get replacement belts here:

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You probably have a broken belt. You need to take the plate off the bottom and see if the belt is broken. If so, contact Dyson (1-866-693-9766) to get another belt.

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Mar 18, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

Beater bar belt needs replacedon a dyson DC14 animal


Remove the glide plate at the bottom of rhe machine. Remove brush and broken belt. Fit new belt and re install brush. Fit glide plate, job done.
Its in the instruction book

Mar 08, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Brush on Dyson does not turn ....belt not broken


Hi.

Your machine has 2 belts one goes clutch to brush roller second is motor to clutch.

You need to remove the clutch unit from the machine & replace the motor to clutch belt.

Its A lot to try and explain try this site for help.
http://dysonmanuals.llc.nu/

Jan 06, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

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Make sure unit is on carpet setting. If is is chances are the belt connecting the clutch to the motor is broken.

Aug 03, 2008 | Dyson DC14 Animal Bagless Upright Cyclonic...

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Dyson 17 Brush Belt Broken


When I had a problem with my DC17, I received a quick response from their service department at 866-693-9766. They recommended a local authorized repair shop.

Jun 22, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

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