Question about Refrigerators
I also could not find the drain plug that everyone is saying to clean out. The only obvious things were styrofoam coated vents that went down to the fridge.
I have the same fridge with the sheet metal and cardboard in the back. My mfg. date is 6-04. That date is found near the ser. # and model #. My Whirlpool model # is ET1chmxkb03 THERE IS NO DRAIN TUBE RUNNING DOWN THE BACK!! It is all internal. Here is how I fixed the problem.
First, unplug the fridge. Empty all contents from the freezer and remove the shelf. Your food will be fine. Tell your wife not to worry!! You're going to need to remove the entire back panel of the freezer. Not hard. Remove the ice maker by unscrewing the single bottom screw and LOOSENING the two screws located above the ice slots. No need to remove them. they simply hang the icemaker in place. unplug the wiring assembly from the ice maker. set ice maker in sink if it has ice in it.
I had a lot of ice in the bottom and back of the freezer so i carefully chiseled and cleaned as i went. try using some hard plastic pointy thing to chisel. if that doesn't work use a screwdriver VERY CAREFULLY. I am not responsible for damages. ha.
the plastic "Y" shaped piece that covers the fan needs to come off. gently push down from the top to undo the two tabs that are holding the top to the wall. any resistance you feel is ice holding everything together. a hair dryer can also be useful to loosen things up. its going to get watery so keep towlels ready to sop up.
After the "Y" piece is off, you should only have two nuts or screws at the top of the panel. undo these and work off the panel. careful to push the wiring harness through the hole and the ground wire simply clips on the metal panel.
if you have a lot of ice at the bottom you'll feel resistance getting the panel off. scrape off as much ice as you can from the bottom and work the panel back and forth until it comes free. there is nothing holdin the panel in place at the bottom. it's just the ice.
when the panel is off you'll seea thin aluminum pan at the bottom probably covered in ice. keep chiseling (carefully) and you'll come across the drain hole everyone keeps telling you to unplug. this is the start of the tube that comes out into the pan under the fridge. i kept chiseling until there was no ice left anywhere in the freezer. always wiping and cleaning with the towels. there is also ice under the thin aluminum sheet. try to find a way to get this ice out too.
i tried several ways to get the ice out from inside the drain tube. even a little salt. boiling water from a turkey baster worked the best. my ice was frozen down about an inch so it took a few tries.
my drain pan was bone dry at the beginning of all this so i kept looking for water down there. finally it showed up.
pour little extra hot water down there for good measure and if you have some kind af flexible tubing to snake down there to clean it out it would be a good idea. 1/4 inch fish tank air tubing woorks pretty good. there are some bends in the drain tube so you might have to work it down.
hopefully this will fix the problem. reverse the steps to put everything back together being sure to reclip the groundwire to the icemaker. put the food back in the freezer and tell your wife instead of griping about the food being left out, maybe she should thank you for being a he-man and saving the family $500 by fixing the friggin thing yourself!!
Posted on Jan 16, 2009
The problem with my fridge is not resolved!!!!!!! I'm very disappointed!!
Posted on Jun 26, 2008
As a temporary solution, I put two small containers at the back of the top shelf of the fridge. They collect all the water dripping down from the freezer so it doesn't end up in all the shelves and drawers. I empty them about once a week. When the water was draining properly in my Whirl"pool" ET1CHMXKB03, it ended up all over my kitchen floor because the extremely cheap collection tray had cracked. I would like to get something new, but it seems like all the junk in the stores is made by the same few companies.
Posted on Feb 22, 2010
If this is a model with the freezer on top your drain is plugged. Drain from the freezer section exits the back just below the level of the freezer. At the bottom of the drain line is a loop for an air trap which could be plugged. Clear it and defrost the unit so it can start with a clear drain line. It may solve your problem.
Posted on Jun 10, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 07, 2011 | Whirlpool 21.0 cu. ft. Top Freezer...
Feb 17, 2010 | Amana 21.9 cu. ft. Bottom Freezer...
Oct 28, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...
Oct 23, 2009 | Whirlpool Refrigerators
Jun 26, 2009 | Refrigerators
Mar 12, 2009 | Frigidaire FRT21H8 Top Freezer...
Oct 12, 2008 | Whirlpool Refrigerators
Jun 22, 2008 | Whirlpool Refrigerators
Jun 13, 2008 | Whirlpool Refrigerators
Apr 05, 2008 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...
4,186 people viewed this question
Usually answered in minutes!