Fax does not work, and I don't have the booklet for troubleshooting
I have had the all in one 6210 for about six months. I must preface this with: I am not very "electronic savvy".
The black box that the fax/copier is plugged into connects to the phone line when it tries to fax or receive, but NOTHING will come or go through. When it is trying to receive a fax, you can hear the black box clicking like it is trying to pick up the fax, but it stops after a bit, and begins again shortly when it tries to receive another fax. I am at a loss.
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HP Officejet 6210 All-in-One is not tested on VOIP connections when it was in manufactured. However these printers do work with VOIP connection.
If you are unable to get the printer working on VOIP connection, there are few ways to fix this.
1. Reduce the Fax speed of printer ( from Setup - Basic Fax Settings - Fax Speed ). Try to Fax If this does not work, try the step below
2. VOIP is Digital technology and HP 6210 works on Analog Signals ( standard telephone line ) - You need a DSL Filter which converts the Digital Signals to Analog and vice versa. This filter is available at any departmental store or computer accessory shop
- Connect the DSL Filter to phone socket. Connect the printer telephone cable to Analog port of DSL Filter ( to Line 1 Extn port of printer )
Either of this should fix the solution. However there is another solution which may or may not be possible. It is to reduce the baud rate on your Cable connection ( though not recommended )
in simple - NO - No machine is built to last anymore. My experience is genrally between 18 and 24 months is about the life of this tyoe of machine and even if it is still going at that point the inks will become so expensive it is wioth changing anyway
try to used the two conductor cable that came with the printer itself.
- at the same time ask for a filter from your phone provider
- the printer should be direclty connected to the phone walljack
- if you have all this kind of set-up you will be able to recieved faxes now..