I just read this review :
I am extremely dissappointed with this Sony product and their customer service. After I had done tons of research and read hundreds of reviews on how good this t.v. was I finally felt comfortable spending this much money on a t.v. I was in love with this product at first. It was everything the reviews had said except it had slight clouding. Well, 1 year and 5 months after purchase the dang thing messed up.
I come home from work to watch some t.v....turn it on...and there was no picture. After a few seconds I heard sound from the speakers, so I automatically thought it was the satellite. A few seconds later the screen turned BRIGHT GREEN!!!! I unplugged the satellite reciever and tested it on the dvd player...same thing bright green screen. Unplugged everything and was just going to use the t.v.'s menu, but the same thing. I actually couldn't pull up the menu, so I knew something bad was probably wrong.
I called Sony customer service and went through a couple of trouble shooting tips, but they ended up ruling it unrepairable over the phone and said I had to take it to a service center. The service center tech called and said it was the CPU board and it would be $800-1,000 to fix. I called another service center and they said the same thing.
It was manufactured in Mexico, so if you are thinking about buying this model I suggest two things:
1. Don't buy it if it says "Manufactured in Mexico" with a manufactured date between August '06 - December '06
2. Get the extended warranty. Because lately I've seen reviews of the backlight going out or some minor problems that are happening shortly after the 1 year manufacturers warranty.
I am sorry to have to give you this info. I would call Sony service as He did and find out what they tell you. Here is the link for contact with Sony
http://esupport.sony.com/US/perl/contact-land.pl
We unpluged the tv and took it upstairs to another cable box to see if it was in fact the tv. It worked upstairs! When we plugged it back into the original cable box after having it out for a few minutes everything came back on! Looks like taking everything out worked! thank you!
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