Question about Vtech V.Smile Adapter

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  • Anonymous Jun 22, 2008

    I've had 2 of the units do this now ! very frustrating. I'd switch to a different system, but then we'd have to buy all new games too. There must be a defect in their product

  • walker989200 Jun 26, 2008

    we have the same problem. randomly it just quit working. won't turn on or anything.

  • Anonymous Sep 12, 2008

    Ours won't work either. Just went to the store & exchanged it for another one and still the same problem.

  • manapule May 04, 2009

    My daughter has the hand held and the tv vtec they both worked fine with bateries until I bought the adapter. Now both of the machines will not work at all. I am not one that keeps reciepts so I do not know what I can do to fix this issue?


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There is a defect in there line of manfacture alot of there v smiles had to be sent back . there is no way of fixing them it will have to be repalced and not promissing it will fix the problem as it will probably happen again as there line is faulty i would box it back up return it back to the shop with your docket and get a refund and buy your daughter some thing else.

Posted on Sep 16, 2008

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1 Answer

I bought my children the V-tech smiles gaming system, it's been put away for 6 months tried to plug it in today, the controller won't work. any suggestions.

does the controler take batterys make sure controler is pluged in all the way if all else fails maybe a damaged wire under the plastic since the controler is not wireless the little wires under the plastic are prone to breaking it may have a warranty to it there should be a number on the box or station itself

Dec 01, 2010 | Vtech V.Smile TV Learning System

1 Answer

It just stopped working one day. We put new

ur best bet would be call the company who sold it to u and ask them to explain why it wont work

Mar 04, 2010 | Vtech V.Smile Pocket

2 Answers

My childs vsmile switched on but then switched itselfs off,changed the batteries & it worked for a few seconds then switched off again & will not switch on.

Try this: press and hold the ON button for 45+ seconds WITHOUT the batteries. Then put new batteries in. It worked for me. I bought a second unit at the thrift store and thought it was broken until I tried that. Works just fine now.

Jan 06, 2010 | Vtech V.Smile TV Learning System

1 Answer

My daughters v. smile will not turn on

The ac adaptor has to be set to the correct voltage , there should be a small adjuster on the mains plug.
1.5v for each battery ( regardless of battery size ); so 6v for a 4 battery , 9v for 6 battery , etc.

Oct 15, 2009 | Vtech V.Smile TV Learning System (Pink)

3 Answers

Vsmile keeps turning off

Here's the solution to your V smile: Oxidized connectors! Remeber the original Nintendo back in the 80s? You had to repeatedly reinsert the cartridge so that it would work properly. The V smile has the same problem. They use tin plated copper contacts on the game cartridges as well as the internal connector. All newer electronics use gold plated contacts because gold does not oxidize (rust, corrode). You'll need a very fine sheet of sandpaper. Start by lightly sanding the game cartridge connector (you have to expose the contacts by pushing the plastic part in). Make sure you wipe the contacts clean with a rag, and do not touch the contacts with your fingers! Then you have to do the same with the console's internal connector. The danger here is bending one of the pins inside so be very careful. The real solution to this would be to replace the connector but no one sells it (checked ebay, Vtech). Should last a couple of months to a few years, depending on relative humidity and use. If your V smile turns on normally without a game cartridge, then this is your problem. Symptoms vary from no power to corrupted graphics to no sound as well as random turn off (with a cartridge, no problems without a cartridge). I've done a few lately and all are working like new. Let me know how it goes, but I take no responsability for bent pins, damaged connectors, fire, earthquake,...

Feb 10, 2009 | Vtech V.Smile Pocket

1 Answer

V-smile quite working

Try taking off the battery cover and poking a pin in the tiny hole under the lid with a straight pin, it will reset it.

Jan 11, 2009 | Vtech V.Smile Pocket

1 Answer console - picture jumping up and down on 37" LCD screen

I found this with ours and I bought a new system and the AC adapter to go with the new system batteries were getting crazy anyhow the kids hooked up the old one to the vsmile adapter and it stopped. So from experience you need fresh batteries or only the vsmile 9v adapter, other brand adapters also caused the jumping!

Dec 26, 2008 | V.Smile V Smile Console

1 Answer

My V.Smile powers on for a split second then goes blank no power

I has the same problem. I went to Walmart and baught the power plug for it for $10 and now I have no problems with it. So we can don't have to use batteries anymore. I totally recommend it.

Dec 26, 2008 | Vtech V.Smile TV Learning System

1 Answer

V smile pocket problems

Do you still have your receipt? You could try to echange it at the store. Vsmile is coming out with a newer slightly different handheld model you could try. Though, we have a vsmile for the home and a leapster as a handheld game. Which both of my children have loved. Have you tried calling Vtech about the problem? I've had to call before about the home unit and they were very helpful. (Incedently, I have had problems with that, so if you ever do here's a helpful tip: Reset the machine by unplugging EVERY cord and pressing the two front buttons together for one full timed minute! We were having problems with a power issue and this solved it) They may be just as helpful as Leapster's Leap Frog company and send you a replacement! Once on a long car trip my daughter got sick in the car, while playing, so needless to say the game system got it too. And when I called Vtech about what to do, they sent a replacement! Try calling Vtech and see. You never know! Good luck!! :)

Sep 05, 2008 | Vtech V.Smile Pocket

5 Answers

V-smile will not turn on

My kids had there v-smile for about 11 months then it would not turn on so I called the v-tech help line 1-800-521-2010 I had to stay on hold for about 30 minutes then had to deal with a lady that was very rude to me but she did help solve the problem...she told me to unplug the adapter, take out all batteries and make sure everything is unhooked from the game then hold the on button down for 1 minute (NOT THE ON AND OFF) and that will restart the system.. I made sure i tried it before i got off the phone with the lady because i didnt want to wait another 30 minutes to talk to someone again...It did help my problem...hope this helps you.

Jul 13, 2008 | Vtech V.Smile Adapter

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