Question about Digital Blue QX5 Microscope

2 Answers

QX5 Problem with Windows Vista

I bought the QX5 and downloaded the software. When the initial screen appears a box will appear which says to connect your microscope to your computer. When this appears, my microscope is already connected. Other than that, the microscope does nothing. What can you do to help me solve this problem, if anything. Im really getting irritated with this product.

Posted by on

  • Anonymous Oct 11, 2008

    same problem after following proposed solution, still no better - very frustrating

    Can Digital Blue confirm that this product is Vista compatible ? as worked fine on my previous XP machine

  • alan5505 Dec 13, 2008

    I have the very same problem I think it's a vista thing and "Digital Blue" needs to help out.



×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Do not plug the QX5 in until the software is installed.

I got mine to work on Vista 32bit. Insert the cd, cancel autorun, view files on the cd. locate setup.exe, right-click on the setup and go to properties; then compatibility; then put a check in "run this program in compatibility mode for windows xp" AND put a check mark in "run this program as an administrator; the click Apply and click OK.

Right-click on the setup.exe again, this time choose, Run as Administrator.

Install away from the default. My recommendation is c:\users\(your user name\digitalblue.

Plug in the QX5, then go to Start, Programs, Digital Blue, click on QX5

Posted on Mar 05, 2009

  • tonyinholbox Sep 28, 2010

    workkkkkkkkkkkkkkkkkkkk with vistaaaaaaathank youuu

×

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 45 Answers

Start your computer with the microscope unplugged and plug it in when the software asks you to. It's a computer driver thing, best to follow the maker's instructions carefully and read the manuals to the last disclaimer.

Posted on Jun 13, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I need to run the qx5 on my new laptop that does not have a CD. can I down load the software or transfer it from CD to thumb drive?


Here are the links to the available downloads from Digital Blue:


QX5/Smithsonian Computer Microscope Drivers for WIN ME, 2000, XP, Vista 32-Bit

Download Drivers



QX5 V2 Computer Microscope Drivers for Windows Vista 64-Bit

Download for Windows Vista 64-Bit



QX5 V2 Computer Microscope Drivers for Windows 7

Download Windows 7 32-Bit

Download Windows 7 64-Bit



QX3, QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6

Visit Webpage for Download



QX5 Computer Microscope V1 Video Codecs for 32 bit versions of Vista/Windows 7

Download Codecs

Mar 08, 2011 | Digital Blue QX5 Microscope

1 Answer

I have lost my software disk for QX5 digital blue microscope we are a school and have a mix of computers xp vista windows 7 what do i do?


Here are the links to the available downloads from Digital Blue:


QX5/Smithsonian Computer Microscope Drivers for WIN ME, 2000, XP, Vista 32-Bit

Download Drivers



QX5 V2 Computer Microscope Drivers for Windows Vista 64-Bit

Download for Windows Vista 64-Bit



QX5 V2 Computer Microscope Drivers for Windows 7

Download Windows 7 32-Bit

Download Windows 7 64-Bit



QX3, QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6

Visit Webpage for Download



QX5 Computer Microscope V1 Video Codecs for 32 bit versions of Vista/Windows 7

Download Codecs

Feb 23, 2011 | Digital Blue QX5 Microscope

1 Answer

We lost them!)))


Here are the links to the available downloads from Digital Blue:


QX5/Smithsonian Computer Microscope Drivers for WIN ME, 2000, XP, Vista 32-Bit

Download Drivers


QX5 V2 Computer Microscope Drivers for Windows Vista 64-Bit

Download for Windows Vista 64-Bit


QX5 V2 Computer Microscope Drivers for Windows 7

Download Windows 7 32-Bit

Download Windows 7 64-Bit

QX3, QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6

Visit Webpage for Download


QX5 Computer Microscope V1 Video Codecs for 32 bit versions of Vista/Windows 7

Download Codecs

Feb 18, 2011 | Digital Blue QX5 Microscope

1 Answer

How do you set it up


Downloads and install the appropriate driver software from Digital Blue:


QX5/Smithsonian Computer Microscope Drivers for WIN ME, 2000, XP, Vista 32-Bit

Download Drivers


QX5 V2 Computer Microscope Drivers for Windows Vista 64-Bit

Download for Windows Vista 64-Bit


QX5 V2 Computer Microscope Drivers for Windows 7

Download Windows 7 32-Bit

Download Windows 7 64-Bit


QX3, QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6

Visit Webpage for Download

Nov 15, 2010 | Digital Blue QX5 Microscope

1 Answer

I need the softw for microscope qx5, i am of Chiapas Mexico thankyou


Here are the links to the available downloads from Digital Blue:


QX5/Smithsonian Computer Microscope Drivers for WIN ME, 2000, XP, Vista 32-Bit

Download Drivers


QX5 V2 Computer Microscope Drivers for Windows Vista 64-Bit

Download for Windows Vista 64-Bit


QX5 V2 Computer Microscope Drivers for Windows 7

Download Windows 7 32-Bit

Download Windows 7 64-Bit

Oct 14, 2010 | Digital Blue QX5 Microscope

1 Answer

I need the software for the QX5. Is there a spot to download this info?


Here are the links to the available downloads from Digital Blue:


QX5/Smithsonian Computer Microscope Drivers for WIN ME, 2000, XP, Vista 32-Bit

Download Drivers


QX5 V2 Computer Microscope Drivers for Windows Vista 64-Bit

Download for Windows Vista 64-Bit


QX5 V2 Computer Microscope Drivers for Windows 7

Download Windows 7 32-Bit

Download Windows 7 64-Bit


QX3, QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6

Visit Webpage for Download

Aug 20, 2010 | Digital Blue QX5 Microscope

1 Answer

Have bought a second hand qx5 with no instructions. Can you tell me where I can get the instructions from please?


The Quick Start Guide can be downloaded here:

QX5 Computer Microscope



Here are the links to the available downloads from Digital Blue:


QX5/Smithsonian Computer Microscope Drivers for WIN ME, 2000, XP, Vista 32-Bit

Download Drivers


QX5 V2 Computer Microscope Drivers for Windows Vista 64-Bit

Download for Windows Vista 64-Bit


QX5 V2 Computer Microscope Drivers for Windows 7

Download Windows 7 32-Bit

Download Windows 7 64-Bit


QX3, QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6

Visit Webpage for Download


Aug 07, 2010 | Digital Blue QX5 Microscope

1 Answer

I didn't get any software with my QX5 digital microscope. Where can I download the driver


Here are the links to the available downloads from Digital Blue:


QX5/Smithsonian Computer Microscope Drivers for WIN ME, 2000, XP, Vista 32-Bit

Download Drivers


QX5 V2 Computer Microscope Drivers for Windows Vista 64-Bit

Download for Windows Vista 64-Bit


QX5 V2 Computer Microscope Drivers for Windows 7

Download Windows 7 32-Bit

Download Windows 7 64-Bit


QX3, QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6

Visit Webpage for Download

Jun 29, 2009 | Digital Blue QX5 Microscope

1 Answer

Error message: qx5 not connected, please plug in usb.


Email Digital Blue and they will ask for your email address and shipping address. Looks like they're starting to send out the Vista version on cd via the mail, then make it available online for download later. Best of luck!

Dec 28, 2007 | Digital Blue QX5 Microscope

4 Answers

I'm not a blonde- but the damn GE Easycam is making me crazy.


Marueen, GE computer accessories are now sold and supported by Jasco. Their download page has drivers for your webcam; unfortunately they don?t have any Vista certified drivers. Unfortunately lots of hardware manufacturers are not creating new Vista capable drivers for older equipment and I suspect Jasco will follow the trend as well. You can try downloading the latest XP driver from their site and seeing how it works but in the long run you may just be better off getting a more mainstream product with Vista drivers. Jasco download page: http://www.jascoproducts.com/cgi-local/SoftCart.exe/online-store/scstore/pro/computer_software_cams.html?L+scstore+ndrt4702ffcebece Let us know if you have any other questions and please don?t forget to rate this post.

Apr 03, 2007 | GE EasyCam Webcam

Not finding what you are looking for?
Digital Blue QX5 Microscope Logo

2,943 people viewed this question

Ask a Question

Usually answered in minutes!

Top Digital Blue Science & Laboratory Experts

Gareth Cockram
Gareth Cockram

Level 3 Expert

661 Answers

William McMath

Level 2 Expert

178 Answers

Sleylsmnt Jxdbwluc
Sleylsmnt Jxdbwluc

Level 2 Expert

40 Answers

Are you a Digital Blue Science and Laboratory Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...