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I have a HP Compaq Presario notebook V6201AU. It will play DVDs but will not acknowledge CDs.I have checked the driver and thats appears to be correct. I have even uninstalled the driver and reinstalled but to no avail. How do I fix this?

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  • mandaarnold Jun 09, 2008

    Also Im running vista business

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  • 2,794 Answers

How old is that computer?

It could be the drive. Are the CDs burned or are they music CDs from the store.

Posted on Jun 10, 2008

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I can't play dvds or open burn dvd media. what do you think i should do?


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Hi,
If you are having problem reading and writing cds and dvds. You can try running the following fix it patch from Microsoft. If the same doesn't resolve the problem , then you would have to consider replacing the drive. As the optical drive has a laser lens, that has life duration or capacity to read and burn disks . Once the same is reached you need to replace the drive.

FIX-IT link


Thanks for using Fixya
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My Compaq Presario desktop will not burn CDs


Hi,
Perform a system restore and take the computer back to a time before the problems started with burning, or you can download a different media player and try burning with that, real player as a good bit of software to use for burning and Nero is too (Nero is a devoted burning suite)

Get real player here >>>>>>





http://uk.real.com/realplayer/





Get Nero 9 here >>>>>>





http://9-burning-rom.com/index.asp?aff=101&camp=gg_nero_uk&se=google




Good luck




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Computer


From what I have found, that system should come with a DVD-RW drive by default.
  1. Check device manager, see if the drive is detected by Windows as a DVD type drive.
  2. If the drive is ID'd as a DVD drive, but will not browse a DVD movie in MY COMPUTER then there is a failure of the DVD optics of the drive and it needs to be replaced.
  3. If you can browse a DVD, but not play one, then you most likely need a DVD codec installed to read DVDs. Search google for the K-Lite Codec pack.
  4. If you are trying to burn to DVD media, ensure you have a DVD buring software installed as XP has no native DVD burn capability.


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