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Return Policy I will never buy anything from this store based on the lousy return policy. I am glad I was made aware of it from a friend.

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  • Intel Master
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Which store was that?

Posted on Jun 16, 2008

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How do I return an item that don't fit my apple ipad


sorry we do not sell anything so have no return policy . check where you bought it

Dec 01, 2016 | Apple Tablets & eReaders

1 Answer

I would like info on returning a unsatisfactory product that does not meet its expectations.


Returns and Refunds: Federal Law


Most retailers allow customers to return goods if they change their minds or receive an unwanted item as a gift simply because it makes good business sense. But they are not required to do unless there is an obvious defect with the product. Merchants also may require a receipt in order to accept returns, which helps prevent return fraud (see discussion of this below).

Legally, it is a matter of contract law: If the merchant's policy (or sales contract) clearly states "all sales final" in a way that is not confusing to customers, then it is not required to accept returns on otherwise salable goods.

Federal law governing refunds is fairly simple and straigtforward, applying to online as well as in-store sales. Merchants do not have to provide a full refund on returned goods unless one of the following conditions is true:





  • The goods were defective (or, more generally, the merchant broke its sales contract)


  • Refunds are part of the merchant's stated return policy


Returns and Refunds: State Law


Some states have laws addressing consumer refunds, although not all of them offer guidance on how the laws apply to their residents who purchase goods from out-of-state merchants over the Internet. Below are some examples of state laws governing refunds:



  • California: Merchants are required to clearly post their refund policy unless they offer full cash refund, exchange, or store credit within seven days of the purchase date. Failing this requirement, customers may return goods for a full refund within 30 days of the purchase.


  • Florida: Merchants that do not offer refunds must post this fact where customers can see. Failing this requirement, customers may return goods for a full refund within 20 days of the purchase.


  • Illinois: Illinois citizens may cancel consumer transactions (and get a full refund) within three business days for door-to-door sales, campground memberships, and gym memberships.


In most cases, regardless of how a merchant drafts its return policy, the conditions of such a policy must be prominently displayed at the place of purchase (including Web sites) for it to be considered valid. Merchants may charge a restocking fee for returned merchandise but, as with any contractual obligation, must make this clear in their policies.

Return Fraud


There are numerous ways customers can defraud a merchant through the return process, but not all return fraud is distinguishable from legitimate returns. For example, someone who has a hard time deciding on what clothes to buy and makes frequent returns is not trying to game the system. But someone who buys a formal dress, wears it once, and then returns it the next day is in fact defrauding the merchant.

U.S. retailers lose between $9.6 billion and $14.8 billion annually from return fraud, according to research by the National Retail Federation (NRF) and the Loss Prevention Research Council. Returned merchandise is either marked down or thrown away, and often incurs hidden costs associated with being restocked.

Below are some common types of return fraud:



  • Wardrobing (or "renting"): Buying clothes or other items for one-time use and then returning them


  • Stolen Goods: Returning goods shoplifted at the same store or stolen elsewhere


  • Fraudulent Receipts: Using a reused, found, stolen, or altered receipt to return goods; or returning goods to a store with a higher price in order to make a profit


  • Employee Fraud: Manipulation or assistance from within the company


  • Price Switching: Affixing a higher-priced tag on an item in hopes of returning it for the higher refund


Consumers who are caught engaging in return fraud may face shoplifting or theft charges, as long as evidence exists that an actual crime took place. For example, wardrobing may be next to impossible to prove, but surveillance video of someone removing price tags could be the smoking gun in such a case.

- See more at: http://consumer.findlaw.com/consumer-transactions/return-policies-and-refunds.html#sthash.8WIDr45o.dpuf



Return Policies and Refunds FindLaw






this may help

Feb 24, 2015 | Miscellaneous

4 Answers

I want to buy a suit online but am worried what will happen if it doesnot fit.


Make sure you read the return policy very carefully before you buy. If the policy is flexible you should order 2 sizes and just send back the one that doesn't fit but be careful as you don't want to get stuck with expensive suits that you can't return.

Feb 14, 2013 | Clothing

1 Answer

Getting returns lables


If this was a internet purchase you will have to go to that company's website and look at their return policy and contact them and get the Labels from them. Also be aware the shipping cost to return product may fall on you. Thats why buying local maybe a bit more expensive, but you will have a better recourse on return items. Good Luck

Jun 29, 2010 | Body Solid Exercise & Fitness

1 Answer

Screen problems


Is this true???????
Subject: Fw: DON'T USE "CASH"

 I thought this was worth passing on. None of us have money to throw away. Watch where you shop and know their return policy. Sue
The following was shared by Larry Jones -- well worth reading for future Purchases: DON'T USE "CASH" AT BEST BUY ! It is Best not to buy at Best Buy

Snopes.Com: Best Buy Restock Fee ���� �•
Does Best Buy charge a 15% restock fee on returned merchandise?


If you purchase something from, Wal-Mart, Sam's Club, JC Penny, Sears etc. And you return the item with the receipt. They will give you your money back if you paid cash, or credit your account if paid by plastic.

Well, I purchased a GPS for my car, a Tom Tom XL.S from "Best Buy".

They have a policy that it must be returned within 14 days for a refund!

So after 4 days I returned it in the original box with all the items in the box, with paper work and cords all wrapped in the plastic. Just as I received it, including the receipt.

I explained to the lady at the return desk I did not like the way it could not find store names. The lady at the refund desk said, there is a 15% restock fee, for items returned. I said no one told me that. I said how much would that be. She said it goes by the price of the item. It will be $45.00 Dollars for you. I said, all you're going to do is walk over and place it back on the self! Then charge me $45.00 of my money for restocking!! She said that's the store policy. I said if more people
Were aware of it they would not buy anything here! If I bought a $2000.00 computer or TV and returned it I would be charged $300.00 dollars restock fee!! She said yes, 15%.

I said OK, just give me my money minus the restock fee. She said, since the item is over 200.00 dollars, she can't give me my money back!!! Corporate has to and they will mail you a check in 7 to ten days.

!! I said "WHAT?!"

It's my money!! I paid in cash! I want to buy a different brand..Now I have to wait 7 to 10 days. She said well, our policy is on the back of your receipt.

I said, do you read the front or back of your receipt? She said well,the front! I said so do I, I want to talk to the Manager!.

So the manager comes over, I explained everything to him, and he said, well, sir they should have told you about the policy when you got the item. I said, No one, has ever told me about the check refund or restock fee, whenever I bought items from computers to TVs from Best Buy. The only thing they ever discussed was the worthless extended warranty program. He said Well, I can give you corporate's phone number.

I called corporate. The guy said, well, I'm not supposed to do this but I can give you a 45.00 dollar gift card and you can use it at Best Buy.I told him if I bought something and returned it, you would charge me a restock fee on the item and then send me a check for the remaining 3 dollars. You can keep your gift card, I'm never shopping in Best Buy ever again, and If I would have been smart, I would have charged the whole thing on my credit card! Then I would have canceled the transaction.

I would have gotten all my money back including your stupid Fees! He didn't say a word!

I informed him that I was going to e-mail my friends and give them a heads up on this stores policy, as they don't tell you about all there little caveats

So please pass this on. It may save your friends from having a bad experience of shopping at Best Buy.



Don't be irreplaceable. If you can't be replaced, you can't be promoted!

Jun 22, 2008 | E-Machines eView 17f3 17" Flat CRT Monitor

1 Answer

REturn


Hey Carolmb,

Most products that are carried by your local Best Buy™ store are subject to a 30-day return and exchange period, including DVD players. Once you are beyond this point however, we unfortunately cannot take the product back.

If you'd like more information about our return/exchange policy, you may wish to check out the return policy FAQ located on BestBuy.com:

http://www.bestbuy.com/site/olspage.jsp?type=page&contentId=1117177044087&id=cat12098

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 19, 2008 | Televison & Video

2 Answers

BB return policy


Hey cometo,

The return period for most products sold through your local Best Buy™ store is 30 days, but please keep in mind that there are some exceptions. Monitors, projectors, camcorders, digital cameras, radar detectors, video games purchased as used, desktop computers and notebook computers must be brought back to your local store within 14 days of purchase in order to be returned or exchanged.

Additionally, some products are subject to a 15% restocking fee if returned opened and non-defective. Those products are notebook computers, camcorders, digital cameras, projectors, radar detectors, GPS navigation devices, and all mobile (in-vehicle) video systems. For special order products however, the restocking fee is 25%.

Remember that the restocking fee is only charged when the product is returned opened and non-defective - we are unable to waive this fee if you are simply dissatisfied with your purchase.

If you are still unsure and would like further clarification of these policies, I would strongly suggest checking out our return policy FAQ by following the link I've provided below.

http://www.bestbuy.com/site/olspage.jsp?type=page&contentId=1117177044087&id=cat12098

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 09, 2008 | Sony KDF-E60A20 60 in. LCD HDTV

1 Answer

Key board has no q,r or x thier is p's were the q and r are suppose to be and a h were the x is suppose to be




> >
> > BEWARE BEST BUY new policy. > > MOST ITEMS ARE 25% RESTOCKING FEE NOW.
> > AND YOUR REFUND MAY BE STORE CREDIT ONLY.....
> >
> >
> > Subject: Fw: Best BUY 'S newest trick - PLEASE READ!
> >
> > Well doesn't this just ****!
> >
> > You better know what you're getting is JUST what you
> > want....... or pay one way or another. This is not a good deal to me.
> >
> >
> >
> > BEST BUY, MY FOOT
> >
> > Best Buy has some bad policies....
> >
> > Normally, I would not share this with others,
> However, since this could happen to you or your friends , I decided to share it.
> If you purchase something from, Wal-Mart, Sam's Club, JC Penny, Sears etc.,
> If you return the item with the receipt, they will give you your money back
> if you paid cash, or credit your account if paid by plastic.
> >
> > Well, I p urchased a GPS for my car, a Tom Tom XLS
> from 'Best Buy'. They have a policy that it must be returned within 14 days
> for a refund!
So after 4 days I returned it in the original box with
> > all the items in the box, with paper work and cords all wrapped in the
> > plastic. Just as I received it, including the receipt.
> >
> > I explained to the lady at the return desk I did not
> > like the way it could not find store names. The lady at the refund desk
> > said, there is a 15% restock fee, for items returned. I said no one told me
> > that. I said how much would that be. She said it goes by the price o f the
> > item. It will be $45.00 Dollars for you. I said, all your going to do is
> > walk over and place it back on the self! Then charge me $45.00 of my
> money for restocking!! She said that's the store policy. I said if more people
> > were aware of it they would not buy anything here! If I bought a $2000.00
> > computer or TV and returned it I would be charged $300.00 dollars restock
> > fee!! She said yes, 15%.
I said OK, just give me my money minus the restock fee.
> >
She said, since the item is over 200.00 dollars, she cant give me my money back!!!
> >
Corporate has to and they will mail you a check in 7 to
> > ten days.!! I said 'WHAT?!' It's my money!! I paid in cash ! I want to buy a
> > different brand..Now I have to wait 7 to 10 days. She said well, our
> policy is on the back of your receipt.
> >
I said, do you read the front or back of your receipt?
> > She said well, the front! I said so do I, I want to talk to the Manager!.
> >
> > So the manager comes over, I expl ained everything to
> > him, and he said, well, sir they should of told you about the policy when
> > you got the item. I said, No one, has ever told me about the check refund
> or restock fee, when ever I bought items from computers to TVs from Best
> Buy. The only thing they ever discussed was the worthless extended warranty
> > program. He said Well, I can give you corporate phone number.
> >
I called corporate. The guy said, well, I'm not supposed
> > to do this but I can give you a 45.00 dollar gift card and you can use it at
> > Best Buy. I told him if I bought something and returned it, you would charge
> > me a restock fee on the item and then send me a check for the remaining 3
> > dollars. You can kee p your gift card, I'm never shopping in Best Buy ever
> > again, and If I would of been smart, I would of charged the whole thing
> on my credit card! Then I would of canceled the transaction.
> >
> > I would of gotten all my money back including your
> > stupid Fees! He didn't say a word!
> >
I informed him that I was going to e-mail my friends and
give them a heads up on this stores policy, as they don't tell you about
all there little caveats
> > So please pass this on. It may save y our friends from
> > having a bad experience of shopping at Best Buy.
> >
> > Check it out ...
> >
> http://www.bestbuy.com/olspage.jsp?type=page&contentId=1043363607042&id=cat1
>
> >
> >
> >




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Jun 03, 2008 | GPS

2 Answers

Popping Sound


If you baught it in June this year you should be able to return it to the store for a refund or replacement, even if they only offer you store credit you can still pick a diferent TV.

Sep 05, 2007 | Samsung HLT6189S Television

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