Question about GE (PSS26MSRSS) Side by Side Refrigerator

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GE side by side not very cold on fresh food side

Have both temps on highest setting. Freezer still freezing (making ice cubes, fresh foods compartment doesn't get very cold

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  • Bill Parker Jun 19, 2008

    Freezer side working fine. Fresh food side barely getting below 60 degrees. I've cleaned aout underneath (coils, condenser, everything), everything is running correctly (thus freezer working properly). Just can't figure out why cold air is not making it to the fresh side, and there are no manuals or diagrams on-line...PLEASE HELP!

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There is one of two thing that could be going wrong here ; you may have a bad evap fan mtr and control board or yourr damper is not opening properly. i would say you have the later of the two due to the fact the rf is still making ice. one thing that causes this issue is too much weight in the door causing the door to lean and not trigger in door light switch or the switch itself is damaged. the door hinge and camm assembly can be adjusted from the bottow using a standard socket set

Posted on Jun 13, 2008

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Coils keep freezing up its 4 years old


Iced-over evaporator coils, accompanied by a non-chilled fresh food compartment, happened in my GE side-by-side (model GSS20IEMDWW). For me, the problem was caused by a faulty temp sensor in the fresh food side. That sensor never signalled the computer that the temp in the fresh food side was cool enough, so the compressor ran constantly.

Since the compressor was running constantly, the evaporator coils (back wall of the freezer compartment) eventually iced over (took about a week). Since the fan that draws air over the evaporator coils could no longer move any air (due to the icing), the temperature in the fresh food side got warmer as well.

The fresh food side is chilled through a hole with a motorized door at the top of the dividing wall between compartments which opens when the fresh food side needs cooling. If no air is moving in the freezer compartment, temps in the fresh food compartment climb.

I replaced the temp sensor in the fresh food side and solved the problem for a while.

I bough a pair of thermometers at a kitchen store and put one in the freezer compartment and one in the fresh food compartment so that I could occasionally check to see if it made sense for the compressor to be running (ie, was it really necessary to be trying to cool either compartment, or were they already cold enough).

About six months later I had the coil icing problem again. This time the fresh food side seemed cool enough (according to the thermometer as well as the fact that the flapper door would close, indicating that the computer knew to not try to additionally cool the fresh food side).

The thermometer indicated that the temp in the freezer compartment was cold enough, but the system computer continued to run the compressor. So I replaced both temp sensors in the freezer compartment - which solved the problem again. (My fridge is about seven years old.)

If you are going to replace any of the temp sensors, replace them all under the principle of "if one failed, the rest will soon fail too".

Use a website like www.partselect.com to look up a parts diagram for your fridge and see if you can order just the temp sensors. Other websites (www.repairclinic.com and www.appliancepartsworldwide.com) may also be helpful. I have no affiliation with any of the sites I just mentioned - I'm just posting them as resources.

Jul 30, 2009 | GE GSS20IEP Side by Side Refrigerator

1 Answer

We have a ge side by side and the refrigerator is freesing stuff. the model number is GSS25X SNA BS


Is it all areas of the fresh food side that are freezing your items, or is it the drawer area?

There is a direct connection (on my GE side-by-side, at least) between the freezer compartment and the drawers in the fresh food compartment. The size of the connection is controlled with a wheel or a slider. This could contribute to freezing in that area of the fresh food compartment.

Otherwise, it could be the temp sensor(s) in the fresh food compartment. If the computer thinks the temp is too high in the fresh food compartment, it will continue to cool.

It could be a problem with the motorized door that connects the freezer compartment to the fresh food compartment, located at the top of the dividing wall between the compartment. That door should close when the temp in the fresh food compartment is cold enough. If that door mechanism has failed, is disconnected, or otherwise blocked in the open position, cold air from the freezer compartment will continue to circulate into the fresh food compartment.

Jul 29, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

The fridge and freezer stopped cooling. we defrosted it. There was frost in the freezer. Before that the ice on the door had stopped and now it works too.


Iced-over evaporator coils, accompanied by a non-chilled fresh food compartment, happened in my GE side-by-side (model GSS20IEMDWW). For me,the problem was caused by a faulty temp sensor in the fresh food side. That sensor never signaled the computer that the temp in the fresh food side was cool enough, so the compressor ran constantly.

Since the compressor was running constantly, the evaporator coils (back wall of the freezer compartment) eventually iced over (took about a week).Since the fan that draws air over the evaporator coils could no longer move any air (due to the icing), the temperature in the fresh food side got warmer as well.

The fresh food side is chilled through a hole with a motorized door at the top of the dividing wall between compartments which opens when the fresh food side needs cooling. If no air is moving in the freezer compartment, temps in the fresh food compartment climb.

I replaced the temp sensor in the fresh food side and solved the problem for a while.

I bought a pair of thermometers at a kitchen store and put one in the freezer compartment and one in the fresh food compartment so that I could occasionally check to see if it made sense for the compressor to be running (ie, was it really necessary to be trying to cool either compartment, or were they already cold enough).

About six months later I had the coil icing problem again. This time the fresh food side seemed cool enough (according to the thermometer as well as the fact that the flapper door would close, indicating that the computer knew to not try to additionally cool the fresh food side).

The thermometer indicated that the temp in the freezer compartment was cold enough, but the system computer continued to run the compressor. So I replaced both temp sensors in the freezer compartment - which solved the problem again. (My fridge is about seven years old.)

If you are going to replace any of the temp sensors, replace them all under the principle of "if one failed, the rest will soon fail too".

Use a website like www.partselect.com to look up a parts diagram for your fridge and see if you can order just the temp sensors. Other websites (www.repairclinic.com and www.appliancepartsworldwide.com) may also be helpful. I have no affiliation with any of the sites I just mentioned - I'm just posting them as resources.

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1 Answer

The coils on my ge gss22wgpd bb side by side keep freezing up . IU can defrost them manually and the freezer and fridge work fine again.


This has happened in my GE side-by-side (model GSS20IEMDWW). For me, the problem was caused by a faulty temp sensor in the fresh food side. That sensor never signalled the computer that the temp in the fresh food side was cool enough, so the compressor ran constantly.

Since the compressor was running constantly, the evaporator coils (back wall of the freezer compartment) eventually iced over (took about a week). Since the fan that draws air over the evaporator coils could no longer move any air (due to the icing), the temperature in the fresh food side continued to climb. (The fresh food side is chilled through a hole with a motorized door at the top of the dividing wall, so if no air is moving in the freezer compartment, temps in the fresh food compartment climb.)

I replaced the temp sensor in the fresh food side and solved the problem for a while. About six months later I had the same problem again, so I replaced both temp sensors in the freezer compartment - which solved the problem again. (My fridge is about seven years old.)

If you are going to replace any of the temp sensors, replace them all under the principle of "if one failed, the rest will soon fail too".

This site has schematics of various appliances, including the model number you provided...
http://www.partselect.com/AdvancedModelSearch.aspx?ModelNum=GSS22WGPDBB&mfgModelNum=&fkMfgID=2

Your model appears very similar to mine - in the "Fresh Food Shelves" section of the above site, the sensor is diagram number 242. In the "Freezer Section", the sensors are diagram number 241 and 243.

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On my GE side by side (model GSS20IEMDWW), a warm fresh food side, as well as iced-over evaporator coils in the freezer, was caused by the temp sensor in the fresh food side sending faulty data to the computer.

The temp in the fresh food side would climb because air could no longer pass over the iced-up coils in the freezer side.

For me, the faulty fresh food side sensor made the computer always thing the fresh food side was too warm, making it constantly run the compressor (thus icing up the coils).

If you do not have a coil icing problem in the freezer, then your fresh food side temp sensor may be telling the computer that the fresh food side is already cold enough.

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1 Answer

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There are three temp sensors in my GE side-by-side model GSS20IEMDWW (two in the freezer and one in the fresh food side). Replacing the temp sensor in the fresh food side was enough to allow the compressor to finally turn off.

For me, the problem manifested with an iced-over evaporator coil inside the freezer compartment. Since the compressor never cycled off (presumably because the temp sensor was providing faulty data about the temp inside the fresh food side, thus causing it to continually attempt to cool), the coils were constantly chilled. Eventually the ice on the coils would block the air flow and the freezer side could no longer freeze

I purchased a pair of inexpensive thermometers from a kitchen store and put one in the freeze and one in the fresh food side so I could occasionally look at the temps to see if it made sense for the compressor to be running - ie, was it really a warm-enough temp for cooling to be required, or was the computer reading faulty sensor data.

Six months later I also needed to replace both temp sensors in the freezer compartment. My refrigerator is about seven years old. I would recommend replacing all of the temp sensors just to rule that out.

http://www.partselect.com/AdvancedModelSearch.aspx?ModelNum=GSS20IEMDWW&mfgModelNum=&fkMfgID=2

Your model may be different, but this will give you an idea of part numbers and relative locations of the parts.


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I think you are short of refrigerant, needs to be topped up and checked for leaks.

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