I am prompted to press enter to align my ink cartridges. After the copier runs its test...i am asked to repeat the task again. apparently the cartridges are not aligning? I am not able to use the photo copy feature of the copier,but can print documents off my computer without difficulty with good results ? can i overide this test help!!
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I have an OfficeJet 5780 and I have to do the alignment also. The allignment page it prints should have instructions on it. Just put it in the scanner and press "Enter". It needs to scan it to align the print heads.
This is from the manual on their website:
The HP Officejet prompts you to align cartridges every time you install or
replace a print cartridge. Aligning the cartridges ensures high-quality output.
To align the print cartridges when prompted:
1 Press Enter on the front panel.
An align cartridges (test pattern) page prints.
2 Load the align cartridges page face down in the ADF between the paperwidth
guides and press the Enter button again.
3 Recycle or discard the page.
Common fault is with the print cartridge replace with an original and follow the instructions. If this does not work remove cartridge and with a soft cloth just wipe clean the little gold contacts (CAREFULLY) reinstall cartridge and repeat installation procedure for new ink cartridge. If this doesn't work then you will possibly have a faulty ink carriage.