I know this code has something to do with the saddle-stitch unit because the machine will bypass the whole unit and continue working. I poked around in the unit and didn't see anything obviously wrong but if I could find out what the code means, it might point me in the right direction.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
E000 fixing overheating E001 fixing assembly overheating E002 fixing assembly low temperature E003 post-standby fixing low temperature E007 fixing film rotation error E010 main motor rotation error E014 fixing motor rotation error E019 waste toner case full, waste toner case full sensor error E020 toner clogging between sub hopper and developing assembly E024 developing assembly connector disconnection E025 hopper motor, bottle motor error E032 NE controller counter error E064 power supply voltage error (high-voltage) E100 BD interval error E110 scanner motor error E191 communication error for high voltage power supply E202 CIS home position detection error E225 CIS light intensity error E227 reader unit power supply error E248 backup memory error E261 zero-cross signal error E315 image data error E400 feeder communication error E490 wrong DF type E500 finisher communication error E503 finisher internal communication error E505 finisher backup memory error E514 stack delivery/trailing edge assist motor error E519 gear change motor error E520 off-set motor error E530 rear alignment error E531 stapling error E532 stapler shift error E535 swing error E537 front alignment error E540 stack tray ascent error/upper tray ascent error E542 lower tray ascent error E577 paddle error E584 shutter error E590 punching error E591 puncher dust sensor error E592 punch horizontal registration sensor error E593 punch shift error E5F0 saddle paper positioning error E5F1 saddle paper folding error E5F2 saddle guide error E5F3 saddle alignment error E5F4 saddle rear stapling error E5F5 saddle front stapling error E5F6 saddle butting error E5F8 saddle connector error E5F9 saddle switch error E602 hard disk error E604 image memory error/shortage E609 hard disk error E610 herd disk coding key fault E674 fax board communication error E710 IPC initialization error E711 IPC communication error E713 communication error for finisher E716 communication error for pedestal/ communication error for 3-way unitA1 E717 communication error for NE controller E719 coin vendor error E730 PDL software error E732 scanner communication error E733 printer communication error E740 Ether board error E743 DDI communication error E744 language file/boot ROM error E745 TokenRing board error E746 accessories board wrong model error E748 controller board and SDRAM size mismatch E805 fan error
Regarding most common errors related to fixing section:
E000 The temperature of the fixing assembly is abnormally high. 0001 While startup control is under way, the reading of the main thermistor is less than 30 deg C continuously for 200 msec or more 1 sec after the start of power supply. While startup control is under way, the reading of the main thermistor is less than 70 deg C continuously for 200 msec or more 2 sec after the start of power supply. While startup control is under way, the reading of the main thermistor is less than 120 deg C continuously for 200 msec 6 sec after the start of power supply. The startup control does not end 30 sec after the start of power supply. Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR. Replace the main thermistor. Replace the DC controller PCB
E001 The temperature of the fixing assembly is abnormally high. 0000 The reading of the main thermistor is 250 deg C or more continuously for 200 msec. 0001 The hardware circuit detects overheating of the main or sub thermistor for 200 msec. 0001 The hardware circuit detects overheating of the main or sub thermistor for 200 msec.
Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR. Replace the main thermistor. Replace the DC controller PCB
E002 The rise in temperature of the fixing assembly is faulty. 0000 While startup control is under way, the reading of the main thermistor is less than 115 deg C continuously for 400 msec 1.3 sec after it has indicated 100 deg C. While startup control is under way, the reading of the main thermistor is less than 150 deg C continuously for 400 msec 1.3 sec after it has indicated 140 deg C. Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR. Replace the main thermistor. Replace the DC controller PCB
E003 The fixing temperature is too low after a standby state. 0000 While regular temperature control is under way, the reading of the main thermistor is less than 140 deg C continuously for 400 msec or more. Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR. Replace the main thermistor. Replace the DC controller PCB
E007 The rotation of the fixing film is faulty. 0000 While the fixing motor is rotating, the marker signal is not detected for 6 sec with the reading of the main thermistor indicating 100 deg C or more. Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR. Replace the main thermistor. Replace the DC controller PCB REPLACE FIXING FILM ASSY(HEATER)
SC741 means 1,000-sheet Finisher Error in Saddle. You'll need to check the Stitching Area, Optional Paper Tray Unit. If the tray unit is fine then check the stitching area as well for any paper stuck or bits of paper If there is no paper then it is due to LCT Main Motor Error. You'll need to check the LCT motor whether it is jammed or not. Hope this helps...
E000 Insufficient temperature rise of the fixing unit at power-on E001 Abnormality of the fixing unit E002 Insufficient temperature rise of the fixing unit E003 Low temperature of the fixing unit after standby E004 Error of the protection circuit in the fixing unit E006 Connection error of the fixing unit E008 Life expectancy of the fixing roller E010 Main motor error E012 Drum motor error E013 ITB waste toner full error E014 Fixing motor error E020 Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color E021 Developing rotary error E026 Toner empty error XX=01:Y XX=02:M XX=03:C XX=04:K E032 The counter of the NE controller fails to operate. E045 OHP sensor error E067 High voltage-related error E070 ITB HP detection error E100 BD error E110 Operation error of the laser scanner motor E202 CIS unit HP detection error E225 CIS light quantity error E227 Power supply error in the reader unit E243 Control panel unit error E248 Backup memory error E315 Abnormality of image data E351 Main controller PCB error E400 Feeder communication error E490 Model error E500 Finisher communication error E503 *** Finisher internal communication error E505 Finisher backup memory error E514 *** Stack delivery error / **** End assist motor error E519 **** Gear change motor error E530 *** Rear alignment error / **** Front alignment error E531 Staple error E532 Staple unit shift error E535 Swing error E537 *** Front alignment error / **** Rear alignment error E540 *** Stack tray up/down error / **** Upper tray up/down error E542 **** Lower tray up/down error E577 *** Paddle error E580 Stack tray up/down error E584 **** Shutter unit error E590 ***** Puncher motor error E591 ***** Puncher dust sensor error E592 ***** Puncher side registration sensor error E593 ***** Puncher shift motor error E5F0 **** Saddle paper positioning error E5F1 **** Saddle paper folder error E5F2 **** Saddle guide error E5F3 **** Saddle alignment error E5F4 **** Saddle rear side staple error E5F5 **** Saddle front side staple error E5F6 **** Saddle paper push-on error E5F8 **** Saddle connector error E5F9 **** Saddle switch error E601 Abnormality of image memory E602 Hard disk error E604 The image memory (SDRAM) is faulty/insufficient E609 * Abnormal low temperature of the hard disk E610 ** Failure in the hard disk cryptographic key E674 FAX board communication error E677 Abnormality of the external controller E710 IPC initialization error E711 IPC communication error E712 Communication error between the ADF and the reader E713 Communication error between the finisher and the printer E717 Communication error with the NE controller E719 Communication error with the coin vender/card reader E730 PDL error E731 UFR PCB error E732 Reader communication error E733 Printer communication error E740 Abnormality of the Ethernet board E743 DDI communication error E744 Language file/BootROM error E745 * Token ring board error E746 * Option board error E747 Main controller PCB error (Image processing ASIC or memory control/communication control ASIC) E748 ** Main controller PCB error E749 ** Restart in accordance with a change of the product configuration E803 Door close error E804 Controller fan error E805 Fan error
Are you sure that the original documents fed through properly? If the document feeder double feeds then the machine will think that there is only one document, the first one. If the machine does not through up an error then this may well be the problem. Check with normal copying first. Also remember, you would need at least 5 or more documents to make a booklet as each page has 4 A4 pages reduced to A5.
It's called "Manual Bypass paper lifting failure". The manual says to check Tray 2 vertical transport motor. Check the wires to see if the are okay. Pull out tray 2, remove back cover, remove wire assembly from 4 wire saddles, remove 2 screws and the motor assembly. The should be 2 motors on the assembly and the one u need to look at is the bottom one. hope this helps.
It took me a moment or two to find the explanation to this error. It appears you have a saddle stitch finisher as that distinguishes the error code. Canon does not lump all error codes together (concerning all available peripherals) in one spot. In brief, the code means that the second feed motor (which will initialize at start up/and only pertains to the saddle stich feature) was not recognized as acting properly. When the machine starts up it checks a tremendous amount of inputs and outputs and the second feed motor (m8) is one of those. The controller pcb of the finisher told the main controller of the copier that "m8" did not perform it's function. To simplify the diagnostics, either the motor did nut turn, or the shutter it drives is bound, or the finisher pcb has lost its mind, or best of all the copier is misinterpretting the data from the finisher pcb. I know this does not fix your problem, but at least you know where to look and what to look for. And if "copier dude" (which I am one) says you need a new SPLEEN you can tell him to go to hell !!! I wish I could be of more help.....and I can be for a nominal fee.......( plane tickets, hotel,mixed drinks) lol