Question about Frigidaire 14.1 cu. ft. Upright Freezer (FFU14K0DW)

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Bottom drawer wall is covered s ice/ top shelf not freezing

Wall behind 2 bottom drawers is covered with ice, top shelf is cold but not frozen. what can I do???

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  • Anonymous Mar 17, 2014

    top two drawers not freezing bottom one is working

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  • 828 Answers

Sounds like a defrost system problem. Could be related to defrost timer, heaters or defrost thermostat. Have it serviced.

Posted on Jun 15, 2008

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Unplug the unit and take out all the drawers and remove the back (behind the drawers) panel carefully. (This back panel has foamy thermal insulation behind it and this will be probably be enmeshed with ice - you may have to wait awhile for this ice to melt before you can remove the panel, even after you have unscrewed it.
When you have got the back panel off, you will see a large solid block of ice, probably halfway up the cooling coils, right down to the bottom of the exposed space. You have to melt all this ice (I used a hair dryer to blow warm air onto the ice (have towels and a bucket ready to mop up the melted water, otherwise it will run over the floor. When you have melted all this ice, you will see a drain hole at the bottom of the exposed space. This will have ice in it and it must be cleared.
Then replace the back panel and all should be OK.
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I now defrost in this manner every six months or so. Sadly, very sadly, Hotpoint, like other white goods manufacturers (Baxi Potterton boilers for instance) do not reply to my enquiries.
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Subzero 601 freezer: ice and frost build up behind the back panel and then the whole back panel frost/ice overflows, will not make ice cubes and the drawer freezes shut. I've had the defrost...


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My Bosch Frost Free Fridge Freezer did the same thing - Ice forming in the bottom of the freezer area after a few days.

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If this pipe gets blocked, the de frosted ice overflows from the tray and overflows into the bottom of the freezer and then re-freezes !

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Drain freezes and glacier forms inside bottom


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