Question about JVC Everio GZ-MG130 Camcorder
Just installed software that came with DCR-SR85 and having trouble downloading video. When double click handycam utility, gets error message about "unable to retrieve management information"
Took me a lot of cursing, and it's very simple. On your camera's screen there are 2 options saying "USB Connect". Only when you look really closely do you see that the 1st one is for the hard disk and the second is for a memory card. I expect you are using the wrong one..I was!
Posted on Jun 23, 2010
Hadn't seen the error message before and connecting to the computer used to work fine a year or so ago. Just got back from holidays and decided to download. That's when the "unable retrive management information" message appeared and when I clicked OK the program closed.
I am using a Toshiba with 6 USB ports. 2 on left side & 4 on right. I was getting the error till I swapped the cable to the right side low socket closest to me.
So the solution was simply to swap the USB cable to another port and of course make sure you press the correct USB button on the screen of the camera.
Posted on Jul 02, 2010
I feel like a dummy now! That worked....I was choosing the wrong USB connect icon! Thanks!
Posted on Sep 27, 2008
H i this birru
I have got trouble to transfer vidio image to my pc, whatever i downloded sonic utlity picture
( picture motion browser & and its supportring compenents) and tried to transfer it bout on thge screen apperead << unable retrive management information>>.
I tried some recommended solution - to turn off computer and so on . but all are helpless.
I have window 2000 xp professional . Please could you tell me any body who knows the soulition .
Posted on Oct 14, 2008
Maybe it’s too late to post this suggestion. Anyway it might be helpful for someone who is in the same situation as me. I was getting an error message because I kept pressing a wrong button on my camera.
When you connect a USB cable to your computer on the LCD screen of your camera you will see four buttons (icons) USB CONECT, USB CONECT, PRINT, and DISC BURN. First two icons look almost the same. There was my mistake. One of them refers to a HD of your camera but another one refers to Memory card of you camera. If you hit not an appropriate button you will get a message "unable to retrieve management information"
Posted on Jul 12, 2008
You have to format your memory stick befre you can use it.
Posted on Jun 24, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 19, 2011 | Sony Handycam DCR-SR85E HDD Camcorder
Mar 11, 2011 | Sony Handycam DCR-SR85E HDD Camcorder
you use the Sony Digital Handycam DCR-TRV350 then you may want to
download your videos you've captured to your computer. Is this what
you mean with your problem right?
you downloaded your video, you will be able to use the videos on your
computer.. If you want to download the videos you need to use the USB
cable and installation disc that came with your camera. This is how
to do it:
Insert the HandyCam software disc that came with your device. Select
"HandyCam" then "USB Driver" when the wizard
appears. Install the camcorder's drivers. Repeat this step with each
piece of software on the disc. Each program needs to be installed
Connect your camcorder to your computer via USB. The driver
configuration wizard will appear. Follow the on-screen instructions
to finalize setup.
Click "Start," then "My Computer." Double-click
the camcorder from the list of peripherals. From here, you can
download all available data on the camcorder to your computer.
Jan 01, 2011 | Sony Handycam DCR-TRV350 Digital Camcorder
Aug 16, 2010 | Sony Handycam DCR-HC30E Mini DV Digital...
Apr 17, 2010 | Sony Handycam DCR-SR85E HDD Camcorder
Jun 28, 2009 | Sony Handycam DCR-DVD105 DVD Camcorder
Mar 20, 2009 | Sony Handycam DCR-HC42 Mini DV Digital...
Dec 07, 2008 | Sony Handycam DCR-HC20 Mini DV Digital...
6,976 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: