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Can't get connected to the internet using my Gateway Laptop

I have a Linksys wireless router and I am not able to connect to the internet using my Gateway Laptop. I spoke with Gateway tech support and they told me to contact BestBuy since that is where I purchased my computer. I also have an extended warranty plan. I have been able to connect with no problems since we have had DSL service and then a couple of days ago I couldn't connect to the internet using any of my computers....I called our internet service provider, Windstream, they told me to call Linksys...I did that....It worked fine until yesterday....I have an HP Pavilion Desktop and an HP Pavilion Laptop that I purchased at Bestbuy and I can connect to the internet on both of them....When I talked with Linksys they said I probably needed to download something from Gateway ... an adapter or something...I'm not sure...but I really could use a smart little technician right about now....Please help me if you can... I would greatly appreciate it....Thank you, Chelisa

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  • unaware Apr 23, 2009

    I recently reinstalled my gateway lap top, now my sound and internet won't work.I have a Belken wireless router and my modem is from Verizon which connects to my main desk top (Dell.) I know it can work because before I restarted it I was connected and I had sound. please help.



    Takkie

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If you are using windows xp then you need to go to control panel and click on the network and internet connection icon and run the setup wizard. Choose the "other" box when asked and then choose the "I already have a network but no internet connection" box and click next. And last just choose the last box on the bottom of the menu which says just finish the setup. Don't pick the ones that say make a floppy disk or whatever.

Posted on Jun 10, 2008

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2 Answers

Im trying to connect to a wireless network and it says it is connected but when i open the internet it does not work


check the configuration of your laptop. use another laptop to check the wireless configuration if its working in another laptop...check all possible setting of your laptop..make it fault all if needed

Jun 24, 2010 | Acer Aspire 5050-3242 Notebook

2 Answers

Cant access internet through wireless network.


How do you know your notebook is connected to your wifi AP? Did you try pinging the gateway? If not, open your command window & type "ping 192.168.0.1" (put in your own gateway address.) If you get replies, then ping something outside of your network: "ping 4.2.2.2" (this is a verizon dns server). If you get replies, then "ping yahoo.com". If it does not fail at any of the above steps, you don't have a connectivity problem. If you fail any of the above, then report back & we'll continue the troubleshooting.

Jun 08, 2010 | Acer Aspire 5536-5224 Notebook

1 Answer

Aspire 5100 PC Notebook: How do i get my new Acer Laptop to connect to the ...


hi guest, welcome to the forum! Let me think why your laptop cannot access to internet during it's already connected to your router.

1) Because the connection is established --> Wireless is working properly
2) If you cannot access to Internet --> Access Restrictions is configured in Router.

How to configure?
1) Login to Router Administrator, you need to open a command line and use usage as ipconfig and you will see as the following

C:Documents and Settingssin.le>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Please open Internet Explorer with the address
http://Default Gateway ~ http://192.168.1.1

You need to know What is User name & Password to login, please configure "Access Restrictions" to allow access

I hope this is your case.

May 18, 2010 | Acer Aspire 5100 Notebook

1 Answer

No internet access with wireless


Hi,

First of all check the DSL cable must be in WAN port of the linksys router. if it is done then do the following.

Actually DSL modem and Linksys router are conflicting with their IP class. Means DSL and Linksys routers are using the same IP class of 192.168.1.1 or 192.168.0.1.

You must change one's IP class because both are routers and if they having same class they cant communicate. Unplug the WAN cable of the linksys. open browser and put ip 192.168.1.1 or 192.168.0.1 any one which works for u in the address bar. Username and password hopefully be admin admin or just admin and password blank field.
when you access the linksys router configuration page then come to LAN configuration. If there IP is 192.168.1.1 then change it to 192.168.0.1 and if it is 192.168.0.1 then change it to 192.168.1.1 Save configuration and reboot your laptop and plug dsl cable to linksys WAN port.
Hope now this will work.


Regards;
Hasan

Dec 30, 2009 | HP Pavilion dv6000z Notebook

1 Answer

Dell Latitiude D 610 unable to connect to internet


When the network-cable from your computer is connected to the Cisco LinkSys router, click START -> RUN -> 'cmd'
and press ENTER.
Enter 'ipconfig' and press ENTER.
Look for a line like:
Default Gateway . . . . . . . . . : 10.20.30.40

Open Internet Explorer, and enter: http://10.20.30.40
to connect to the web-server "inside" the Linksys router.
Enter the router's password (probably still 'admin'),
and you can then configure the "wireless" settings inside the router.

Once configured, you can disconnect the network-cable,
and start using the wireless-adapter _inside_ your computer.

May 21, 2009 | Dell Latitude D610 Notebook

1 Answer

Internet conection via linksys gateway through netgear router


Not totally for sure but i am myself running linksys. if its a new pc you must first configure your settings in order to hook up it up. on ur pc you should have networks first try running a land line to it and see if you can connect if you have multiple routers its very easy to make a mistake with the wiring.

Apr 22, 2009 | PC Laptops

1 Answer

Two computers one desktop one laptop how to connect to internet


Buy a linksys Wireless G and then make sure the Desktop has a Wireless Card into it.

Once you have done this both will have internet Connection.

I advise you stay away from the Linksys by Cisco Routers and I have tried 3 all of them no good.

Dec 18, 2008 | HP Pavilion dv6000z Notebook

1 Answer

T40 does not have wireless network adapter, how should i do to ues the wireless router?


Since your laptop don't have a wireless adapter , first thing that you can do in order for you to use the laptop to the internet with the wireless router is to connect the laptop to the router via CAT5 /Ethernet cable then that should now be able to access the internet , but if you want to make the laptop work wirelessly with out the cable connected to it, you can get a wireless adapter like this from Linksys WPC54G or a WUSB54GC if you have any of this wireless adapter you can now use the laptop wirelessly with the router.....

Hope that helps............

Oct 07, 2008 | IBM ThinkPad T40 2373 Notebook

1 Answer

Laptop wireless connection


Hi .

LImited access no internet service means that Authentication of your wireless network is not up.

You must know what your wireless encryption is and you can check your manual/guide for your router or gateway on how to access it.If you dont have it anymore than you can access your router by using your desktop computer w/c im sure is hardwired to your router.

By using your desktop we need to look for you default gateway by ff the steps below.

For win xp:

Start > run > cmd .... on the Dos window type in ipconfig /all

it'l then show your default gateway . It would look like this .192.168.xxxx

If you have your default gateway , w/c is your routers physical address Open your favorite browser and on the address bar type in your default gateway.It would route you to your routers page. Most routers ask for your username and password.When youre able to access your router you'l have a chance now to view or change your wireless settings.

Hope that helps. Pls let us know if you have further questions or clarifications.

Good Luck .

Cheers.

Jun 14, 2008 | PC Laptops

3 Answers

Wireless connection


try go to www.linksys.com you can check a hundreds of variety routers and advices..

Goodluck!!!

Feb 07, 2008 | Toshiba Satellite A135-S2276 Notebook

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