Question about Microwave Ovens
It may have gotten steam into the controls despite the fact that you had the hood / exhaust vent fan on, which is proper procedure.
The best bet is to either let it set unplugged for a day or two in hopes it will dry out, or unplug it, remove the control panel and dry it out with a hair dryer (but not too close - don't want to melt anything).
At our site (below), we now have a video available showing how to remove a typical control panel assembly in under 5 minutes.
If you have had it unplugged for a while, it may have dried out enough to work.
If the fan still stays on all the time, the hood fan thermostat may have opened up, too.
If all this fails, it may need repair on the control panel assembly.
Please feel free to contact me directly if you need more help.
We do that for customers nationwide for $39.95 in most case, but we also offer loads of free do-it-yourself tips and advice.
We're happy to help and we appreciate your thoughtful rating of our answer.
William E. Miller, AS-EET
Posted on Jul 05, 2008
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Posted on Jan 02, 2017
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