Question about Philips GOGEAR SA6045 MP3 Player

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When i turn on the philips gogear it says philips,gogear,updating and then it jams

I tryed what you said but it doesn't work i also tryed what philips said.

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This player has an issue that the latest firmware fixes, re: constant freezing during updating. If you can just get the computer to recognize the player, and load the firmware update then you should be fine. The firmware update should load when you go to the "Update" button on the latest Device Manager (the version of the Device Manager from Philips' website, not from the install CD).

If the computer is not recognizing the player, then try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

Posted on Jun 10, 2008

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My philips gogear vibe wont turn on


Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip,

if you're device isn't working properly or there's a frozen display.


Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off.


If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.


Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager."


This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button.


Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode.


Click the "Repair" button when it appears on your computer, then folow the steps to fully recover the GoGear.


Properly disconnect your GoGear from your computer and restart the device.


Recharge your device if your GoGear dies suddenly while playing.

Connect the GoGear to your computer via the supplied USB cord.


Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on.

This will begin the charging process of your GoGear.


If recharging doesn't work, the battery may need to be replaced.

Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.


hope this helps





Oct 07, 2012 | Philips GoGear ViBE SA1VBE08K MP3 Player

1 Answer

My volume button broke


1 Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip, if you're device isn't working properly or there's a frozen display. Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off. If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.

2 Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager." This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button. Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode. Click the "Repair" button when it appears on your computer, then follow the steps to fully recover the GoGear. Properly disconnect your GoGear from your computer and restart the device.

3 Recharge your device if your GoGear dies suddenly while playing. Connect the GoGear to your computer via the supplied USB cord. Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on. This will begin the charging process of your GoGear. If recharging doesn't work, the battery may need to be replaced. Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.

Apr 17, 2012 | Philips GoGear ViBE Digital Media Player

1 Answer

My GoGear 30GB is not charging.


If your GoGear really is an HDD model, then it is incompatible with both Vista and Windows Media Player 11. If you have Vista, forget about this player. If you have XP, roll back your Windows Media Player to version 10 and try running a Repair in Philips Device Manager - the damage might already be done, but it is worth a shot.

If you have an SA model GoGear, get the latest Philips Device Manager from www.usasupport.philips.com. Make sure you enter your correct model # in the website, or you will damage your player. Run an Update in the updated Philips Device Manager to upgrade the firmware to fix the freezing issue. Philips has a weird quirk that if you want to really upgrade the firmware, you have to also update the Philips Device Manager first or the Device Manager from the CD will give you a false positive: "Your device is already up to date."

-Tha Mp3 Doctor

Dec 28, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Philips Gogear MP3


Try plugging the Mp3 into the PC. After that take it off and turn it back on. I hope this works for you. Good Luck.

Aug 30, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Frozen on gogear screen


Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Aug 27, 2008 | Philips GOGEAR SA6045 MP3 Player

3 Answers

Philips GOGear


You might have accidentally deleted key system files, but this is worth a shot:

Recovery Mode for Philips' GoGear
Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.

Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Aug 27, 2008 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Philips HDD1630 MP3 Player about 2 years old, no excessive use, won't charge any more or be seen by computer. Only shows low battery on screen then dies. I am a little technically incline, can anyone tell...


You may have to change the battery, but try Reset, Repair, and Update (firmware upgrade) first. Also, there is an FAQ on the Philips website for the computer does not recognize device issue (but only follow it AFTER you have tried reset, repair, and update).

Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.]

After repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details)

Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.

Feb 05, 2008 | Philips HDD1630 MP3 Player

1 Answer

Philips 6045 - updating player


Disconnect the GoGear from the computer and turn it off:
1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button (if the repair tab does not appear immediately, then connect the disconnected GoGear to the PC temporarily - that should make the Repair tab appear)
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

-Tha Mp3 Doctor

Jan 20, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

GoGear Audio Player 8GB


When you first update the GoGear, or after loading a large number of songs, it is quite normal for it to take a while to update.

-Tha Mp3 Doctor

Jan 12, 2008 | Philips GoGear HDD6330 MP3 Player

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