Question about Ricoh AC204 All-In-One Laser Printer

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Ricoh ac204 i am having trouble with the scanning portion of this machine. printer works fine but it doesn't want to see the scanner. if i go to install a scanner, ricoh isn't in the list so i click have disk, insert the disk and go to show it the .inf file and no matter which one i choose it says that this disk doesn't contain any information about my device. i have downloaded a current driver, but they only offer the whole application to install, not just the twain driver on it's own. when i plug it into a different usb for the first time the installation wizard recognizes it but gives an error saying that it couldn't be installed. this is the second computer i have had this problem with when it comes to this same printer problem. the first time i thought it was the computer, but now i am starting to wonder. i got it to work eventually on the old computer but i had to hook it up via serial port, which didn't even come included on this new computer so usb is my only option. please help!

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  • suntot17 Jun 13, 2008

    i do have the application installed which only has information pertaining to fax properties and i have downloaded the new twain driver and still nothing. any other ideas?

  • cres10 Apr 21, 2009

    Same issue, I use the AC204 for printing, faxing, and copying. I want to use the scanner feature (to my PC running Windows XP) but can't seem to get the computer to recognize it. Have also tried downloading drivers, etc., but no luck.

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So, i finally figured this out. if you are trying to do this via usb, uninstall the software and drivers if you have installed them previously. once you have restarted your computer, or you haven't installed the drivers yet at all, turn off the printer put the disk in and when it asks you to plug in the printer, DON'T! tell it to proceed with the install without it plugged in and do a typical install not custom. it will install an additional driver than it did the last time around called scanner driver type 102. restart the computer then plug in and turn on the printer. it might install a copy 1 in the printers section but you can delete it, just make sure that in the properties of the one you intend to use is set to be using the usb port not parallel port.

Posted on Aug 24, 2010

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You probably need the whole application to get it to work. Usually Ricohs use a memory resident program to control scanning functions. That way you can fax or scan to e-mail with them.

You can check on www.ricoh-usa.com to see if there is a Twain driver for that particular model.

Posted on Jun 09, 2008

  • Tim Babcock
    Tim Babcock Jun 13, 2008

    I'm pretty sure that network scanning isn't an option on that machine. You can only scan locally.



    That machine looks a lot like a Sharp al series. I wonder if it works the same way which means that network capabilities are very limited and only reserved for printing.



  • lexijaxty Aug 24, 2010

    network scanning was never the issue, the problem was that i couldn't scan locally by the twain driver that was supplied.

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