Question about HP Photosmart C5180 All-In-One InkJet Printer

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Printer not listed on computer

We recently had a computer outage. I went to print this morning and when I did, I got a message saying I had no printer. When I pull up my printer listed it isn't there at all. What do I do?

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  • Kennys girl Jun 09, 2008

    I have a new message



    This software cannot be installed using the 'Run as...' command. The installation cannot continue until this is resolved.



    Required action: Click Cancel to exit this software installation. Log off and then log on as a user with administrator privileges. (Contact your system administrator for more information.) If there is no system administrator. Restart the installation by removing and reinserting this installation CD.



    What do I do?

  • Kennys girl Jun 09, 2008

    Thank you very much. I just needed to restart the computer. I found this out after the computer locked up. It locked up after it wouldn't take the cd.



    Thank you again. It is working well now.

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Hi, I believe you will have to re-install the drivers for the printer.

If you have the CD put the CD in drive and start the installation .

PRINTER SHOULD BE DISCONNECTED BEFORE INSTALLATION

1)Disconnect the printer from the computer

2) Put CD in and start the installation, during installation you will be asked to plug the printer's usb cable in.

IF BY ANY CHANCE YOU HAVE LOST THE DRIVER CD,,click on the link below to download the latest drivers.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-42045-1&lc=en&cc=us&dlc=en&product=1153481&os=228&lang=en

Cheers Thanks

Posted on Jun 09, 2008

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