Even with a new black cartridge, my printer will not print any black text. The printer is 4+ years old and has worked fine, but suddenly started having problems.
Same issue the printer just stopped printing black
I had the same problem. My color cartridges printed fine, but the
black did not print -- just blank. I called Cartridge World and they
suggested the problem could be a clogged line. They recommended a
nozzle rocket cartridge, sort of a "Drano" for print cartridges. I
brought in my black cartridge and they dumped the black ink and filled
it with a cleaning solution (at no cost). I placed this back into the
printer and proceeded to start printing multiple pages in black in
order to allow the solution to move through the lines and break up any
clogs. It took about 30 pages, but the light gray color finally began
to come through (it should look light gray, not black). I was told to
try and use the entire cartridge before replacing with a regular black
ink cartridge. Worked great!
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Re: Printer will not print black ink
Hi please try these steps:::
Right-click the printer icon, and then select 'Properties'.
2. Click the 'Maintenance' tab, and then click 'Deep Cleaning'.
3. Select 'All Colors', 'Black' or 'Color' for the print head to be cleaned.
4. Read the message displayed, and then click 'OK'. The power lamp blinks and print head deep cleaning starts. (Do not perform any other operations until print head deep cleaning is complete. Print head deep cleaning takes about 1 minute.)
IF ABOVE STEPS DOESN'T WORK TRY THESE STEPS BELOW
Check ink tank vent hole
The ink tank requires air to flow through it so ink can move from the reservoir to the print heads.
Confirm there is no orange tape across the top of the ink tank
If the orange tape is as shown in Figure (1), it is properly removed.
*BCI-3's shown in this example.
If the orange tape is as shown in Figure (2), remove the remaining tape to the level shown in Figure (1).
Make sure each ink tank is snapped into the printer.
IF THESE STEPS DIDNOT WORK THEN YOUR PRINTER NEEDS REPAIR(You might need to change the printer head.)
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Older printers can do funny things. It is probable that the little copper contacts on the ink cartridge are not making good contact with the printer which is giving bad information to the computer that the ink cartridge is empty. A two year old printer may have some corrosion on the printer's contacts. Remove the ink cartridge and use a soft pencil eraser to clean the printer's contacts.
First thing to do is a head clean then do a test print. Do you see any of the black lines?
If not, don't do a deep clean as this uses up too much ink. Remove the ink cartridges and then remove the print head unit.
Run the print head under a hot tap for a few minutes until all the run off is clear. Take it outside if you can and shake it dry vigourously. You can use paper towel if you like but try not to wipe across the nozzles. Make sue the contacts are all dry and refit it to the printer. reinstall the ink cartridges and print a few test pages - the first couple may well be wasted but then it should start to print properly.
Is the black still missing? If it is do another head clean and another test print. Any improvement? If you start to see some black do some more head clean routines and it may well come back to normal. If on the other hand you see no trace of black at all, it could be that the print head is worn out and needs replacing.
This printer is now of an age where the print head may well be failing. Mine had to be replaced last year as one of the colours stopped printing.
The head is not exactly cheap - but it's cheaper than buying a new A3 printer.
Did you try and change the ink cartridge mode from color + black to color, or vice versa? Another thing you can try is to "prime" the ink cartidges by taking them out of the printer and gently pressing on the print nossels to get the ink flowing, then put the cartridges back in the printer.
Im sorry to inform but yes, Epson ink jet printers require all of the ink cartridges to have ink in them in order to print any color, black and white, or grayscale images. Epson printers contain a permanent print head that needs to be charged with all colors to work. Even when users are printing black text only, a small amount of color ink is used to keep the print head charged for color printing and prevent air bubbles from entering the color print nozzles which can damage the print head. Therefore, once one of the cartridges are expended, the printer signals you to replace the cartridge in order for printing to continue.
Check that your black ink cartridge has ink inside, eventually try a new cartridge , as ink may have dried up in old cartridge. If you use a new cartridge ensure you removed cellotape from cartrige. If cartridge is ok, then it is printer nozzle/head for black ink. In this case do nozzle check / head cleaning in printer tools a couple of times. If problem persist you may need to check and clean printer's head with cotton and solvent.
I have a z600 that i use. If not used for about a month the ink does clog the print nozzles and eventually ink cartridge does dry out. To avoid this even if i dont have to print anything I run a diagnostics test that prints out a nozzle aligment test every two weeks.The great thing about this is that it uses very little ink.You can find this test in your software that was provided by Lexmark. This will keep your nozzles cleaned and you will notice this helps extend the life of your cartridge.
Chewbacca08's solution gave me an idea. I set the print setting to photos paper (even though I was trying to print on plain paper) and IT WORKED. It's worth a shot before you trash a perfectly good printer.