Question about Canon SmartBase MP390 All-In-One InkJet Printer

1 Answer

Error ##343 and it didn't print anything Orange light below screen has been flashing, screen message "Waste Ink Nearly Full". No idea where waste ink container is kept? Have changed cartridges. Now saying ## 343 and not printing at all. Cartridges not moving when I open casing. Have switched Printer off and on again, unplugged it, cancelled print queue, checked settings... Really stuck now. Please help?

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  • pm53 Aug 23, 2008

    Anche a me si verifica lo stesso problema il display segnala, errore stampante ##343, luce arancione lampeggiante, le cartucce inchiostro non si muovono e rimangono nascoste. Cosa devo fare?

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Manual Reset procedure Waste Ink Tank for Canon MP390:

  1. Start with printer on, press additional functions, Scan, Copy, Scan. Now you should be in service mode.
  2. Select Test mode (must be the last available selection).
  3. Select #8 Printer Test, it will start cleaning then it will come up with some other option: push the + or - button until it says 8-3 then hit the select button
  4. The menu will now say EEPROM Clear
  5. Select Ink count which is option (0) and press set
  6. Press Stop/Reset Followed by the power button and then wait for it to restart.
hope it helps
cheers

Posted on Aug 06, 2009

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Solution: Press the <RESUME/CANCEL> button to clear the error (1700)
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Don

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Answer Part 1 of 2

An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take appropriate action.
Two flashes: Out of paper or paper feed error
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Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button.
See Paper Jams
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Open the Print Head Cover and check whether an ink tank is installed. If an ink tank is installed, push the button of the ink tank, and reinstall the ink tank properly.
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