Question about Microsoft Xbox 360 Console

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My xbox 360

When i put some games in the tray and start it up at the adds it freezes and i cant fix it i called microsoft and they said it would cost 99$ because i have no warrenty

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Posted on Jun 11, 2008

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My xbox 360, has a problem i put in a new clean disk(game) into the xbox . it is a xbox 360 game and every time i put in a new clean disk the xbox says (open tray)


The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out.

The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

If you click into the following U.S. based website, you can find more information about this issue, the parts to fix it yourself and you can also send your XBox 360 to them to have it repaired:

http://store.richspsxparts.com/howtofixxb36.html

vidgamefixer_13.jpg

Jun 21, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 elite keeps on saying open tray even though i have a game in i would open it than it would read for about 2 seconds than say open tray again and i dont want to take it apart to void my warranty


The warranty on the XBox 360 is ONE YEAR. If you have had it for more than a year, there is no more warranty to be void. You can open it.

The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out. The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

You can click into the following website for more information, as well as parts to fix this issue:

http://store.richspsxparts.com/howtofixxb36.html

vidgamefixer_10.jpg

Jun 20, 2011 | Microsoft Xbox 360 Console

1 Answer

When I put in Call of duty Black ops in my Xbox 360 it keeps telling me to open and close tray reapeatidly


The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out. The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

You can find more information, along with any parts or repair services you need to fix the issue yourself (or have them fix it) at the following page:

http://store.richspsxparts.com/howtofixxb36.html
vidgamefixer_7.jpg

Jun 17, 2011 | Microsoft Xbox 360 Console

2 Answers

Everytime i put a disc in my xbox it keeps saying open tray then when i open and close the tray it just says "open tray" again.


Hey, Ive had this problem before, Basicly your disc tray has had it, And it basicly wants to do nothing... Which is very anoying indeed.
Your best bet is to take it to you nearest game store

May 10, 2010 | Microsoft Xbox 360 Console

1 Answer

Our problem is that the xbox says every time open tray when whe put in a disck he don,t start them


Its called the OPEN TRAY ERROR: If your console is out of warranty, Microsoft will charge you $99 to fix it. I started a Facebook page called "Xbox 360 open tray error class action lawsuit". http://www.facebook.com/home.php?sk=lf#!/pages/XBox-360-Open-Tray-Error-Class-Action-Lawsuit/114541845245219?ref=search&sid=1468606128.265784874..1
Everyone I know who owns a 360 has this error. Please join (like) the page if you use Facebook so we can see how many of us have this problem. The page tells you how to file a complaint with the Better Business Bureau and Federal Trade Commission. When enough people complain, a lawyer will be more likely to file a class action lawsuit against Microsoft on our behalf. It took a class action lawsuit to get Microsoft to compensate their customers for the red ring of death. They need to (and will) fix this error too.

Feb 16, 2010 | Microsoft Xbox 360 Wireless Controller

1 Answer

My xbox 360 wont read any disc's including games and dvd's, all it say's is ... open tray? can you help?


Hi,

It's a laser fault. You need to call Xbox to fix the issue. It would cost you between 75-200 bucks.

Thanks for using "Fixya".

Jun 24, 2009 | Microsoft Xbox 360 Console

1 Answer

Keeps telling me to open the tray whenever I put a game into it..not reading any disk


you re going to need a new disk drive i had the same problem and called 18004myxox and they said its a bad disk drive and would cost 100.00 to fix so i went and bought a new 360 insteadf

Apr 17, 2009 | Microsoft Xbox 360 Arcade

1 Answer

My new xbox just got it for christmas is freezing


Right, lay your Xbox360 down dont keep it upright, try installing COD4 to your hard drive then once installed go into you game library and click on cod4 and click play from hard drive ( and if you dont know how to install games to the hard drive make sure your xbox isnt on automatic start when a disc is inserted and put the disc in and when it says play cod4 press Y and then click install to hard drive) hope this helped....

Feb 07, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 tray


It sounds like your laser lens is REALLY dirty. Use a laser lens cleaner, which can be found at any store (CVS, Walgreens, etc). They don't cost very much either!

Good luck and take care,
Chimpster

Aug 08, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


http://serviceman.site88.net/index_files/GameConsoles.htm

Jul 05, 2008 | Microsoft Xbox 360 Console

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