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My office has a CANON IMAGERUNNER 3570 and all of a sudden all of our incoming faxes are printing off landscape instead of portrait style and our faxes are being cut off and we cant read the bottom. Please Help change is back.

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  • kristen1807 Jun 10, 2008

    Thanks so much, I messed around with the special functions and fax settings for hours. I am usually pretty good at figuring this stuff out but this was beyond me. Thanks for your help!!

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In the cassette change the blue dial back to the correct type, either a4 or A4R (landscape). Sounds like you have to set it back to A4, Blue dial right hand side, front of cassette when you open it.

Or press the paper select button on the copy screen and see what it has been changed to, then change the dial in the cassette.

Posted on Jun 10, 2008

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