Question about Nikon CoolScan 9000 ED Film Scanner

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Nikon Coolscan 9000 not recognized by XP computer anymore....

The scanner used to wrok no problem. After disconnecting all cables in order to add a new card reader into the machine, everything works fine EXCEPT the CoolScan 9000. Trying to open this via Nikon Scan 4.0 or through Photoshop gives the message that "No Active Devices Were Found". I uninstalled the software and re-installed it. Same message shows up. Any suggestions?

Thanks very much!!!

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  • Anonymous Jan 08, 2009

    Same problem started yesterday.

  • cmaurin Jan 18, 2009

    I've been having this problem now for awhile after years of great use. I uninstall as per instructions; reinstall as per instructions and sometimes it eventually works and other times, like today, after doing this at least 4 times I can't get it to work. It also says unable to find active devices.

  • Anonymous May 07, 2009

    nikon super cool scan 9000, can't find device

  • t katz
    t katz Feb 17, 2014

    i only have ONE firewire installed and my mac still won't connect to scanner. i was working fine a week ago. any helpful hints?

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I read and would like to thank, the person who mentioned this as a solution. It was stated that if you have more than one firewire on your computer, when you open the Nikon, both signals, or whatever happens in computerland, don't connect. Upon removing the drive in the other firewire, Nikon clicks in everytime. Answer: have only ONE active firewire at a time. You may need to unplug the cable to the scanner and reconnect. But that's it. I've not had any problems since

Posted on Feb 10, 2009

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