Question about Gateway MX8711 Notebook

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Please help!! I opened a video codec file the other day and shortly after Malware Protection 2008 appeared on my computer claiming that my identity is in danger of being stolen amongst other things. After I saw the cockroach screen saver I ran all the programs I could to get rid of this, which did work because the screen saver went away. However, I know that this spyware stuff is still on my computer and can cause harm to my computer. How can I get rid of this short of spending a hundred plus dollars on getting it fixed??? Please HELP!

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How about I make it simple:
Download and run:

http://www.malwaresupport.com/mbam/program/mbam-setup.exe

Called malwarebytes antimalware; it's free. I use it three times a day. superantispyware is not bad, but malwarebytes will remove it in a quick scan without needing to go to safe mode. regardless, my suggestion download BOTH run BOTH in a full scan, start with malware bytes full scan after updating them both. then reboot and run full scan of the superantispyware as well, do this for every login. it will also fix the hijacked backround, and the missing tabs in video properties. which I can also help you with but it should do this for you automatically, also NOD32 will keep it out once it's removed:

http://www.newegg.com/Product/Product.aspx?Item=N82E16832114005

Posted on Jul 22, 2008

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Dear Gabetx10,
There are a lot of these types of Trojan installed malware most coming from China and Ukraine.

First, what virus/spyware protection do you have? If a major company and you are running a registered version, make sure the definitions are updated and run a complete scan on your computer, ALL FILES. If this doesn't work, give up trying to do it yourself and use their call in feature which should be no charge. Using the on-line chat feature will only take you to the most basic techs to help you. Call in usually takes you to advanced level 1 tech. If after a short time, you don't think the person knows how to remove it but is just fishing trying to remove it, ask for a Level 2 tech and if none are available, ask for a case number and have them call you back at a time that is convenient with you.

I recently got Antivirus 2008 PRO when it was brand new and did the same with my provider, Microsoft Windows Live OneCare. Their service is exemplory. During the time I was trying to remove it, I purchased Spyware Doctor (PC Tools) and it would not remove it. I also had a PC Tools tech try but he could not either. That is when I called OneCare.

I saw an ad for Spyware Hunter on line but did not buy. I saw one for your problem too but cannot recommend from experience how good it is. http://www.removal-instructions.com/removeMalwareProtector2008.html

If you are using a freeware tool like AVG, you get only limited protection unless you pay for their full version.

So, in summary, you probably WON'T be able to remove it yourself. If you have a registered virus/spyware package, call for tech support, not chat. If there is a charge for phone support, don't renew with that company when it is up. If it is a small amount, make sure there is a guarantee to remove the problem if you agree to pay.

Who do you use? FYI, you can buy 3 license legal versions of OneCare on ebay for $10 to $15.

Tracker Tom

I hope this helps.

Posted on Jun 11, 2008

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I cannot afford the activation key for winmaximizer.


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http://techierambles.blogspot.com/2008/09/free-virus-protection-for-your-computer.html

http://techierambles.blogspot.com/2008/09/speed-up-your-computer-remove-that.html

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Whenever im playing a video w/ GOM player it ask for the codec. please help..


Hi and Welcome to Fixya

Video Codecs are needed if in any case some videos wont recognized by your computer due to different file format. You can download free codecs over the internet and they are absolutely free. Here is the link for one of the codecs available over the internet.

Have a good one!

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How to keep your computer clean, safe and malware free .


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This is quite hard to do since not every malware have the same category and effect on the operating system. There are some that can make your system unusable, some are just sitting there dormantly, without any effect on the system aside from opening up ports which are normally not in use, and some are categorized as scareware or rogueware as they tend to use scare tactics to make you buy their rogue software products. There a lot of infections out there and it is always better to be on the "preventive" side to keep your computer free of problems.

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Make a habit of cleaning your Temp Files, Temporary Internet Files and Cookies. - Some infections rely on cookies and temp files to attach itself onto the system. So make sure you do a regular cleanup of your temp files not only to avoid infection but to also help maintain your computer clutter free.

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Install a verified, trustworthy Antimalware program. (Microsoft Security Essentials) - MSE is a free antivirus program from Microsoft. Since not all infections comes through the internet, you need a real time protection to avoid infections coming from USB, EMAIL, NETWORK and other STORAGE DEVICES.

Be careful in using P2P softwares - softwares like Vuze, Utorrent, Kazaa and Limewire are valid and useful softwares. They can either make or break your computer if you don't know how to use them. Again, you need to be wary of the files you download. Ask yourself these questions if you are unsure: Do they have positive comments? Has anyone tried the software? simple questions that can save your computer from future problems.

Avoid installing unfamiliar Browser Toolbars - Video Codec Toolbars, game toolbars, mywebsearch toolbar and other malicious toolbars can add-up "weight" on your running system processes thus making your computer slow and internet browsing sluggish. On top of that, some of them are literally spywares that feasts on your personal info. Unless you verify that the toolbar is safe and effective, do not install it.

Keep and Monitor your email - Always make sure to clean your spam folders as some spywares don't need to be installed or copied into your harddrive to phish personal information, sometimes they just need to sit there - in your spam folders. Sounds like impossible? Think Again.

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What to do when you can't play film or video.


Hi. Thanks for looking.
I have a friend who had this problem just few days ago.He inspired me to write this. What do I do when somebody just gave me film a DVD rip or Xvid some Dvix video in .avi format and it just won't play on my computer? This normally happens after you returned your PC to factory settings or formatted hard drive and got fresh operation system.You can probably hear sound but no picture at all.
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So if you have that problem this tip is for you.

  • When using Windows XP please follow these steps:
  1. Go to this website---> http://www.xpcodecpack.com/download
  2. Click on the download link once your on the website and yourdownload should start immediately. Choose to open the file once you downloaded it.Your installation should only take a minute. Once you're finished with installation restart your computer and you should be good to watch your movie.

  • When using Windows Vista please follow these steps;
  1. Go to this website----> http://www.free-codecs.com/vista_codec_package_download.htm
  2. Click on the download link and choose to save file when prompted. Once download has finished go to folder where it's been saved and double click file to start installation. Once installed restart your computer. You should be good to watch your film once restarted.
  • When using Windows 7 follow these steps.list.gif
  1. Go to this website---> http://www.windows7codecs.com/
  2. Once on website click on download link on the left. Choose to save the file when prompted. Go to the folder where you file's been saved once download has finished. Lunch setup file. Once installation is finished restart your PC. You should be good to go when you start your machine again.
Thanks for reading. I hope this helped you if you had this problem. Feel free to ask questions on FixYa. We are here to help you.







sound but no video, video won't play, new film will not work, player problem

on Dec 12, 2010 | PC Laptops

1 Answer

My acer laptop was formated, since I got it back I cant play any dvd nor cd... I do have media player but message appear stating that the following files cant be played..


Yes, you have missed the codec files.

Download "Windows essentials Codec pack", below is the link

http://download.softpedia.ro/dl/7dd4bba62e0c22582981d1a9546796dc/4b45cc15/100071211/software/MULTIMEDIA/VIDEO/DIVX/WECPSetup.exe

Install this, you will be able to play almost all files in your windows media player.

I recommend you use VLC player, it can play any file formats both Audio or Video without any Codec and moreover it's completely open source. Below is the VLC player download link

http://www.videolan.org/mirror-geo.php?file=vlc/1.0.3/win32/vlc-1.0.3-win32.exe

That's it

Rate this Solution.

Jan 07, 2010 | Acer Aspire 4315 Notebook

1 Answer

I have just purchased my acer aspire one and a friend sent me a video and I can't open the file, it reads WMVFile. and I am not that much of a computer wizz


Hello

Thank you for using
FixYa for your problem


Download a file called Codec, http://www.free-codecs.com/ on the left is codec pack - the XP version is great and a few of the others have been great too

Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

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2 Answers

Cant get rid of antivirus 2008


Go to my computer. Go into the programs folder and delete the Norton folder.

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