Question about Canon imageCLASS D760 All-In-One Laser Printer

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Canon Image Class printer

I have a system error notification eooo and nothing I have tried seems to clear it out.  It happened after a strong thunder storm.  Is it a fuse that needs replacing?  What can I do?

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Have you tried this one that Canon has on their website:

Issue: ERROR LCD: System Error E000
Solution: Reset the unit-IC D/PC 1000 Series

Reset the unit

  1. Slide the platen to the left.
    Canon Image Class printer - slide_platen_left.gif
  2. Slide the platen back to the right until it locks in place.


Posted on Dec 10, 2008

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Posted on Jan 02, 2017

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FOLLOW UP


well, unfortunately, this a secret kept from others by Canon. They dont even have it on their service manual. But do call the number I posted. Canon support are very friendly and will walk you through the steps.

you can call them at 1-800-828-4040
And a sincere request, please change the fixya rating that you gave to the other bloke who did nothing but do some time wasting measures to keep his solution as #1. I would appreciate it if you assigned that to someone who really gave you some lead to go on.

Cheers!
irishDruid

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EOOO is a thermistor-fuser error. Your machine will need a fuser, but on occasion a power surge can trip the error, E000 needs a code to reset it, I dont know if same but this is the code on a IR 330s
Press the userbutton then press "2" & "8" at the same time and then press userbutton again.
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press " Copier "
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Mind you it is only a reset, if fault still exist it will go eooo again confirming that it needs a new fuser unit.

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That's was a miraculous!!!!! My canon Image Class D860 is brand new now after following the steps.

1. Hit Additional Functions Key
2. Hit # key
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4. Arrow to number 4, Printer Re-Set and hit Set.
5. Yes, re-set printer (hit minus key - back arrow).
6. Unplug the machine and plug it back in.

This just worked for me on a D860

Thanks
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