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Acquiring network address

By Shilon on Jun 09, 2008

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I have a new laptop and while I see the signal strength is excellent the wireless sometimes failing to acquire network address.
Its not something with the wireless since I have another laptop and that one hasn’t having problem acquiring the network address and the bizarre thing is that its not consistent sometimes its succeed and sometimes it’s not.
Anyone have any ideas?

Thanks

Comments:

Jun 09, 2008

- Here is the information:

Wireless router: Edimax BR-6216mg I’m using WPA
Laptop: Dell vostro 1510 windows XP Pro.
Network adaptor on the laptop: Dell wireless 1395 WLAN Mini-Card

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Best Solution

posted on Jun 09, 2008

cmedina1

Rank: Guru
Rating: 87%, 107 votes

I need to know the make and model of the computer and the make and model of the wireless router or access point you are trying to gain access to.Also what opeating system are you using? Is it Windows XP, Vista, Apple etc.? For troubleshooting purposes please have all wirless phones away from computer. I hane also noticed certain wirless mice people use with their laptops will interfere with getting a IP address from router. Please let me have all this information before you rate me. It is not possible to troubleshoot this problem without all the information I have requested.

Comments:

Jun 10, 2008

- I have noticed there are several updates for your laptop. One of them is for your wireless network card. here is a link for the model you have given me. http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=VOS_N_1510&os=WW1&osl=EN
I also noticed there is a BIOS update that is criticality recommended and an update for your wireless network card that was released on 4/2008. Lets do the wireless driver update first. Then if that doesn't fix the problem we will troubleshoot the problem from there. Usually this will fix problems you have described. I take it your using the correct WPA key and have a channel that no one in your neighborhood is using . This can be very helpful. Let me know what happens. You have a lot of updates that where released in the last couple of months for almost everything on your laptop but one problem at a time.Also I forgot to ask do you have a firewall and if so is it windows or another mfg?

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Solution #2

posted on Feb 27, 2009

benadi

Rank: Apprentice
Rating: 100%, 1 votes

if you are using the dell wireless utility to manage your card, then disable it, and manage your wireless adapter through the windows network connections. that way the wpa issue will be solved by windows xp wpa. i had a similar problem with my inspiron 1525 (dell wireless 1395)

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