Question about NorStar M7324 Telephone

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Phone doesn't go to directory

When calling into the main number, it keeps on ringing instead of going to the directory after a couple of rings like it used to do.

Appreciate any help

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Can you dial into voicemail and check your messages? Maybe the voicemail is down.

Posted on Jun 23, 2008

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Posted on Jan 02, 2017

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How can I get the phone to ring when an outside call comes through instead of the recording?


It is an option in the menu under phone settings. If number of rings before answering machine is not set to a number or set to zero it may always go to the answering machine.

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Why does my phone only rings once, calling party hears a couple of rings and then goes to voicemail. goes to dial tone when answered after first ring.


Press menu, go to settings then scroll down to ring count and set number of rings before it goes to voice mail.

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Panasonic kx dt 333 When the phone rings the red light doesn't flash to denote which line it's coming in on. Any idea how to resolve this?


Which means what? You have a solid red light on the line or you don't have the line at all. A TDA system rings by a process called ICD groups. You can have a phone in an ICD (600 by default) and tell it the number of rings to delay, not ring, or immediate ring, but that means that the line button will flash as the call is coming in. If you don't assign it to a group, it's really stupid and won't do anything but light solid red.

If you have access to installer programming, you assign the extension to the main ICD. If you don't you have to call your Panasonic installer or dealer.

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How do i cahgne the ring tone on the panasonic kx-t7565 phone. I have changed it but it only appears to have chagned if ring ring the number internally. we need the ring tone to change from external...


The ringtone for the CO or outside line buttons can be programmed by pressing program then press the
CO button twice, enter the ringtone you want by dialing 01 to 08, press enter or store then program to end. This will set the ringtone for that line assuming it is programmed to ring at that phone. Transferred calls will use the ringtone of the intercom button which can be set by the same procedure. Use the same procedure if calls ring to a Group Directory Number(GDN) on the phone. The 7600 series of digital phones have ringtone settings of 01 through 30.

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1 Answer

Hello, I'm trying to turn the ringer off some of the phones at my work. We have panasonic kx-t7630 phones. Are you able to help me please?


When you bought the phone system, it was either installed by a professional installer, or you got some sort of instructions. A Panasonic phone system of the TDA/TDE/NCP type rings phones by Incoming Call Distribution Groups (ICD). The main group is 1 and usually is numbered 601. Extensions are members of an ICD group(s) and the number of rings can be programmed for No Ring, Immediate ring, or delayed rings of 1-6.

You can turn off the ringing, but keep in mind that CallerID only displays on a ringing phone or after you answer it. So, if you somehow have access to program 620 and 621, then you can change it from a phone, if not, you'll need access to the maintenance console of your particular phone system.

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Sep 16, 2010 | Panasonic KX-T7630 Corded Phone

1 Answer

Our AT&T 1725 has quit recognizing when the phone is ringing. The phone keeps own ringing instead of beign answered.


There are a couple of things to try. First is to check the cable & plug that connect the 1725 to the telephone line. Disconnect the phone line from the back of the answering machine, plug it into a known working telephone, using cell phone (or another land line) call the phone number and see if the phone rings.

If it doesn't, replace the line cord and try again.

If it does ring, check the optioning to make sure it is set for, say 2 rings.

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1 Answer

Picking up a call


@AlexaF

A couple of things to try. First, walk up to the phone that's ringing and dial 720# on the intercom. They may have set Call Pickup Deny (by dialing 721) and this will clear it.

If that doesn't work, you may have fallen out of the pickup group. You can test this by using the Directed Call Pickup code which is 4 + the ringing extension number.

If that works, but 40 doesn't, there's some programming(system prog 600) that needs to be examined. By default though, each phone is in pickup group 1.

Carl

Sep 29, 2008 | Panasonic KX-T7730 Corded Phone

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