Question about Epson Stylus C42UX InkJet Printer

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C42UX problem My C42UX isn't working, when i turn it on the cartridges move to the left slowly then to the right to it's original position then the error and power lights flast but not at the same time. i.e power light flashes once then the error light then back to the power light then error light... and so on.. any ideas chaps?

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  • cyka Jun 09, 2008

    thanks basti, i gues it needs a service then...

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An unknown printer error has occurred. Turn the printer off, disconnect the interface cable and turn the printer back on. If error disappears, turn the printer off, reconnect the interface cable and turn the printer back on. If error continues then printer needs service. If printer returns to normal the issue is resolved.

Posted on Jun 09, 2008

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Jun 09, 2008

    You are welcome, thanks for using fixya!!

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Our printers epson c42ux red light is on stand still


A permanently on red light can mean several things. If the green light is also ON, it means that you heve no paper loaded, an empty or faulty ink cartridge, or a jammed paper feed. I presume you have loaded paper. You say you have changed the ink cartridges. Note that BOTH cartridges must have ink for the printer to work. The simplest way to check this, or to check for a faulty cartridge, is to try another new set of cartridges - compatible cartridges are very cheap on EBay - about £3 a set in the UK.

To check for jammed paper, remove the paper from the sheet feeder and look carefully inside it, and inside the printer (lift the lid) for scraps of jammed paper. Remove any you see. Press the ink/paper feed button and see if it goes through a paper feed cycle. Reinsert the paper and try it again. If it works, turn the printer off and on again, and it should now be OK.

If the green light is OFF, it means you have a Carriage problem, i.e. something is fouling the print head when it tries to go from side to side. Check this with manual movement. Turn the printer off. After a few seconds, turn it back on again. As soon as the print head moves, pull the power cord out of the back of the printer. You should now be able to move the print head across to the left side (gently!) by hand, then move it back to the right and see if it will go fully into its parking bay at the right hand end. You should be able to tell if someting is hindering its movement anywhere.

Please report back with a new comment if none of this solves the problem.

May 31, 2009 | Epson Stylus C42UX InkJet Printer

1 Answer

Epson c42ux cartidge stuck, won't feed


Hi Sunny Shine

It's very difficult to help you if you don't respond to our questions! If you continue to maintain a mysterious silence, we will presume you no longer have a problem - Problem Solved!

Feb 18, 2009 | Epson Stylus C42UX InkJet Printer

1 Answer

I have put new cartridges into the printer cartridges won't move


you may check
1) the cartridge locker is set back to original position
2) check the bell that drive the cartridge is on the right position(not loosen) you can see the bell moving when you move the cartridge by hand.still not fixed
3) check the cartridge driver gear works in the right side cover, the motor not driving the bell if you can not see the gear running when power on.(very rare)

Jan 13, 2009 | Lexmark X75 All-In-One InkJet Printer

1 Answer

My epson stylus C42UX printer cartridge is getting stuck


It sounds like the print head is jamming on the parking mechanism (usually because the actuation lever is stuck in the up position). Turn the printer on, and as soon as the print head moves, pull the power cord out of the back, or switch it off at the mains. You should now be able to move the print head over to the left by hand out of the way. Now look in the "parking bay" at the right hand end where the print head parks itself and see if there is a plastic arm sticking up. If there is, gently pull it towards you and it should spring down. Now turn the printer back on and it should operate normally. If it happens again, repeat the process a few times to see if it clears the problem. Otherwise it means the parking mechanism is gummed up with dried ink and needs a good clean (see below), or some other mechanism fault.

If you see that the whole parking mechanism itself has moved up to block the way, this means a spring has come off. To get this back on again requires the printer to be dismantled - as does the cleaning job above! If you want to have a go at doing this yourself, please report back for help on this.

If neither of these apply, please report back for further help.

Nov 24, 2008 | Epson Stylus C42UX InkJet Printer

1 Answer

Clear carrier jamed


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Oct 20, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Clear the carrier jam


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Sep 01, 2008 | Dell 942 All-In-One InkJet Printer

1 Answer

CLEAR THE CARRIER


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Aug 19, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Printer cartridges


Hi:

I solved this problem; there was a white plastic "piece" stuck upwards and all I did was push it back down. Now the cartridges are able to go all the way to the right and the printer is working properly. Looks like I need to replace the cartridges now, that's all.

Thanks.

Lori

Feb 18, 2008 | Epson Stylus C42UX InkJet Printer

1 Answer

HP C3180 all in one printer won't realign


Hi,

We've encountered several problem like this. Hope this gives an idea; I understand the cartridge will not moved back to park tray or flash ink tray back and forth because the return pick-up guide were not properly placed into each original position. It will block the ink tray moving back and forth. You can roll back the roller into the original place by removing the back cover if it has, then turn the pick-up roller slowly allowing the roller to turn and backed to its original position. Removed also remains of jammed paper pieces.

Best regards,
Rosener Guyano

Nov 29, 2007 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Cannot remove ink cartridge


usually there are are buttons on the printer on has a drop of inkt benath it one is for the paper and one is on and off

open the plastic cover of the printer
turn printer on and press the ink button for 2 -7 seconds (depending of the model) than release it , wait for the cartridge holder to "park" open the holder and remove the cartridge wich was empty by a new one and put the cartridge in the correct place, than close the cartridge holder, than close the cover, press the inkt button once and wait until it is ready

Nov 26, 2007 | Epson Stylus C42UX InkJet Printer

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