Question about Back to Basics 700 Smoothie Pro Work Top Blender

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Machine does not blend at ALL .

Hello,
My brand new blender hardly breaks up the ice. It will blend the bottom 1/2 inch of the ice, and all of the non-blended ice just sits on top. The ice can't even be mixed up using a spoon. It literally just makes the loud blending noise, but does, really, nothing. What is wrong with this thing? I've tried every "speed."

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I have had great luck talking to Back to Basics - here is their info...if it is new- should be under warranty.

" One of our customer service representatives will respond as soon as possible. To register your product, please click here. If you need immediate assistance, please call us at 866-290-1851. "
Best of luck,
BB

Posted on Aug 11, 2008

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Posted on Jan 02, 2017

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