Question about HP DesignJet 500ps (42 in.) InkJet Printer

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HP designjet 800

Double line on printing maps.if it is a text, words are double writing sometimes

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  • stanbook Jul 17, 2008

    We changed the carriage belt on our HP DesignJet 500 and now it prints with a double image or shadowed. We installed new printheads and when the machine tries to align the printheads, the front panel says "alignment error" (no error number is given).

  • dbrion Sep 19, 2008

    I replaced the belt aswell and when I try and align the printheads I get the same error "Alignment error". Has anyone found a fix for this?

  • wayne churchill May 11, 2010

    Along with this problem are you getting any error messages or jams?? when this is happening does the printer sound any different and finally if you open the front cover and inspect the carriage belt, has it started to fray??

  • Anonymous Mar 26, 2014

    sometimes it prints, sometimes only part like the top part and than lines only, no more writing.

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I wrote in about this problem earlier and have found the solution to my problem. There is not notes in the manual nor are there any cautions in any instructions for this procedure and of course HP was as useless as they always are. In my care I found that when you remove the carriage to replace the belt that when you remove the shims for the slider rod on the left and right side of the carriage that it is very important not to mix up which one was the Left and witch was the right. Of course the shims can only be inserted one way but will fit either side. if you look at them one half is fatter then the other so if you reverse them then the carriage is loose so it slightly shifts when the carriage goes from right to left making it impossible for the line sensor to read the marks properly. To fix the problem there is no disassemble required just move the carriage to the center and remove the screws that hold them then slide them out and swop sides put the screws back.

Posted on Sep 19, 2008

  • StillFixing Dec 14, 2010

    I had exactly this problem and the play in the carriage was obviously not right. I had removed the shims mistakenly thinking it would aid removal of the carriage assy and must had put them back wrongly.
    I think they are interchangeable, but they have to be the right way up. The position that is more difficult to assemble is the correct way.
    There is some play in either case, but when it is the wrong way it is sloppy and running printhead alignment will fail.
    Pity its not mentioned in the maintenace manual

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Check the carriage motor gear (drives the belt) make sure the remains of the old belt have been cleaned out and that the belt is tensioned properly.
If this don't cure the fault, replace the carriage assembly.

Posted on Jul 21, 2008

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When I open Word 2007 to write a letter, or anything taking more than one line, each additional line is in double spacing. How do I change to single spacing as it did in Word 2003?


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Feb 23, 2011 | Microsoft Office Word 2007 Home and...

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I want short cuts in ms word


You can use this
Ctrl + A Select all contents of the page. Ctrl + B Bold highlighted selection. Ctrl + C Copy selected text. Ctrl + E Aligns the line or selected text to the center of the screen. Ctrl + F Open find box. Ctrl + I Italic highlighted selection. Ctrl + J Aligns the selected text or line to justify the screen. Ctrl + K Insert link. Ctrl + L Aligns the line or selected text to the left of the screen.
Ctrl + M Indent the paragraph. Ctrl + P Open the print window. Ctrl + R Aligns the line or selected text to the right of the screen. Ctrl + T Create a hanging indent. Ctrl + U Underline highlighted selection. Ctrl + V Paste. Ctrl + X Cut selected text. Ctrl + Y Redo the last action performed. Ctrl + Z Undo last action. Ctrl + Shift + F Change the font. Ctrl + Shift + > Increase selected font +1pts up to 12pt and then increases font +2pts. Ctrl + ] Increase selected font +1pts. Ctrl + Shift + < Decrease selected font -1pts if 12pt or lower, if above 12 decreases font by +2pt. Ctrl + [ Decrease selected font -1pts. Ctrl + Shift + * View or hide non printing characters. Ctrl + Moves one word to the left. Ctrl + Moves one word to the right. Ctrl + Moves to the beginning of the line or paragraph. Ctrl + Moves to the end of the paragraph. Ctrl + Del Deletes word to right of cursor. Ctrl + Backspace Deletes word to left of cursor. Ctrl + End Moves the cursor to the end of the document. Ctrl + Home Moves the cursor to the beginning of the document. Ctrl + Spacebar Reset highlighted text to the default font. Ctrl + 1 Single-space lines. Ctrl + 2 Double-space lines. Ctrl + 5 1.5-line spacing. Ctrl + Alt + 1 Changes text to heading 1. Ctrl + Alt + 2 Changes text to heading 2. Ctrl + Alt + 3 Changes text to heading 3. Ctrl + F1 Open the Task Pane. F1 Open Help. Alt + Ctrl + F2 Open new document. Ctrl + F2 Display the print preview. Shift + F3 Change the text in Microsoft Word from upper to lower case or a capital letter at the beginning of every word. Shift + Insert Paste. F4 Repeat the last action performed (Word 2000+) F5 Open the find, replace, and go to window in Microsoft Word. Ctrl + Shift + F6 Opens to another open Microsoft Word document. F7 Spell and grammar check selected text and/or document. Shift + F7 Runs a Thesaurus check on the word highlighted. F12 Save as. Shift + F12 Save. Ctrl + Shift + F12 Prints the document. Alt + Shift + D Insert the current date. Alt + Shift + T Insert the current time.

Oct 11, 2010 | G7 Productivity Systems VersaCheck For MS...

1 Answer

My GPS says " no detailed maps found that support routing. The Nuvi cannot be used without them." Tried resetting and no change


The "No Detailed Maps Found That Support Routing" message may appear on your device for the following reasons:
  • The GPS device is missing it's unlock code
  • The maps on the GPS device have been disabled
To determine the cause of the message, touch the screen until the message "No Detailed Maps Found That Support Routing" disappears.
  • If you see a "Can't Unlock Maps" message following this error, remove any microSD / SD cards in the device and follow the instructions below for Retrieving your unlock codes followed by the instructions for Creating an unlock file
  • If you do not get the Can't Unlock Maps message then skip to the instructions for Enabling maps on the GPS device
To retrieve unlock codes you need to have your satnav registered with garmin. If you haven't already registered it connect the satnav to your computer and go to https://my.garmin.com/mygarmin/customers/myGarminHome.faces and click Register your garmin device. Follow the prompts. You'll be asked to create a username and password. Write them down and keep them safe. You'll need them anytime you need to update your maps or solve problems in the future.

Retrieving your unlock codes:
  1. Log into your myGarmin account
  2. Select Manage Maps
  3. Select Details
  4. The unlock code is located under the Installed Maps.
Creating an unlock code file for PC:
  1. Plug your Garmin device into the USB port
  2. Double-Click on My Computer or Computer located on the desktop
  3. Right-Click on the Garmin or nuvi drive
  4. Click Explore
  5. Double-Click on the Garmin folder
  6. Right-Click in a blank space in this window
  7. Move your mouse over the word New
  8. Select Text Document
  9. Press Enter / Return on your keyboard
  10. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad
  11. Type the unlock code that is listed in the Manage Maps section of your myGarmin account in all upper-case letters with no spaces
  12. Select File
  13. Select Save As
  14. Change the Save As Type to All Files
  15. Type gmapprom.unl in all lower-case letters for the File name
  16. Select Save
  17. Close the Notepad window
  18. Delete the New Text Document file
  19. Disconnect the GPS device from your computer
Creating an unlock code file for Mac:
  1. Open the TextEdit application located in the Applications folder on the Mac HD
  2. Click Format
  3. Select Make Plain Text
  4. Type in the unlock code that you retrieved from your mygarmin account. The unlock code should be in all capital letters and with no dashes.
  5. Click Save As and name the file as gmapprom.unl (Note: Be sure to uncheck the box If no extension is provided, use .txt)
  6. Copy the gmapprom.unl file to the GARMIN folder on your device. (Note: Save the file directly to the Garmin mass-storage device if connected)
If you have a second maps you may also need to unlock it e.g. if the first map is USA and second is EUROPE this may also need to be unlocked
  1. Plug your Garmin device into the USB port
  2. Double-Click on My Computer or Computer located on the desktop
  3. Right-Click on the Garmin or nuvi drive
  4. Click Explore
  5. Double-Click on the Garmin folder
  6. Right-Click in a blank space in this window
  7. Move your mouse over the word New
  8. Select Text Document
  9. Press Enter / Return on your keyboard
  10. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad
  11. Type the European unlock code that is listed in the Manage Maps section of your myGarmin account. This will need to be typed in all upper-case letters with no spaces
  12. Select File
  13. Select Save As
  14. Change the Save As Type to All Files
  15. Type gmapprom1.unl in all lower-case letters for the File name
  16. Select Save
  17. Close the Notepad window
  18. Delete the New Text Document file
  19. Disconnect the GPS device from your computer
Enabling maps on the GPS device:
  1. Touch the wrench icon on the Where to/View map screen
  2. Touch Settings
  3. Touch Map
  4. Touch Map Info
  5. Select the checkbox next to the maps to be enabled on the device

Sep 25, 2010 | Garmin nuvi 205W GPS Receiver

1 Answer

When I turn it on it says "Can t Unlock Maps? What does this mean?


The "Can't Unlock Maps" message appears because the unlock code is missing from your satnav. To solve this problem follow the instructions below:

Remove any microSD / SD cards in the device

To retrieve unlock codes you need to have your satnav registered with garmin. If you haven't already registered it connect the satnav to your computer and go to https://my.garmin.com/mygarmin/customers/myGarminHome.faces and click "Register your garmin device". Follow the prompts. You'll be asked to create a username and password. Write them down and keep them safe. You'll need them anytime you need to update your maps or solve problems in the future.

Retrieving your unlock codes:
  1. Log into your myGarmin account
  2. Select Manage Maps
  3. Select Details
  4. The unlock code is located under the Installed Maps.
Creating an unlock code file for PC:
  1. Plug your Garmin device into the USB port
  2. Double-Click on My Computer or Computer located on the desktop
  3. Right-Click on the Garmin or nuvi drive
  4. Click Explore
  5. Double-Click on the Garmin folder
  6. Right-Click in a blank space in this window
  7. Move your mouse over the word New
  8. Select Text Document
  9. Press Enter / Return on your keyboard
  10. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad
  11. Type the unlock code that is listed in the Manage Maps section of your myGarmin account in all upper-case letters with no spaces
  12. Select File
  13. Select Save As
  14. Change the Save As Type to All Files
  15. Type gmapprom.unl in all lower-case letters for the File name
  16. Select Save
  17. Close the Notepad window
  18. Delete the New Text Document file
  19. Disconnect the GPS device from your computer
Creating an unlock code file for Mac:
  1. Open the TextEdit application located in the Applications folder on the Mac HD
  2. Click Format
  3. Select Make Plain Text
  4. Type in the unlock code that you retrieved from your mygarmin account. The unlock code should be in all capital letters and with no dashes.
  5. Click Save As and name the file as gmapprom.unl (Note: Be sure to uncheck the box If no extension is provided, use .txt)
  6. Copy the gmapprom.unl file to the GARMIN folder on your device. (Note: Save the file directly to the Garmin mass-storage device if connected)
If you have a second maps you may also need to unlock it e.g. if the first map is USA and second is EUROPE this may also need to be unlocked
  1. Plug your Garmin device into the USB port
  2. Double-Click on My Computer or Computer located on the desktop
  3. Right-Click on the Garmin or nuvi drive
  4. Click Explore
  5. Double-Click on the Garmin folder
  6. Right-Click in a blank space in this window
  7. Move your mouse over the word New
  8. Select Text Document
  9. Press Enter / Return on your keyboard
  10. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad
  11. Type the European unlock code that is listed in the Manage Maps section of your myGarmin account. This will need to be typed in all upper-case letters with no spaces
  12. Select File
  13. Select Save As
  14. Change the Save As Type to All Files
  15. Type gmapprom1.unl in all lower-case letters for the File name
  16. Select Save
  17. Close the Notepad window
  18. Delete the New Text Document file
  19. Disconnect the GPS device from your computer
After unlocking the maps they may need to be enabled as described below.

Enabling maps on the GPS device:
  1. Touch the wrench icon on the Where to/View map screen
  2. Touch Settings
  3. Touch Map
  4. Touch Map Info
  5. Select the checkbox next to the maps to be enabled on the device

Sep 17, 2010 | Garmin GPS

1 Answer

It is just saying maps are locked


The "No Detailed Maps Found That Support Routing" message may appear on your device for the following reasons:
  • The GPS device is missing it's unlock code
  • The maps on the GPS device have been disabled
To determine the cause of the message, touch the screen until the message "No Detailed Maps Found That Support Routing" disappears.
  • If you see a "Can't Unlock Maps" message following this error, remove any microSD / SD cards in the device and follow the instructions below for Retrieving your unlock codes followed by the instructions for Creating an unlock file
  • If you do not get the Can't Unlock Maps message then skip to the instructions for Enabling maps on the GPS device
To retrieve unlock codes you need to have your satnav registered with garmin. If you haven't already registered it connect the satnav to your computer and go to https://my.garmin.com/mygarmin/customers/myGarminHome.faces and click Register your garmin device. Follow the prompts. You'll be asked to create a username and password. Write them down and keep them safe. You'll need them anytime you need to update your maps or solve problems in the future.

Retrieving your unlock codes:
  1. Log into your myGarmin account
  2. Select Manage Maps
  3. Select Details
  4. The unlock code is located under the Installed Maps.
Creating an unlock code file for PC:
  1. Plug your Garmin device into the USB port
  2. Double-Click on My Computer or Computer located on the desktop
  3. Right-Click on the Garmin or nuvi drive
  4. Click Explore
  5. Double-Click on the Garmin folder
  6. Right-Click in a blank space in this window
  7. Move your mouse over the word New
  8. Select Text Document
  9. Press Enter / Return on your keyboard
  10. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad
  11. Type the unlock code that is listed in the Manage Maps section of your myGarmin account in all upper-case letters with no spaces
  12. Select File
  13. Select Save As
  14. Change the Save As Type to All Files
  15. Type gmapprom.unl in all lower-case letters for the File name
  16. Select Save
  17. Close the Notepad window
  18. Delete the New Text Document file
  19. Disconnect the GPS device from your computer
Creating an unlock code file for Mac:
  1. Open the TextEdit application located in the Applications folder on the Mac HD
  2. Click Format
  3. Select Make Plain Text
  4. Type in the unlock code that you retrieved from your mygarmin account. The unlock code should be in all capital letters and with no dashes.
  5. Click Save As and name the file as gmapprom.unl (Note: Be sure to uncheck the box If no extension is provided, use .txt)
  6. Copy the gmapprom.unl file to the GARMIN folder on your device. (Note: Save the file directly to the Garmin mass-storage device if connected)
If you have a second maps you may also need to unlock it e.g. if the first map is USA and second is EUROPE this may also need to be unlocked
  1. Plug your Garmin device into the USB port
  2. Double-Click on My Computer or Computer located on the desktop
  3. Right-Click on the Garmin or nuvi drive
  4. Click Explore
  5. Double-Click on the Garmin folder
  6. Right-Click in a blank space in this window
  7. Move your mouse over the word New
  8. Select Text Document
  9. Press Enter / Return on your keyboard
  10. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad
  11. Type the European unlock code that is listed in the Manage Maps section of your myGarmin account. This will need to be typed in all upper-case letters with no spaces
  12. Select File
  13. Select Save As
  14. Change the Save As Type to All Files
  15. Type gmapprom1.unl in all lower-case letters for the File name
  16. Select Save
  17. Close the Notepad window
  18. Delete the New Text Document file
  19. Disconnect the GPS device from your computer
Enabling maps on the GPS device:
  1. Touch the wrench icon on the Where to/View map screen
  2. Touch Settings
  3. Touch Map
  4. Touch Map Info
  5. Select the checkbox next to the maps to be enabled on the device

Sep 08, 2010 | Garmin nuvi 205 GPS Receiver

1 Answer

Unit has lost detailed maps that support routing. Whats wrong? Nuvi cannot be used. Will not go beyond problem screen.


The "No Detailed Maps Found That Support Routing" message may appear on your device for the following reasons:
  • The GPS device is missing it's unlock code
  • The maps on the GPS device have been disabled
To determine the cause of the message, touch the screen until the message "No Detailed Maps Found That Support Routing" disappears.
  • If you see a "Can't Unlock Maps" message following this error, remove any microSD / SD cards in the device and follow the instructions below for Retrieving your unlock codes followed by the instructions for Creating an unlock file
  • If you do not get the Can't Unlock Maps message then skip to the instructions for Enabling maps on the GPS device
To retrieve unlock codes you need to have your satnav registered with garmin. If you haven't already registered it connect the satnav to your computer and go to https://my.garmin.com/mygarmin/customers/myGarminHome.faces and click Register your garmin device. Follow the prompts. You'll be asked to create a username and password. Write them down and keep them safe. You'll need them anytime you need to update your maps or solve problems in the future.

Retrieving your unlock codes:
  1. Log into your myGarmin account
  2. Select Manage Maps
  3. Select Details
  4. The unlock code is located under the Installed Maps.
Creating an unlock code file for PC:
  1. Plug your Garmin device into the USB port
  2. Double-Click on My Computer or Computer located on the desktop
  3. Right-Click on the Garmin or nuvi drive
  4. Click Explore
  5. Double-Click on the Garmin folder
  6. Right-Click in a blank space in this window
  7. Move your mouse over the word New
  8. Select Text Document
  9. Press Enter / Return on your keyboard
  10. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad
  11. Type the unlock code that is listed in the Manage Maps section of your myGarmin account in all upper-case letters with no spaces
  12. Select File
  13. Select Save As
  14. Change the Save As Type to All Files
  15. Type gmapprom.unl in all lower-case letters for the File name
  16. Select Save
  17. Close the Notepad window
  18. Delete the New Text Document file
  19. Disconnect the GPS device from your computer
Creating an unlock code file for Mac:
  1. Open the TextEdit application located in the Applications folder on the Mac HD
  2. Click Format
  3. Select Make Plain Text
  4. Type in the unlock code that you retrieved from your mygarmin account. The unlock code should be in all capital letters and with no dashes.
  5. Click Save As and name the file as gmapprom.unl (Note: Be sure to uncheck the box If no extension is provided, use .txt)
  6. Copy the gmapprom.unl file to the GARMIN folder on your device. (Note: Save the file directly to the Garmin mass-storage device if connected)
If you have a second maps you may also need to unlock it e.g. if the first map is USA and second is EUROPE this may also need to be unlocked
  1. Plug your Garmin device into the USB port
  2. Double-Click on My Computer or Computer located on the desktop
  3. Right-Click on the Garmin or nuvi drive
  4. Click Explore
  5. Double-Click on the Garmin folder
  6. Right-Click in a blank space in this window
  7. Move your mouse over the word New
  8. Select Text Document
  9. Press Enter / Return on your keyboard
  10. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad
  11. Type the European unlock code that is listed in the Manage Maps section of your myGarmin account. This will need to be typed in all upper-case letters with no spaces
  12. Select File
  13. Select Save As
  14. Change the Save As Type to All Files
  15. Type gmapprom1.unl in all lower-case letters for the File name
  16. Select Save
  17. Close the Notepad window
  18. Delete the New Text Document file
  19. Disconnect the GPS device from your computer
Enabling maps on the GPS device:
  1. Touch the wrench icon on the Where to/View map screen
  2. Touch Settings
  3. Touch Map
  4. Touch Map Info
  5. Select the checkbox next to the maps to be enabled on the device

Aug 15, 2010 | Garmin nuvi 255W GPS Receiver

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