My BB has an error code: app error 552. what do i do?

Hi,

I have had the "Reload Software: 552" error on 2 BlackBerry Curve 8900s. When it occurred again (last night) this is what I did:

[ WARNING! THIS WORKED FOR ME, BUT I WAS LUCKY & IT MIGHT NOT WORK FOR YOU! ]

1. Reboot your BB: alt-rightShift-del

2. Start a software reload from the Windows desktop, via the BB Desktop Manager.

When the reload started, I would get a screen on my BB showing 2 computers talking to each other. After a few seconds, this would crash into the 552 error.

3. 3-5 seconds into the software reload, CANCEL the desktop.

4. This should freeze the apps on both the desktop and the BB. The BB should still be showing the 2-computers.

If you do anything on the desktop at this point, the BB will crash into the 552 error again.

5. Terminate the desktop app processes via the Windows task manager. There are 4 RIM/BB processes to shut down.

6. At this point, the BB Desktop Manager app should be gone, and the BB should still show the 2-computers.

7. Now, start the BB desktop manager back up again, and intitiate the software reload again ...

A 4thumbs up will be greatly appreciated. Thank you for choosing FixYa!

Try the following steps to reload the software for your blackberry. You will need BB desktop manager (which you download from blackberry.com. Good Luck

1. Verify that the BlackBerry® Desktop Manager and the current BlackBerry Device Software (for your BlackBerry smartphone) is installed on the computer.
2. Remove the battery from the BlackBerry smartphone. Do not re-insert the battery.
3. Open the BlackBerry Desktop Manager on the computer.
4. Connect the BlackBerry smartphone to the computer using a USB cable.
5. On the BlackBerry Desktop Manager main screen, click Application Loader.
6. In the Update Software area of the Application Loader, click Start.
7. Click Options. This allows you to add or remove applications from the BlackBerry smartphone.
8. Select the applications that you want to install.
9. Click Next.
10. Click Next.
11. Click Finish.
12. When the application load process starts, insert the battery into the BlackBerry smartphone.

Reload software: 552 or App Error 552, known issue in Blackberry. To resolve, upgrade to the latest available BlackBerry Device Software version provided by your wireless service provider to resolve this issue.

Complete the following steps:

1. Verify that the BlackBerry® Desktop Manager and the current BlackBerry Device Software (for your BlackBerry smartphone) is installed on the computer.
2. Remove the battery from the BlackBerry smartphone. Do not re-insert the battery.
3. Open the BlackBerry Desktop Manager on the computer.
4. Connect the BlackBerry smartphone to the computer using a USB cable.
5. On the BlackBerry Desktop Manager main screen, click Application Loader.
6. In the Update Software area of the Application Loader, click Start.
7. Click Options. This allows you to add or remove applications from the BlackBerry smartphone.
8. Select the applications that you want to install.
9. Click Next.
10. Click Next.
11. Click Finish.
12. When the application load process starts, insert the battery into the BlackBerry smartphone.
    Hope this helps!

Try this this.

1. Unplug BB from PC.
2. Launch the Application Loader like you were going to install something.
3. While the app loader is attempting to connect to the BB, plug the USB cable into the BB.

There is an issue with your firmware. You will need to do is:
1. Unplug BB from PC.
2. Launch the "Application Loader" like you were going to install something.
3. While the app loader is attempting to connect to the BB, plug the USB cable into the BB.

you need to connect the phone to the computer or laptop that you are using via usb cable and open teh blackberry desktop manager and go to application loader and install the OS you want and it will be up and working great again.

Hi,

When attempting to send messages from the BlackBerry device, the BlackBerry device user receives the following Java error called uncaught exception java.lang.illegal argument exception:

To over come this error you need to complete the following steps:
First, perform a full backup of the BlackBerry device data:

1. Connect the BlackBerry device to the computer using the USB cable.
2. Open BlackBerry Desktop Manager, and then double-click Backup and Restore.
3. Click Backup.
4. Save the backup file.

Run the application loader tool and erase all data on the BlackBerry device:

1. In BlackBerry Desktop Manager, double-click Application Loader.
2. Click Next.
3. On the Device Security Password screen, type the BlackBerry device security password, and then click Next.
4. On the Device Application Selection screen, click Next.
5. On the Completing the Application Loader Wizard screen, click Advanced. The Device Data Preservation screen is displayed.
6. Select the Erase all application data check box, and then click Next.
7. Select Do not automatically back up and restore the device application data during the loading process, and then click Next.
8. Click Finish. The BlackBerry device resets. This might take several minutes.

Hope I helped you.
Thanks for using ' Fixya ' and have a nice day!!

This behavior indicates that no applications are installed on the BlackBerry smartphone.

CAUSE: The Application Loader tool in BlackBerry® Desktop Manager removed existing
applications from the BlackBerry smartphone, but failed to install new applications.
RESOLUTION:-
1) Verify that BlackBerry Device Software is installed on the computer.
2) If the BlackBerry smartphone is connected to a laptop computer using a docking station,disconnect the docking station from the laptop computer and connect the BlackBerry smartphone directly to the laptop computer.
3) If a third-party application uses the same communications port as the BlackBerry Desktop Software, close the third-party application.
4) If you use a USB adapter to connect the BlackBerry smartphone to a serial port, temporarily connect the BlackBerry smartphone to a USB port.
5) In the BlackBerry Desktop Manager, double-click Application Loader.
6) Follow the Application Loader tool prompts to install the BlackBerry Device Software.

Try this:
1. Unplug BB from PC.
2. Launch the Application Loader like you were going to install something.
3. While the app loader is attempting to connect to the BB, plug the USB cable into the BB.

1. Connect your BB to the computer.
2. Run JL_Cmder (JAVA commander, it’s a freeware, google it and download latest one)
3. Choose option 5, wipe the device. This will delete all files - OS and data - from your BB. The BB screen will show JVM Error 507. This means the BB has no files installed.
4. Using Desktop Manager, reinstall your software. When you run the Application Loader, check all the available boxes.
5. When this process completes, restore your most recent backup file if you have taken in the past!
You should be back to normal, with the exception of having 3rd party apps.

let me know if any problem or have any other questions.
thanks.
Regards,
AJoshi