The mini end broke off of my Acomdata cable and I cannot find anywhere that supplies these cables. I desperately need to get the information off of this hd, which was working perfectly until the cable malfunction. Where can I get a replacement cable? Thanks!
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External hard drives contain a power supply to operate a standard hard drive in a case. It usually connects to a USB port. Usb drives get their power from the wire that connects it to the USB port A regular internal hard drive gets it's power from the computer's power supply wiring. The data cable is either a flat ribbon cable or a 6 pin cable that connects directly to the mother board.
You are using the correct connection, the external power supply is powering the drive, so the USB cable is just handling data. I believe the message may be telling you that you will get faster performance using a USB 2.0 connection, it is probably sensing that your computer's USB port is USB 1.1.
Most USB hard drives require an external (or secondary) power cable to power the devices when connected to laptop or netbook computers. In some cases, even older desktop computer models will require a similar cable.
This is due to the specifications for the USB standard as it dictates the amount of voltage that a USB port can deliver. Some USB ports are considered "powered" and are sometimes identified by the USB logo and a small "+" sign to indicate the added voltage.
Note: Not all manufacturers use this logo, so if your computer doesn't have this variation of the logo, it doesn't necessarily mean the USB port is not powered.
This added voltage supplies additional current to power smaller devices, such as portable (or 2.5") USB hard drives. However, in the even that the USB port is not powered, then only the minimum amount of current is supplied. This should be enough to slightly power the drive, but not sustain it, thus causing the clicking noise and there isn't enough current running through to move the arm that reads the data on the hard drive.
Chances are that the USB ports on your Asus Eee are not powered and won't allow your hard drive to run until either a secondary cable is purchased or if you use a powered USB hub instead.
The secondary cable looks a lot like a Y-USB cable with one end that connects to your hard drive and the other end consisting of 2 USB plugs that both connect to existing USB ports on your netbook. Between the 2 USB ports, they can draw enough current to power the hard drive - the downside being that if you only have 1 USB port you cannot utilize the cable or if you have 2, they will both be occupying the ports while the hard drive is in use. These cables can cost about $1-7 depending on brand and can be found online in retailers such as eBay & CompUSA.
The USB powered Hub is a more expensive solution, ranging at about $10-25, but is the higher recommended of the 2 solutions since it will provide its own power supply to the tiny device, will use on 1 of your USB ports and since it's a hub, they usually have anywhere from 3-5 additional USB ports (all powered) for you to use, if needed. Some even include built-in memory card readers and they do not require any additional drivers or software to install and can work on any desktop/laptop/netbook.
I had this same issue. Found it to be a sequencing issue. Plug the USB into the router with the power off to the HDD. Power on the HDD and you should be able to get to it fine. Also make sure you have the latest firmware on the router.
For that make sure usb cable works fine. Try with different usb cable. Also connect usb cable in different usb ports of computer. Right click on my computer then click on proeperty then hardware->device manager. Then click on sign of usb controllers then uniunstall all usb drivers 1 by 1. then restart computer. Then check. If still not recognized then when you power up the computer press F8 key then enter in safe mode. then check. in normal mode again.sometimes harddisk need to start in safe mode . Let me know if you need more assistance. thanks.
1. Try connecting the HD (hard drive) into different USB ports of the computer.
2. Try another computer to see if the HD would be detected.
3. Try another USB cable.
Do you hear a clicking sound on the HD itself while it's turned on? Check the Disk Management of your Vista computer to see if the HD would be detected under the Disk Management. Please follow the steps below:
1. On your Desktop screen, right-click the "Computer" icon > select "Manage".
2. Double-click on "Disk Management"
3. Connect the HD while looking at the Disk Management. If the drive letter appear then, it's your Acomdata HD.
4. Check the status if it's healthy or unallocated disk space. If it appeared to be unallocated, you need to reformat the HD to make it work again.
To reformat it, just right-click on the drive letter that would appear and there's an option to reformat.
NOTE: Formatting a HD would erase all the data saved in it.
I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE. Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason. Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care. This is a real hard drive ! and knocks and bumps can quite literally kill them.
It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear. Known as "The Click Of Death"
If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
Do you connect via USB or firewire? Can you / have you tried another connection method?
Does it sound like the disk is spinning normally, or is it making a heap of clunking noises or not spinning?
The most common problem (assuming it has power, which it obviously does because it has a blue light), is the USB cable. Do you have another that you can try?
Let us know how you go with that and we'll continue...