Hello, I have an ipod nano, and when connect it to my computer itunes pops up on my screen but doesnt seem to recognise my ipod, therefore it doesnt update! Ive tried everything, reinstalled itunes, reset my ipod, forced my ipod into disk mode, stopped and restarted my ipod service, but nothing. all that it does is say "do not disconnect" please help me!!!
Thankyou so much!
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Re: my ipod suddenly wont mount!
The first thing you can try is unplug the Ipod from the computer. Hold down the center button while pressing down on the menu button. You should see an Apple logo appear on the screen. Your Ipod has been reset. Plug it back into ITunes.
If that doesn't work after plugging it in. You may have to restore the software in your IPod from Itunes. Make sure your songs in your IPod are on your hard drive because this will restore all of the settings back to default and empty out the memory of the IPod as well.
This system restore can be done through ITunes or by selecting the system software option from the IPod menu in the computer if you have it installed.
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put your ipod in disk mode by following these steps. press and hold the Menu and Center buttons on the clickwheel. when you see the apple appear, switch your fingers to the center and play/pause buttons. whena check mark appears plug it into you computer and it should detect and mount. add music and have fun.
If your computer is recognising other ipods and not yours there is a possibility of somethin being wrong with your ipod.You can always get it replaced.Or else maybe you should check the USB cable you are using to conect.
Finally try your ipod on another computer.
This oughta help you arrive at a conclusion.
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If you are on a PC the most common reason for iTunes not recognising is because of driver corruption. The easiest way to resolve this is to download the very latest version of it from the Apple site and reinstalling it. If that doesnt work, reset the device by holding down Menu and Select until the Apple logo appears then hold down Select and Play together until the display reads 'OK to Disconnect'. Now connect it to your PC. iTunes should now recognise it and you should click the 'restore' button on the ipod main page of iTunes.
You can try connecting it to another computer and see if it works there. If it does then it is Windows or your computer or the USB port or driver. You could also uninstall iTunes and reinstall it and then check if it connects. If it shows up then, you can select to restore it on the info screen, it will reset it back to factory and wipe it clean.
I have the same ipod and had the same problem - I ignored itunes and the computer and went to "real player" and treated it like an mp3 player and in real player you pick your music you want to burn to a cd but go to "device" column and change the destination from burning to your internal cd burner to the external drive which is the ipod and it downloaded perfect! hope this helps