Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune MAH4000

Machine doesn't seem to want add water to rinse cycle. After wash cycle, it will stop, turn off and unlock door at 1st rinse cycle. Manually turning on the machine again at rinse cycle seems to get the motor running, but it doesn't add water. I've cleaned out the 2 screens and the same problems persist.

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  • Anonymous Aug 16, 2008

    i HAVE THE SAME PROBLEM AND i WAS TOLD TO REPLACE THE SELNOID SUPPKY ($71,00) WILL LET YOU KNOW HOW IT TRUNS OUT

  • Anonymous Mar 13, 2014

    how does the rinse cycle work?? Is it possible to manually add the rinse w/o using the Downy Ball.

  • Anonymous Mar 13, 2014

    Can you manually add rinse to the machine with out using the Downy Ball.

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  • Master
  • 868 Answers

Are you getting cold water to fill ?How is the water pressure?Timer maybe at fault here.

Posted on Jun 09, 2008

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2 Answers

If you get the FL how do you get the door to open??


  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.

Dec 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My machine has recently started not completing a full wash cycle and seems to stop before the rinse and spin completion. It also shows a "nf" in the digital readout. any ideas?? Of course I cannot find...


Look carefully at supply water. sometimes hoses are reversed, dad wants to save money and turns off hot, but water is needed to finish rinse cycle....turn on both taps and test again.

Sep 06, 2010 | Maytag Washing Machines

1 Answer

Mah4000 maytag how to locate remove and clean


if you think your problem is a dirty sump run a good quality appliance cleaner trough it first much easier than stripping down machine give it a go

Nov 04, 2009 | Maytag MAH6700AWW Neptune Front-Load...

2 Answers

My washing machine is Neptune. The front door is locked and water is inside with wet clothes.


If you have a Maytag Neptune MAH3000, MAH4000, MAH5500A or a 2000 stacker then your wax motor might be the issue. See www.neptunehelp.com for info on the faulty door latch wax motor and how to fix it.

If unplugging machine does not allow the door to open then remove the 4 philips screws on the soap dispenser bezel ( under lid) and remove it. There should be a colored plastic cord in there you can pull on to unlock the door, It is an emergency pull cord.

May 17, 2009 | Washing Machines

1 Answer

We have a Maytag Neptune washer Model # MAH4000 AWW it is leaking from the front at the bottom of door. Water pours out like a water fall when it wants to rinse. Any ideas?


TO ELLIESHIRK, I SEE YOU POSTED YOUR PROBLEM ON MAR. 19, 2009. I HAVE A MATAG NEPTUNE FRONT LOADER WASH MACHINE MODEL #MAH55FLBWW. I AM HAVING THE SAME PROBLEM WITH MY MACHINE LEAKING WATER OUT THE FRONT DOOR. MY WASH MACHINE SEAL LOOKS FINE. IF YOU HAVE FOUND A SOLUTION TO YOUR WASH MACHINE LEAK PROBLEM, PLEASE LET ME KNOW, OK. YOU MAY EMAIL ME AT: CJA931@FRONTIERNET.NET , MY WASH MACINE IS NOT VERY OLD EITHER 4-5 YEARS IM GUESSING, IT WAS LEFT WITH THE HOUSE I PURCHASED. THANK-YOU FOR YOUR HELP AND TIME. CONNIE

Mar 18, 2009 | Maytag Neptune MAH7500A Front Load Washer

1 Answer

I HAVE AN OLDER MAYTAG NEPTUNE FRONT LOAD WASHER MOD# MAH3000AWA. I AM HAVING TROUBLE WITH IT, IT WILL NOT DO THE FINAL SPIN CYCLE IT SPINS WHEN IT WASHES, AND RINSE CYCLE, BUT THE FINAL CYCLE IT JUST...


Maytag Neptune defective door latch wax motor update
by: Anonymous

The older Neptunes, such as the 2000 Stackers, MAH3000, MAH4000 and the MAH5500A series had some issues which I am sure Maytag has corrected these issues in the newer machines...

There are thousands who have been burnt by the door latch wax motor failure. What happens is the machine will stop spinning because the door latch will fail to lock. Deep inside it is caused by the mechanism that locks the door. The wax motor will draw too much current and damage the control board by burning a resistor (R11) and a triac (Q6).

However, if Neptune owners know to replace the door latch wax motor they can prevent the control board failure from happening. Please tell everyone you know about this important fact.

The older Neptune’s also have a couple additional issues such as the moldy door boot and the reliability of the motor / motor control board. All three of these issues were involved in the class action lawsuit a couple of years ago. See http://www.neptunewaxmotor.com for more Neptune information.

Feb 22, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Machine keeps tumbling after wash cycle is completed.


Make sure that the replacement R11 is in fact connected to pins 1 & 2 of the Q6 triac. If the copper trace on the backside is open on either leg of the R11 to the Q6 then the wax motor will stay energized and that will cause the tumbling after the wash cycle.

See www.neptunehelpsong.com for a new funny song that explains the Maytag Neptune door latch wax motor issue.

Jan 21, 2009 | Maytag MAH6700AWW Neptune Front-Load...

3 Answers

Maytag washer shutting off on rinse cycle


Hi there,

If the washer is not completing the Rinse cycle there may be problem with:

Lid switch
Motor coupler
Belts
Clutch
Drive motor
Drive pulleys
Transmission
Agitator

Let me know if you need further assistance.


Regards
Ellin

Sep 26, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune rinse cycle doesn't start.


cold water valve screen plugged or bad valve, just check it!

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1 Answer

Shutting off early


Check out http://www.maytagfrontloadsettlement.com. This sounds like the same problem many other Maytag customers have encountered (including me).

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