Machine doesn't seem to want add water to rinse cycle. After wash cycle, it will stop, turn off and unlock door at 1st rinse cycle. Manually turning on the machine again at rinse cycle seems to get the motor running, but it doesn't add water. I've cleaned out the 2 screens and the same problems persist.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Neptune washing machine displays error codes, also called "help codes,"
to identify specific problems with your washer. Once you close your
Maytag Neptune's door, the machine locks the door, goes through the
selected wash cycles and unlocks the door when the laundry is finished.
Error codes appear when there are problems with the door, the inflow and
drainage of water and the motor.
Your Maytag Neptune washer displays the "do" help code when the washing machine
is trying to start a cycle, but the door is open or not locked
properly. If this message is displayed, close the door securely and
restart the washing cycle.
The "FL" code indicates that the washing machine was unable to
lock the door after you closed it. Open and close the door tightly, then
restart the washing cycle.
The "Sd" code indicates that you have added too much detergent to
the washing machine and your laundry has too many suds. The machine
will stop displaying this code if it has successfully run the suds
recovery cycle, which removes the excess suds from the wash load. If the
code remains, reduce the amount of detergent in the load. Use less
detergent for similar loads of laundry in the future.
The "PF" code indicates that a power failure has occurred.
Restart the wash cycle. If the code still appears, check that the
washing machine is still plugged in to the electrical outlet.
The "nd" code indicates that your Maytag Neptune is not draining
as it should. Check that the drain hose isn't kinked and that the stand
pipe isn't clogged. If you find either of these problems, fix them
before restarting the washing cycle.
The "LO" code appears when the washing machine has finished the
selected wash cycle, but cannot unlock the door. Verify that the door is
closed properly, push the "Off" button, and wait two minutes. The door
should unlock and the error code will disappear. If the error code
remains, unplug the washing machine, wait two minutes and plug it back
into the electrical outlet.
The "Lr" code indicates that the washing machine's motor is not
running as it should. Have your Maytag Neptune washing machine serviced
by a certified Maytag repair professional.
If you have a Maytag Neptune MAH3000, MAH4000, MAH5500A or a 2000 stacker then your wax motor might be the issue. See www.neptunehelp.com for info on the faulty door latch wax motor and how to fix it.
If unplugging machine does not allow the door to open then remove the 4 philips screws on the soap dispenser bezel ( under lid) and remove it. There should be a colored plastic cord in there you can pull on to unlock the door, It is an emergency pull cord.
TO ELLIESHIRK, I SEE YOU POSTED YOUR PROBLEM ON MAR. 19, 2009. I HAVE A MATAG NEPTUNE FRONT LOADER WASH MACHINE MODEL #MAH55FLBWW. I AM HAVING THE SAME PROBLEM WITH MY MACHINE LEAKING WATER OUT THE FRONT DOOR. MY WASH MACHINE SEAL LOOKS FINE. IF YOU HAVE FOUND A SOLUTION TO YOUR WASH MACHINE LEAK PROBLEM, PLEASE LET ME KNOW, OK. YOU MAY EMAIL ME AT: CJA931@FRONTIERNET.NET , MY WASH MACINE IS NOT VERY OLD EITHER 4-5 YEARS IM GUESSING, IT WAS LEFT WITH THE HOUSE I PURCHASED. THANK-YOU FOR YOUR HELP AND TIME. CONNIE
Maytag Neptune defective door latch wax motor update by: Anonymous
The older Neptunes, such as the 2000 Stackers, MAH3000, MAH4000 and the MAH5500A series had some issues which I am sure Maytag has corrected these issues in the newer machines...
There are thousands who have been burnt by the door latch wax motor failure. What happens is the machine will stop spinning because the door latch will fail to lock. Deep inside it is caused by the mechanism that locks the door. The wax motor will draw too much current and damage the control board by burning a resistor (R11) and a triac (Q6).
However, if Neptune owners know to replace the door latch wax motor they can prevent the control board failure from happening. Please tell everyone you know about this important fact.
The older Neptune’s also have a couple additional issues such as the moldy door boot and the reliability of the motor / motor control board. All three of these issues were involved in the class action lawsuit a couple of years ago. See http://www.neptunewaxmotor.com for more Neptune information.
Make sure that the replacement R11 is in fact connected to pins 1 & 2 of the Q6 triac. If the copper trace on the backside is open on either leg of the R11 to the Q6 then the wax motor will stay energized and that will cause the tumbling after the wash cycle.