The walls of my 2 1/2 year old fridge are beginning to crack. This must be a defect in material. I called Whirlpool and was told that I would have to pay to have someone look at it. My last fridge was Whirlpool and never had one problem in 21 years. This one already has had a broken ice maker and the temp is not consistent. Don't I have any recourse here? What happens when the cracks get bigger?
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Re: Whirlpool fridge walls cracking inside
IF THE WALLS ARE CRACKING FROM POOR MANUFACTURING THAN YOU SHOULD RAISE HELL!!!How many times are consumers paying the repairs for poor quality ???Unless you have caused the cracks ,I do believe Whirlpool would see this was taken care of the honest way.WHAT WAS ONE OF MAYTAG'S UNIQUE QUALITYS THAT STOOD MILES ABOVE THE REST?????? answer: QUALITY CONTROL
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If your machine is only 2 months old and wasn't used when you bought it call the number on the label that has the model and serial number on it that is located either inside the refridgerator on the upper wall somewhere or somewhere on the frame. Being that whirlpool now owns Maytag, which encompasses Amana, you have a one year manufacturer warranty where parts and labor are both covered free of cost.
There is usually a water cut off , behind the refrig , mounted on the wall , or , a cut off under the sink , connected to the cold water line ( with a small cut off valve ) .
The hissing noise , is usually associated with a hole or cracked water line . You can also try removing the ware filter , to see if the noise stops .
Would need more info , to have an idea where the water line is defective .
It is probably the buildup of ice around the condensor (located behind white panel in freezer). I chekcked mine and the ice had pushed the panel oajar and the condensor unit was out of place too. All due to the excess buildup of ice. I removed the ice tonight.. will tell you if this fixes noise problem. Also our fridge was not cooling ..freezer ok.. hope this fixes this problem too- otherwise i'll test the fan (located behind panel in freezer compartment.
If it is a Kitchenaid brand, the liner is covered under full factory warranty for up to 5 years. (See your warranty guide page). I am the Svc Mgr of an Authorized service center and relayed to one of my customers this morning, that if they took photos after the repair was made and call customer service, they will tell you where to send them. If...and they will agree the repair is un-sightly, you get an exchange. I am not sure it will work with the Whirlpool brand even though they are in the same family ** all made by same company, Kitchenaid cost more and comes with a longer warranty.... hope this helps. Florida
I have the same problem on my 3 year old Kenmore Refrigerator. I cleaned out the refrigerator and noticed the cracks. I don't know how long they've been there. I called the service guy out and he said it's a known problem. He said the plastic wasn't poured right into the mold. He told the only solution is a silicon type caulking or a patch. The patch involved cutting pieces of liner from a sheet and basically glueing them over the cracks. BOTH SOLUTIONS are unacceptable. I am beginning the process of complaining (lot of good it will do). If this is a known defect, SEARS should stand by their product and make it good.