Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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Whirlpool fridge walls cracking inside

The walls of my 2 1/2 year old fridge are beginning to crack. This must be a defect in material. I called Whirlpool and was told that I would have to pay to have someone look at it. My last fridge was Whirlpool and never had one problem in 21 years. This one already has had a broken ice maker and the temp is not consistent. Don't I have any recourse here? What happens when the cracks get bigger?

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  • ilandrythm Jul 12, 2008

    I have a Whirlpool side by side refrigerator door dispensing system. I realized about 4 months after we purchased the fridge what a bad choice we had made. The workmanship is terrible, constantly having to replace drawers, shelves, and now the interior is starting to show cracks. I contacted Whirlpool and the representative stated that it must be the way I handle my fridge...too much weight in drawers and on shelves that are causing the problem.

  • ruanob24 Jan 13, 2009

    My Whirlpool refrigerator is about 10 years old and has developed cracks on the inside wall. How do I repair this so the cracks will not widen?

  • donnaj13 Feb 13, 2009

    I have the same problem with my Whirlpool Side-by-Side. First the compressor went out then once it was repaired the left interior wall cracked bad with several large long cracks. I have the extended warranty purchased from Best Buy but can't get anyone to come out and take care of the problem. I am NOT a Satisfied Whirlpool or Best Buy customer. Never will I buy another.

  • Anonymous Mar 07, 2009

    My refrigerator is also from Whirlpool and it is almost 5 years. Since the begining I have hated it. (My husband bought it). We have had the ice maker replaced, the door handle had to be replaced last year and a month ago a stress crack showed up on the side wall of the freezer. Now the ice maker is not making adequate amount of ice and decided to test a theory and turn off the freezer and re-set it and sure enough the water lines to the icemaker are freezing, hence the reason we get no ice. I am fed up with it too. My refrigerator is covered under the home warranty we bought years ago, now I am about to see if this too was a waste of my hard earned money.

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IF THE WALLS ARE CRACKING FROM POOR MANUFACTURING THAN YOU SHOULD RAISE HELL!!!How many times are consumers paying the repairs for poor quality ???Unless you have caused the cracks ,I do believe Whirlpool would see this was taken care of the honest way.WHAT WAS ONE OF MAYTAG'S UNIQUE QUALITYS THAT STOOD MILES ABOVE THE REST??????
answer: QUALITY CONTROL

Posted on Jun 09, 2008

  • jimndot20 Sep 19, 2011

    I also have a side by side whirlpool gold fridge purchased from Lowes retail store paid 1,480,00 dollars for it it is 4 years old just noticed large cracks on inside right side of fridge called whirlpool got the run around some lame guy said sorry nothing we can do for you when are people going to stand up for your rights and fight for your buc, they haven't heard the last of me I will put this on the back of my truck with a nice sign on it for thousands to see if anyone else has had this problem email me at jimndot20@charter.net let's talk. Never will buy any whirlpool items ever ever again buyer beware........................................ I also hold Lowes retail stores responsible for this they should research and stand behind what they sell they are no better than whirlpool.

  • paula_des313
    paula_des313 Apr 17, 2013

    i have a tech coming out this am as we have had the same issues with this. Walls cracking and shelves breaking . We can not cause the cracking! I also have a GE fridge which is over 10 years old with same shelves we use it as a beer fridge and not one shelf cracked. Not happy at all....have extended warrenty so they should replace it but bet i get the run around.....

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