Question about Xerox Office Equipment & Supplies
We have a copier Xerox XC 1020 that is not copying.. It continues to run . The paper carriage light is green but we have paper in it. We have turned the machine off .. tried several things but it wont print when you push the print button. This is a home copier . It has been a very good machine. We have new toner and a drum for it so we would like to use it if possible. Called Xerox and they do not serve it since it is about 9 years old. Hate adding this machine to a landfill...if you know what I mean!!
That sounds like your toner is empty. Sometimes that cartridge runs out or low on ink and just doesn't display.
What is happening is the density sensor is looking for a nice black patch and the patch it is looking for is gray or almost blank and it stays in a constant cycle of trying to make that ink patch dark enough to produce a copy,
I would try a new toner.
Posted on Jun 09, 2008
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Posted on Jan 02, 2017
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