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Cannon MP830 Printer cartridge jam

Ink tank not fully in place and cartridge tank holder jamed and willnot move left to correct the problem. Just makes grinding noise and no movement

Error Code 5100,,,how do I fix this?

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  • seperkins 39 Jun 09, 2008

    Called Cannon tech support and fixed the problem..should have done that in the first place......

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There is ahook that sits on the leftside and a spring it sits on to give it some lleadway check to see that it doesnt break, there is also a section of the carriage it slip thru i also try to get it re attached.

Posted on Jun 09, 2008

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2 Answers

I need an immediate solution my printer is telling me error code 5100


If it is a user fixable problem, it will either be a paper jam or the ink cartridges are not seated correctly. For instructions to clear each error go to
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp830#ServiceAndSupport

Sep 22, 2010 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

My large black ink cartridge with not print correctly on my Canon Pixma MP830. All the other colors work fine. I've done numerous cleaning and deep cleaning. Then replaced the cartridge and it still prints...


Are your black ink cartridges genuine Canon ones?
Are the contacts clean when you remove the cartridge?
If not blow off with compressed air and a clean brush, if necessary.

Canon.com's site covers the verification that the cartridges are installed correctly below:


Issue: Black ink does not print
Solution: Confirm that the recommended ink tanks are installed properly MP800R / MP830


Replacing an ink tank When replacing the ink tanks, confirm that the new ink tanks are installed properly. If the ink tanks are not locked into place, paper may not be fed properly, or ink may not be supplied to the print head. Recommended Ink Tanks:
mp500_supported_inks.jpg
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp500_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note:
    When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.


  3. Open the inner cover.

  4. Press on the tab to release the ink tank, then remove it from its slot. If you are replacing multiple ink tanks, make sure to replace one by one.

    05sj00142_01_en.gif

  5. Check the ink tank. If the orange tape is as shown in Figure <1>, it is properly removed. If the tape is not removed (as in figure <2>, pleease remove the extra tape).

    03rq01807_01en.jpg

  6. Insert the ink tanks into the print head.

    Note:
    Press the mark "PUSH" on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  7. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.

    Note:
    Ink Tank Lamp
    You can check the status of each ink tank according to the way its lamp flashes.

    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.

  8. Close the inner cover and the scanning unit (printer cover).

    Note:

    1. When closing the scanning unit (printer cover), be careful not to jam your finger.

    2. When starting printing next time, the print head cleaning launches automatically.
---

Jul 27, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Where do i change the ink on my canon mp830 pixma?


Hello paulphipps1,

That printer the ink is housed underneath the top portion of the printer. To open the top, reach down under the buttons or display area,, and left up, a blue plastic piece will slide out and lock the top into place. Once that up, look inside and the ink cartridges will eventually slide over to the left side of the printer. Look left towards the silver bar and you'll see two plastic holders for the ink. Take the ink cartridge out, by pushing down on the top edge of the cartridge, then out. To replace them, remember to remove the protective seal on the ink cartridge and put the ink cartridge in by holding the ink cartridge at an angle that has the copper control slip pointing upwards. Make sure you put it in below the top ridge of the plastic holders. Then once you slip the cartridge into the holder at the upwards angle, pull up again on the cartridge to snap it into place. That's it your cartridges are reset with new ink.

Good Luck
and don't forget to leave a rating based on my solution.

Mark

Apr 04, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Cannon MP830 Printer cartridge jam


So you cant get the ink tanks in place properly?

Have you tried this method to ensure they're properly seated? Is the printer on or off when you try to seat the tanks?

Refer to the following steps to verify the ink tanks are seated correctly:
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp800_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

  3. Open the inner cover.

    CAUTION:
    a. Do not try to manually move or stop the Print Head Holder.
    b. Do not touch any metal parts.


  4. Press down on the ink tank until a click is heard, thereby making sure the ink tank is seated properly.

    05sj00141_08_en.gif

    Note:
    Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.



  5. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    Note:
    Ink Tank Lamp
    You can check the status of each ink tank according to the way its lamp flashes.
    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.
  6. Close the inner cover and the scanning unit (printer cover).

    Note:
    1. When closing the scanning unit (printer cover), be careful not to jam your finger.
    2. When starting printing next time, the print head cleaning launches automatically.

Apr 04, 2009 | Printers & Copiers

1 Answer

Cannon mp830


Hi try to remove ink cartridge and put it back , push down the cartridge to engage will the micro chip.

Mar 09, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

I have a cannon mp830 wont print


Solution: Insert one of each color ink tank MP830

New Page 1 More Than One of the Same Ink Tank is Installed When installing or replacing an ink tank, only one of the following ink tanks should be installed. If the ink tank is not installed correctly, an error message will display. mp500_inktankorder.gif
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp800_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Press on the tab to release the ink tank, then remove it from its slot. If you are replacing multiple ink tanks, make sure to replace one by one.

    05sj00142_01_en.gif

  5. Insert the ink tanks into the print head. Note: Press the mark "PUSH" on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  6. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.

    <8> The ink tanks are not installed properly.

    Note: Ink Tank LampYou can check the status of each ink tank according to the way its lamp flashes.
    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.

  7. Close the inner cover and the scanning unit (printer cover). Note:

    mp500_innercover_closed.gif
    • When closing the scanning unit (printer cover), be careful not to jam your finger.
    • When starting printing next time, the print head cleaning launches automatically.

Jan 18, 2008 | Canon IMAGERUNNER 6570 Copier

1 Answer

Ink tank lamp lights not coming on when ink cartridges installed


Remove tape from the ink tank - MP800R / MP830 / MP530

Check ink tank vent hole The ink tank requires air to flow through it so ink can move from the reservoir to the print heads. It is necessary to adjust air pressure outside and inside the tank so that ink flows properly. If ink does not come out, check to make sure that the protective film has been correctly removed.
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp800_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

  3. Open the inner cover.

    Caution:
    a. Do not try to manually move or stop the Print Head Holder.
    b. Do not touch any metal parts.


  4. Press on the tab to release the ink tank (1), then remove it from its slot (2).

    Caution:
    a. Do not remove the print head from the machine.
    b. If several ink tanks need replacing, remove and replace each one individually.


  5. Check the ink tank. If the orange tape is as shown in Figure (1), it is properly removed.

    03rq01807_01en.jpg

  6. If the orange tape is as shown in Figure (2), remove the remaining tape to the level shown in Figure (1).

  7. Insert the ink tank diagonally into the print head.

  8. Press it in firmly until it locks into place.

    05sj00141_08_en.gif

    Note:
    Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.



  9. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    Note:
    Ink Tank Lamp
    You can check the status of each ink tank according to the way its lamp flashes.
    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.
  10. Close the inner cover and the scanning unit (printer cover).

    Note:
    1. When closing the scanning unit (printer cover), be careful not to jam your finger.
    2. When starting printing next time, the print head cleaning launches automatically.

Dec 26, 2007 | Canon PIXMA MP530 All-In-One InkJet...

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