Question about GE GSS20IEP Side by Side Refrigerator

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Freezer not working - GSS20IGPA WW

Hi,

This past weekend I noticed that the Ice Maker was not making ice. I read somewhere that if you don't have a lot of things in the freezer, it may not maintain the temperature as well. I put two containers if water in there last night and this morning they are only cool (the water did not even begin to freeze.). The refridgerator is working fine. Please let me know if there is anything I can do to resolve / diagnose this issue. It would be quite hard to get to the back of the unit because it is flush in a corner against the kitchen counter. Please let me know. Thank you!


Sincerely, Kevin.

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  • Anonymous Sep 03, 2008

    both refrigerator and freezer works but freezer wont make ice

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All cooling starts in the freezer section where the evaporator is. Too much stuff in the freezer can inhibit the necessary airflow around the evaporator and cause it to freeze. Usually, the next defrost cycle will thaw it, but it can keep the cool from coming out. There are so many things that can cause the lack of cooling, but most often, it is NOT the compressor. e.g. - if there's water pooling on the inside at the bottom, you have a bad door seal. If no real cool ever happens and you don't hear the hum of the compressor often, you defrost timer is bad.

Posted on Jun 09, 2008

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Ice maker has water but no ice


HI.TERRY.freezer has to work at its optimum.for the ice maker to work. i would try to defrost the freezer completely first and try.good luck.Ali

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NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
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Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
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Also this might be a common Defrost problem, Ice
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Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
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NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking or no water at icemaker or door either one, then the valve at the rear bottom of ref needs replacing
First I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also if it is getting drinking water to the door but not to the icemaker (or vice versa) Then you need to replace
the water valve at the bottom rear of the fridge. It is a double valve and one side is not working
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
Thanks for using fixya
Leo Ponder
imufo2
PLEASE GIVE A TESTIMONIAL AND VOTE FOUR THUMBS UP IF THIS WAS HELPFUL

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