Question about HP Photosmart C6180 All-In-One InkJet Printer

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Wireless faxing Hello, We have just recently gone wireless with our computer and printer. I am now needing to fax from my C6180 all in one and it isn't working. Can you help please?

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There's no such thing as wireless faxing, you need to connect the phone cable/line at the back of the printer where there is a slot there that says "line1" . faxes uses analog phone lines so you have to had a phone line. on dsl it may or may not work coz as ive said faxes uses analog lines which has low frequency while dsl has high frequency

Posted on Jun 11, 2008

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1 Answer

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Follow the steps one by one

1. Press the Setup button - Press OK
2. Scroll to Tools - Press OK
3. Press OK on Run Fax Test
4. It will list you possible causes why you are not able to send/receive fax

If you cannot solve the issue with the Fax Report, you can do a semi-full reset on printer
( do not do the semifull reset on printer if connected to wireless, If you do so, the printer will loose wireless connectivity to router and you will have to setup the printer on router again )

Disconnect the power cord from back of printer ( when printer is powered on )
Hold the # and 6 button and while holding connect the cord back

This reset will Erase fax logs, wireless connectivity any other memory stored in printer

Follow the instructions on printer screen to re-align the printer and cartridges

Try to send/receive fax and it should work.




* Please rate this solution with Thumbs up and comment to help us improvise in providing better support

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1 Answer

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