Question about HP Officejet J5780 All-In-One InkJet Printer
For some reason the installation will not complete properly. I can install the printer software, but only if I do not follow the instructions which specifically say if the PC gives "New Hardware Detected" you are to click the cancel button It says you should only use the HP install detection. Restart and try the install again. I have done this many times with the same result, "New Hardware Detected" comes up and the HP install does not detect it. So if I use the Windows hardware detection I can install printer software but thats all that works. No Scanning/Imaging software is installed. I have used both the CD and the downloaded version of the software, with both results being different types of failure. CD begins but gets to the point where it says add a device or install more software. Adding a device tries to detect new printer but doesn't then goes away, Install more software inspect the system then gives choices of uninstall or Add a Device which if you try it this way fails also. I have tried to use the HP All-in-One Check to analyze whether up to date software is installed so it would detect what is missing and install it but it analyzes forever saying analyzing this will take a few seconds. I have chatted with the "geniuses" at HP support with no help at all. Maybe someone here can help with some
Thank you to anyone who can help
HP All-in-One Check -->
Hi this is due to improper Software Installation stapes below
Posted on Jun 10, 2008
Install another printer device like 5280, 6280 or 7280, thats printers have a software for Windows 2000, before complete installation, execute again cd and choose option add device
select printer j5280 and continue, now in Solution Center you have two printers installed, but works
Posted on Jul 28, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 23, 2011 | HP Officejet J5780 All-In-One InkJet...
Dec 23, 2010 | HP C4795 AllInOne InkJet Printer
If the installation screen does not appear:
In Windows 2000, double-click My Computer from your desktop.
Dec 06, 2010 | Dell 962 Photo All-In-One InkJet Printer
Mar 06, 2010 | IBM ThinkPad 760E (9546U4A) PC Notebook
Jan 23, 2010 | HP Officejet J5780 All-In-One InkJet...
Oct 05, 2008 | HP Officejet 5610 All-In-One InkJet...
Aug 09, 2008 | Dell 946 All-In-One InkJet Printer
Mar 12, 2008 | Canon PIXMA MP160 All-In-One Printer
Feb 15, 2008 | HP Officejet J5780 All-In-One InkJet...
Sep 12, 2005 | Epson PhotoPC 3000Z Digital Camera
510 people viewed this question
Usually answered in minutes!