Question about HP Officejet J5780 All-In-One InkJet Printer

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J5780 Installation Problem on Windows 2000 PC

For some reason the installation will not complete properly. I can install the printer software, but only if I do not follow the instructions which specifically say if the PC gives "New Hardware Detected" you are to click the cancel button It says you should only use the HP install detection. Restart and try the install again. I have done this many times with the same result, "New Hardware Detected" comes up and the HP install does not detect it. So if I use the Windows hardware detection I can install printer software but thats all that works. No Scanning/Imaging software is installed. I have used both the CD and the downloaded version of the software, with both results being different types of failure. CD begins but gets to the point where it says add a device or install more software. Adding a device tries to detect new printer but doesn't then goes away, Install more software inspect the system then gives choices of uninstall or Add a Device which if you try it this way fails also. I have tried to use the HP All-in-One Check to analyze whether up to date software is installed so it would detect what is missing and install it but it analyzes forever saying analyzing this will take a few seconds. I have chatted with the "geniuses" at HP support with no help at all. Maybe someone here can help with some

Thank you to anyone who can help
HP All-in-One Check -->

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Hi this is due to improper Software Installation stapes below

  • Un install all printer driver & software u install
  • disconnect printer from computer
  • restart u r computer
  • insert Software cd in to cd rom
  • install software ,follow instruction & fill up Information.
  • when notify you to please connect printer thorgh USB please connected Usb cable to your Printer.
  • printer shuld be ditected then follow instruction
  • complite Installation & cheak it out..
If this information is useful for u please rate me....

Posted on Jun 10, 2008

  • Techpoint
    Techpoint Jun 22, 2008

    Hi,

    friend u r not Rate me for this solution for long time .if u resolve problem please Rate me......

×

Install another printer device like 5280, 6280 or 7280, thats printers have a software for Windows 2000, before complete installation, execute again cd and choose option add device
select printer j5280 and continue, now in Solution Center you have two printers installed, but works

Posted on Jul 28, 2008

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How do i connect my hp officejet j5780 to my pc again?


Welcome to FixYa!

Disconnect your printer from your computer.
Uninstall the driver and software of the printer.
Download and install a fresh copy of it's FULL SOFTWARE AND DRIVER.

1. Download here http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3301296&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20%BB
2. Select your Operating System and click NEXT.
3. Click on Drivers.
4. Follow the instructions in the installation process.

Rates and comments are appreciated.
Keep me posted and thank you for using FixYa.
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Hi have a hp officejet J5780 & laptop got a virus & got it sorted, but lost the printer from laptop & can't find installation software - how can i install printer again


Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken .You can search for the drivers using the link below for the drivers;

http://www8.hp.com/sg/en/support.html



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I need an installer for my HP deskjet d2360 printer, please thank you


Free download and instructions for installing the HP Deskjet D2360 Colour InkJet Printer Driver for Windows Vista 64-bit, Windows Vista, Windows 2000, Windows XP, Windows XP 64-bit, Windows 7, Windows 7 64-bit. For those who have lost the installation CD. http://www.siliconguide.com/drivers/device/454/
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Hewlett Packard offers the printer's drivers and installation software for download on the company's website. If you are installing the printer on a computer using a newer operating system such as Windows 7, downloading the printer's software is the recommended method for installing the printer

1. >>>Turn on the Deskjet D2360 and the computer. Make sure the USB cord is not plugged into the printer.



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Click on the link below to download the Printer Drivers and later install them.
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After you download the file, run the file to start installation and complete the installation.
Disconnect the Printer cable before the installation starts and connect it when asked to.
If for any reasons, it does not recognize the printer connected, complete the installation by clicking on the option ( I will connect the printer later ) and complete the installation.
Then Click on the Diagnostic download option below to run the diagnostic tool to diagnose the issue.

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My Suggestion would be to completely uninstall the software and reinstall it using the Download Drivers option above in this solution.


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It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
  • Disconnect and then reconnect the printer power cable.
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  • If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
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