a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Move your Document files to the other drive if you have more than one drive on you system or get external drive and move your important documents to this drive. Get a bootable OS CD and put it in your CD/DVD-ROM drive, reboot the system. The system will try boot from the CD confirm the press any key to boot from the CD by pressing any key at this point. If you did not get the message on time before it disappears, repeat the reboot process again. Once the system boots from the CD, follow the on screen step-by-step guide.
Did you change the '1st boot' drive to the optical drive?
If you haven't, you need to enter the BIOS setup and change from C: to whatever your optical drive is named and then change it back once the operating system is installed on the C: drive.
try booting to DOS screen only by inserting a boot-able floppy disc (I use Win ME disc at this point although my system is also Win XP). Then select "boot with CD-ROM driver". It will detect your CDROM drive and assign a letter. Now insert the CD and boot from there. I have done this sequence many times with no problems.
When the system starts, hold the F10 key and go into BIOS and set CD Rom as 1st Boot device (in Boot Order).
Because most Compaq's would put the BIOS in a hidden NON-DOS partition on the hard drive, you may have to get an OEM recovery disk for that model. Because there is no BIOS to go to, the machine doesn't know it has a CD, HD or Floppy to go to. A boot floppy/CD is no help.
With another desktop and IDE to Laptop HD connector, FDISK (make active partition and hidden partition [5mb]), Format both, copy the cabs from WinME CD to c:\windows\options.
Find the COMPAQ OEM CD for that model.
Since there was no exact model number Click here
Please indicate whether this is helpful or not.