Question about LG LFC25760 French Door Refrigerator

10 Answers

Refrigerator Lights Stayed on, Melted Plastic and Stopped Cooling

We've had this LG LFC25760SW refrigerator for a little over a year. We came downstairs the other morning to find that the two light bulbs had been on all night. The plastic piece that displays the fridge and freezer temperature was hanging by wires b/c the heat from the light bulbs melted the plastic. The entire refrigerator was warm. I took out the light bulbs and the refrigerator began to cool down to normal temperature.

The doors were not left open. If they had been a) the refrigerator would have beeped as always, and b) even we didn't hear a beep, the lights turn off after a few minutes of the door being left open.

Anybody experience this? Is this a total defect? Fixable?

Luckily we have an extended warranty and somebody is coming to the house to look at it. Any insight so I have a knowledge base with the repairman?


Posted by on

  • 35 more comments 
  • geh1947 Jun 17, 2008

    We've had this LG LFC25760SW refrigerator for a little over a year. When the refrigerator was opened the this morning, the control panel and light were hanging down and the light cover was completely melted. The entire refrigerator was warm. The light bulbs were disconnected and the refrigerator has cooled down. Evidently the lights were on all night, resulting in food loss and numerous calls to the repairman. This doesn't seem to be an isolated problem - there should be a recall as this is a very dangerous situation.

  • sksane Jun 27, 2008

    We are having the same problem with this model. It has happened twice now. The first time we smelled something burning and caught it early. The plastic was just a little warped. We thought the doors may not have closed properly (even though we had not heard the beeping) this happens frequently (another defect?) Tonight we came home after several hours and smelled the burning plasic. The lighting unit is now hanging down and some of the plastic containers on the top shelf had begun to melt! We are worried about a fire hazard. I have read several posts on another site from people with the same problem who are having NO luck from customer service. So...are you telling us that they are now aware of the problem and when I call them in the morning they will acknowledge it and repair it for us? Thanks

  • LindaFe Jul 08, 2008

    I have just had EXACTLY the same problem with the bulbs too hot to touch and the plastic melted and hanging down (LG LFC25760) The On/Off switch on the door would not turn the bulbs off, when I pressed it so I had already figured that was the problem - confirmed by comments here. I had to flip the circuit to the Frig to cool the bulbs enough to unscrew them. The area around the bulbs is already turning brown so I'm sure a fire would not have been far behind if I hadn't upon waking this morning. I'm glad to know about LG's one time fix to the solution and will make that call first, with my fingers crossed.
    Definitely a fir hazzard.

  • bgordone Jul 09, 2008

    I had the same problem this morning. The control unit melted and seperated from the interior of the refridg. The hot control unit landed on the egg container box and melted that box as well. The interior was so hot the butter melted into a pool of liquid. Our unit is less than 2 years old, 10 months over the 1 year warranty. On our initial call to LG we were told, it is out of warranty, we must pay for repairs, which at this point appear to be about $500. The parts need to be ordered which will take over a week.

    This is clearly a design defect. I am very disappointed that a $1600 appliance with a known problem was not recalled or at a minimum owners should have been notified of the potential problem, remove the lightbulbs that came with the unit and use very small wattage light bulbs.

  • Annoyed-w-LG Jul 10, 2008

    Yes! We too have the same problem w/bulbs staying on and melting our digital control panel. Our LG French Door Frig was bought at home depot, a year and eight months ago, so was technically out of warranty. We had a service guy come out but told us that it would be much cheaper to repair it by others if not under warranty. So I ordered the control panel parts directly from LG for about $45. But then i discovered this blog. And recalled LG service and petitioned for an extended warranty as "solution" suggested on this website - they have verbally agreed to extend my warranty but I have to fax in my sales receipts, and call again to ask for warranty, then reschedule a repairman, which will likely take another 3-5 days. I hope we have saved the $500 cost. It is a lot of hassle for a new appliance that should be working great. Our old GE frigerator has worked continuously for 15 years w/o as single incident, and still humming along in our basement. I hope this is the only hassle we have from this frig. It is a nice looking unit and functional. BTW I also tried to cancel my parts order from LG within 1hour of ordering but they could not cancel since it was already sent to shipping department, so now i must return the parts after i receive them. thanks for posting "solution" - I hope LG follows through.

  • bfitler Jul 15, 2008

    We also had the same problem described at least 5 times in this thread: the light unit melted the screw housings and now hangs by its wire into the LG LFC25760ST refrigerator, purchased Dec 2006. We definitely agree that this was a potential fire hazard and that the refrigerator should be recalled. LG cust service is willing to repair and offer extended warranty when we called - but not without the sales receipt...

  • HelpNeedAFix Jul 15, 2008

    Well, I'm the original poster and I'm back. Fridge still not fixed. Have warranty through HD and the subcontractor says part is on order and they don't know when it will be in. Is this BS? They ordered it 4 weeks ago!

  • wainswo1 Jul 20, 2008

    My wife experience the same exact problem today. We will call on the extended warranty on Monday. The battle begins.

  • Anonymous Jul 29, 2008

    I have the same problem i just noticed a plastic burning smell coming from my refridgerator, i opened it to find everything warm inside and my controls hanging from wires in the top of my fridge. the lights did not go off at all. what do i do now?

  • Anonymous Jul 31, 2008

    This also just happened to us. Lucky I went downstairs to get some Milk and noticed the problem. I am pretty convinced it would have caught fire if I did not catch it in time. I am in discussions with LG to get an extended warranty to fix this problem but my faith in them has diminished to nothing. I am ready to go buy another refrigerator. Our last one (GE) lasted over 20 years without a single issue. I also had an issue with the ice maker overflowing but resolved that with a bend of the metal arm. I hope enough people pipe in to get this fire risk issue resolved.

  • rvsalas Aug 03, 2008

    It's hard to believe that so many people are having this problem within such a small timeframe! Our refigerator is 18 months old and yesterday we had this exact problem. I, too, noticed a burning plastic smell and that the control panel thing was sagging. That's when I noticed the plastic was stretching, like pizza cheese. I unscrewed it slightly and was able to remove the control panel by simply pulling the screws past the stretched screw holes. Jiggling the unit or the wire did "something" and the lights started shutting off when I pushed both door switches. But the plastic was *hot* and the bulbs and metal housing was absolutely searing to the touch. Everything in the fridge was warm, but the stuff on the top shelf was approaching hot.

    Thank you to the various posters here about the warranty extension info. I definitely won't want to live with my improvised fix to reattach the control panel, on a top-end fridge (HA!) But, it worked. I used #10 x 1 1/2" sheet metal screws and a #10 7/8" diameter fender washer to hold it up.

    We have already had nearly a dozen service calls on all our LG appliances (ref., D/W, range, micro, W & D) in the first 12 months before the warranty expired. Can't recommend strongly enough AGAINST LG's craptracular products. I'd sell these and buy something else, if I wouldn't feel bad about some other poor person getting this junk...

  • valc Aug 10, 2008

    I have a different model of this product which may not be available in the USA which also had this problem(f228jsta.) This model has the controls in a water dispenser on the outside of the front left door so I simply removed the light assembly completely (fortunately I have a lot of natural light in my kitchen.) In Mexico we get a 3 year warranty from the factory but I am worried that instead of fixing the problem they are just going to replace the light assembly which is just going to melt again. It seems to me that there are 2 problems which could be related.

    1. How is it possible that the light stays on when the doors are shut? In older technology units I would have thought that both the light and door open alarm were all run off the same circuit meaning that when one of the switches indicating that a door has been opened has been is made the light should go on and if the circuit remains closed eventually the alarm goes off (this is not the case.) My conclusion is that the light must be run by a secondary circuit. Possibly something in this secondary circuit is failing (although the doors have been shut and the primary circuit is open the light remains on.) It could be that the light is run by a relay and the relay is sticking shut. This could be exacerbated or caused by the fact that the wrong bulb wattage was installed from the factory overloading the relay (see second comment below.)

    2. How it is possible that the design does not allow for the possibility that the doors might be left open for an extended period of time (the light assembly/housing should not melt period?) I thought maybe there was a mistake in the wattage of the bulbs that were installed from the factory but unfortunately the bulbs were destroyed in the "melt down" and I could not verify the wattage (from what I could tell there was no wattage specification on the pieces of the bulbs I recovered.) The one thing I did notice from the pieces of the bulb is that it was a clear bulb as opposed to a soft white which could radiate more IR that a soft white bulb.

    If I decide to have my unit repaired I am going to ask to see the bulbs during the installation so I can check the wattage. If they do not have any wattage indication I am going to go to the hardware store and purchase some 25 or 40 watt bulbs (soft white if available) and change the bulbs. I will also check and see if the light unit will work with just one bulb and if it does I will leave only one bulb installed (2 bulbs are probably not necessary.)

  • Anonymous Aug 20, 2008

    We experienced the same problem two days ago. There were pork chops in bags on the top shelf that were "ready to eat" warm from the bulbs remaining on just over them. The plastic housing is dangling from its screws and the clear plastic light cover was deformed from heat. Once I was able to get the cover off, I just unscrewed the lights. Seeing that the temp lights still worked and that the compressor was still hot, I shut the door to see what would happen. The fridge cooled down to temp.

    I called LG and they issued an extended warranty, but the last time I needed service, they didn't have a service center in our area.

  • Anonymous Aug 24, 2008

    I had the same problem with my AFC25760ST purchased in May 2007. The lights stayed on, I smelt burning plastic and when I looked inside the housing drooping down and melting. The light cover was warped. Luckily I noticed it after only 15 mintues or so. I logged a complaint here with the Consumer Product Safety Commission and I suggest all with this problem do as well:

  • stang65 Aug 29, 2008

    Yes I to have the same problem , customer service did the song and dance , I am going to try Best buy to see If they will stand behind it. We did waste some food and are lights are hanging but I guess we caught it early.model LFC25760SW

  • ernz72 Sep 19, 2008

    I have the same problem with my LG french door fridge purchased a year and a half ago. The light housing melted and fell on the fridge shelf; both light bulbs would not turn off even when doors are shut (I know because I put a camera inside and closed the doors). The fridge became very very hot, dangerously hot! I unplugged the fridge and removed the light bulbs which was very difficult because both bulbs were fused to the socket due to the extreme heat. After finding several reports of the same problem on the Internet, I called LG customer service (1 800 243 0000). They are not very fiendly and not very fast!!! They wanted me to fax/email them my receipt. C'mon, what do they think, I stole the fridge?! Since I do not have it, I went to Home Depot to get a copy - luckily, they have it. I'm still waiting for the LG repair man who's supposed to fix it, parts + labor covered. It's been a week now...still waiting ... Stay away from LG!

  • Anonymous Sep 20, 2008

    Same problem. I have paid for service twice, before I realized others were experiencing the same issue. I finally just removed the lightbulbs until I can get some answers.

  • Bikerbudmatt Sep 25, 2008

    Yes, I had this same problem start the day before yesterday (9/23/2008), and like others I'm very thankful that it happened during the day at a time when I was home. Everything near the top of the refrigerator compartment was heated to room temperature or above; the lamp housing was starting to melt; and it was very difficult to remove the clear plastic lens from the housing because the tabs had started to melt into the housing. I used my thick leather work gloves to remove the two lamps, and had to tuck one of the sockets back up into the housing because it had fallen out.

    Two tips:

    • If you continue to use the refrigerator, remember that those lamp sockets are in all likelihood still electrically LIVE. Don't put yourself in a position to be electrocuted!

    • File a report with the CPSC (as others have suggested). Do not be dissuaded by their form, which seems to imply that you have to have been injured in order to file a report. Finer reading of their site shows that being EXPOSED to injury is enough. I cited the fire hazard, the burn hazard from removing the bulbs, the electrical hazard, and the fumes from the plastic housing.

  • Julie8000 Oct 03, 2008

    Same thing with me. Noticed food not warm and it felt hot. I pushed the light buttons and the lights didn't go off. Lamp housing was melted.
    We removed the lights and called LG. They gave me the same thing, fax receipt in, extend warranty, so I knew something was up and then read about this problem.

    I am wondering, with the lights out, will the refrigerator at least work and cool down, or is the whole thing fried?

    After just being through Ike and having to replace everything in the thing, I need to know if I have to go get the cooler out.

  • krisart Oct 05, 2008

    I just decided to do some research that possibly there was a recall and they missed us! same problem as everyone else here....came down this morning to find melted housing, burnt light bulbs and actual burn marks on the housing. I called LG and have also been told to fax the info and they will offer me an extended warranty. This is terrible that they know about this and would rather risk a fire for some innocent person than put the money into fixing this problem!

  • jreed679 Oct 06, 2008




    /* Style Definitions */
    {mso-style-name:"Table Normal";
    mso-padding-alt:0in 5.4pt 0in 5.4pt;
    font-family:"Times New Roman";

    For those who subscribe to "misery loves company",
    then welcome. We discovered ours by the electrical burn smell. Although there was no visible damage, the
    lamp housing was very warm. So I removed
    the unit and detected the light bulbs were extremely hot; so I used a towel to
    insulate from my hands to unscrew them. Afterwards I popped the
    circuit board from its connections and allowed about ½ hour for cooling, then
    plugged everything back together. Within
    10 (or so) minutes, the excessive heat returned. So we removed the light bulbs so the
    refrigerator continues operating and cooling.

    We purchased the refrigerator in December ’06. Thank goodness we were home to detect the
    problem before it got much worse. I cannot
    imagine an undiscovered electrical burn fueled by a continuous voltage feed would
    do much for our new kitchen décor. Had
    we bought a $600 frig, I could live with a dark frig; however for $2k (+/-), I
    expect it to light-up when I open the door.

    I am going to follow the “Solution Advise” listed on this
    forum and hope LG takes ownership of a comprehensive “in home” repair.

  • Brutus_Butch Oct 23, 2008

    Same problem. Noticed a burning plastic odor. When I pressed the door close buttons, lights would stay on (I peeled the weatherstriping stuff on the side of the side of the door to confirm Unplugged fridge for 5 minutes and then removed the lightbulbs (the cover is very hard to take off, I ended up breaking one of teh small tabs that hold the light cover in place). I bought the fridge new from HD in April 2007. I will be contacting LG shortly..

  • FredandJoni Oct 29, 2008

    We had the exact same problem. We bought our through Sears and Sears doesn't know anything about this problem. They said we could get this fixed IF we pay for the repair (time and material). As many of you mentioned, thank goodness we were home when this happened! I want to contact LG directly (even though it appears that now this really is a Sear's issue) but cannot find a phone number. Could someone please post a phone number that they have called? Thanks so much!

  • Anonymous Oct 30, 2008

    I have the same problem. LG LFC25760 Purchases December '06, Failed October '08

  • Anonymous Dec 26, 2008

    Exactly the same problem on a LFC25760 fridge less 2 years old. What bothers me is the folks who have posted & said they have seen this problem twice. It is a fire hazard. Will battle with LG tomorrow

  • newoil Dec 26, 2008

    I have had lights stay on about 4 times now over the past year. This morning we woke up to find many of our items on the top shelf very warm to the point we had to throw them out, some of which were expensive! Through my frustration I found this website. I replaced the bulbs with GE energy smart 13 watt bulbs which = 60 watt standard bulbs. The bulbs are the new smaller size so they fit. They also seem to be much cooler when lit. Might actually save on having the fridge stay cool easier with these bulbs. They give off a little less light but do the job. I will be contacting LG in the next few days since I am sure they are off for Christmas.

  • deanorx Jan 06, 2009

    I too experienced what appears to be the same problem. I got a frantic phone call from my wife this am about a burning smell coming from our 2yr old LG LFC25760SW. I purchased it as a cosmetic damaged model from a reputable dealer. The caveat was that it is "unwarranted". I looked in the owners manual to find that the fridge is only warranted in provinces of Canada. So I rushed home from work, it smelled of burning plastic and found the sensor unit dangling from the top of the fridge (a noticable gap from the melted plastic). The upper part of the fridge was really warm - maybe 60deg, however the freezer was still cold. Under my situation does anyone know if this would be a warranted problem or recall or what are the necessary parts/#'s would be needed to repair the fridge.

  • nancyinky Mar 15, 2009

    We have the same problem, but with a Sears 795 series made by LG. The problem started last Sunday. My husband replaced the light sockets with parts ordered from Sears and it happened again this morning. He called Sears Repair and was immediately given the Sears Recall number, which he can't call until tomorrow, Monday, morning. We did not have a fire, but this is a very dangerous situation. We unscrewed the bulbs and now await what Sears will do about this. I have already alerted two friends who have the same French Door Refrigerators, one a Sears and the other an LG. From reading this site and this morning, this is something both companies know about, yet have not issued warnings or recall notices about. We need to keep after them until they do. Fortunately, both times this has happened, we were home.

  • ckci Apr 06, 2009

    Same problem.... Called LG and they are aware, however, even though they know we own the LG refridge, they want us to fax a copy of the receipt! Try and find your receipt after 2 years!!!! Give me a break. I'll find it, or I should say my husband will, lol... I am going to ask for a way extended warrenty and not have to pay a penny for anything.

    Still love the refridge though and just want it fixed.

  • Anonymous Apr 23, 2009

    Well I guess we are in the same boat here... we have a roughly two year old LFC25760SB and just noticed this morning that the panel was drooping down. We bought ours at Home Depot and the first one had to be replaced within 6 months. We really like our fridge... but this is looks to be a real fire hazzard. I will be replacing and/or removing the bulbs asap until we get this fixed. Thanks for all the posts... makes me feel better knowing we are not alone!! GK

  • jhscottusa May 03, 2009

    Actually just falling in line with the troop. We have had the same LG model for a little over two years and not only lost the panel to light burn but the wheels have broken off of the veggie drawer hangers and the auto ice cube maker has gone down twice and remains broker. As a matter of fact all of it remains in some state of back order and/or etc.

    Bottom line, we are praying the Washer and Dryers don't start falling apart. LG has the worst customer service in the appliance industry.


  • cherngfong May 05, 2009

    Mine is LG  model LFC21760ST. We just had the same problem yesterday. Food are spoiled and the housing of the light melted. Is there a recall for this problemm....

  • cmu_tartan23 May 18, 2009

    I have the same problem as jhscottusa minus the ice-maker problem (though, I now know that I have something else to look forward to). I called LG and didn't get anywhere with them.

  • murphymik139 May 11, 2010

    Had same stupid problem. GRRR my Beer got hot!! GRRRRR don't mess with me and my beer.

    LG got a call didn't dispute and they coming over in two days to fix. I unscrewed the lightbulbs. They were very hot!

    Meanwhile I will pawn my hot skunky beer off to my friends when they come over.

  • Jill Patricia Lyons Oct 10, 2012

    The control panel inside our Kenmore 59666132700 bottom freezer refrigerator has broken twice in the past five years. Each time it cost about $400 to repair. We are thinking now that the two 40 watt 120 volt Sylvania light bulbs which are right behind the control board are responsible. They are hot within about 30 seconds of opening the fridge and if you have the fridge door open for a length of time they sure as heck could melt a connection on the control board. We've now removed the lights and are going to try a couple of 10 or 8 watt bulbs instead of the 40 watt ones. Who in their right minds would design something with an electronic control board within inches of heat producing light bulbs? That is my humble opinion anyway.

  • Jill Patricia Lyons Oct 10, 2012

    We've had a similar problem with our Kenmore 5966132700 bottom freezer refrigerator... the control panel broke down twice in 5 years and it cost $400 to replace each time... now we are thinking that the two 40 watt 120 volt Sylvania light bulbs which are within inches of the control panel are responsible. They are hot within 30 seconds of opening the fridge. They were so hot when the repairman opened the fridge to replace the board that he had to use a cloth to get them out. Hot light bulbs can easily explain a broken control panel. It's a flaw in the design if you ask me. Who in their right mind would design something with heat producing light bulbs within inches of an electronic control board? That's my view anyway.

  • Charlene Brown
    Charlene Brown Dec 12, 2013

    lg is not going to help. They have a class action suit against them. if you get it fixed it only prolongs the defect.....



10 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 489 Answers

The control board relay switch for the light bulb stuck in the on position and needs to be replaced along with the light cover and housing.  There is also a replacement light harness that has a high limit switch to shut off the lights if this happens again.  LG knows about this problem and if you call LG customer service, they will grant a one time warranty extension to take care of this problem.

Posted on Jun 11, 2008

  • Richard Lew Jul 16, 2008

    If you have any problems with your repair person getting this job done, you will need to call LG and have one of their techs come out and service your refrigerator.


  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Same thing happened to us today. Call LG customer service they should offer you a one tiome extension on the warranty for parts only. DON'T ACCEPT! Tell them you need labor AND parts. I suspect there are a batch of bad relays in these refrigerators and they know it.

Posted on Jul 29, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert who has answered 20 questions.


    An expert that has over 10 points.

  • Contributor
  • 36 Answers

There appears that the relays are failing in the closed position due to overheating circut. The bulbs are (2) 60 watt bulbs which give lots of light but apparently are fusing the light relays closed.
The door switches at the top send signal that door is closed and signal to turn lights off and on . changing the bulbs to lower wattage may help, but the real solution is to change board. LG is aware of problem. The CPSC is probably not involved due to the fact I am not aware of any fires caused by the issue. Once property damage is reported or injury the CPSC will get involved. If I had one of the refrigs I would either take the bulbs out till it gets fixed or at least remove one and change the other to a 25 watt bulb.........

Posted on Aug 22, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

SAME PROBLEM with LG 2850SW model. WTF? Between the icemaker causing freezing in the bottom, the lousy ice drawer that spills ice into the freezer, the poor quality of the icemaker shut-off...I give up. I will never buy an expensive refrigerator ever again, and NEVER from LG. They stink I will be calling them next week and I am not hopeful.

Posted on Apr 17, 2010

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

These refrigerators were also sold from Sears as a Kenmore products as well. If you want to find even more logged reports, see Kenmore model 795.77312600 or a Kenmore Trio. This problem is larger than we all think.

Also found out that Sears had a "Service Flash" (repair bulletin) for this refrigerator "SF46-515" for this very problem.

I am going through this same situation with my own fridg. I will report more as I find out more. Most importantly, we all must file complaints with the cpsc.

Posted on Sep 27, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem and after reading what is here I went to lg's website and online chatted the problem. Much easier than over the phone, highly recommended. Fast and friendly service, the service call is in a couple days and until then the fridge still cools, just popped out the lights. The silver lining is it gave me a great opportunity to really deep clean the fridge and the problem is much less severe than I originally feared.

Posted on Jul 17, 2012

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Repair man finally came out after waiting for 2 weeks for extended warrently paper work then another 4 weeks - they were waiting for parts from LG and then had to schedule. seems to be working fine now. thanks for posting here and advice from Guru to get us to push for extended warrenty from LG. it took persistance as they kept "loosing" our paper work via fax. but finally fixed at no extra cost to us, just lots of aggrivation at LG terrible customer service and paper work run around. Do not buy this unit until this is fixed. I am not sure i would buy another LG large appliance. i liked thier phones so i took a risk ...and lost...

Posted on Oct 02, 2008

We awoke to the same problem with our LG LRFD22850ST fridge. Thank God a fire did not result. Had it gone any longer, I am sure it would. The cover had melted off the light housing and the light sockets are all burnt/brown. The bulbs where difficult to undue and resulted in a burnt finger - Even through a heavy dish towel for protection!

LG had a recall on ANOTHER trouble french-door (bottom mount freezer / fridge.


Time for ANOTHER recall LG! Or U.S. and Canadian Governments!

Posted on Sep 23, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

August 31, 2008 Same problem with LG refer. LFC25760SB. The lights stayed on over heating the plastic housing. With the bulbs removed the box worked normal. Sounds like LG needs a recall to properly fix the problem. Since this is a holiday week end, I'll contact LG tomorrow. Sounds like they have a BIG problem.

Posted on Sep 01, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My wife complained yesterday afternoon that there was an oder like something electrical burning inside our LG French Door Refrigerator ( model LFC25760SB ) that was purchased in June, 2006. I didn't really notice it and thought nothing of it. About an hour after dinner, as I was putting stuff back into the refrigerator, I really noticed the oder. I could feel the heat from around the appliance light bulbs and figured they must not be shutting off.

With the doors open, I pressed the switches that would normally turn off the lights. The alarm stopped, but the lights did not go off. I closed both doors and put a butter knife blade between the seals and could see that the lights were still on.

I unplugged the refrigerator, and after the appliance bulbs cooled, I removed them. I called LG this morning and they said that they would extend the warranty to cover the repair. Repair man is supposed to come by later this week. I will let you know the results.

Posted on Jul 21, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hello, We have a Whirlpool Gold bottom freezer

I don't know about Whirlpool refrigerator freezers, but my Amana has a temperature control in the freezer that regulates the overall cooling, and then the control in the refrigerator compartment controls how much of the total cooling is sent to the refrigerator section. My advice would be to lower the temperature setting of the freezer, and see if the temperature lowers in the refrigerator as well. Also, you can go to the Whirlpool website and they can help you further.

Aug 02, 2013 | Refrigerators

1 Answer

The LG refrigerator door lights do not come on when I open the door every thing else works. French doors #LFC25760SW Hepl!!!

Were the doors left open at anytime? If so it has a thermostat that will shut off the lights to keep from getting too hot, If they werent left open, could be bad bulb or stuck or bad light switch on the door, all very easy fixes.


Mar 26, 2011 | LG Refrigerators

2 Answers

We have a Lg LFC25760SW fridge and the lights stay on in side the fridge

LG had a circuit board malfunction with many french door models with fridge lights staying on with the door closed. the bulb lens usually overheats; deforms; and falls off. the plastic frame surround is warped too. the bulb sockets are darkened too. if this is the case, call LG and they will usually repair this overheating issue for free. you can just unscrew the bulbs for the meantime.

Jun 15, 2010 | LG LFC25760TT Titanium Bottom Freezer...

2 Answers

Lights stay on inside Sears (really LG) french door refrigerator

That should be a covered repair. There was a safety bulletin on that. Call Sears and complain. Tech should have known that.

Dec 10, 2009 | LG LRFD25850 French Door Refrigerator

1 Answer


Turn the unit off so the bulb can cool and just take it out. Sounds like there is a problem with the switch, as to the melted surround if it is part of the liner there aint nothing you can do, save patch it with fiberglass and resin.

Dec 01, 2009 | Dishwashers

1 Answer

Our 3 yr old LG Model LFC25760SW French door refrigerator over freezer is forming ice on the bottom of the freezer compartment, beneath the drawer. The ice maker switch is off. The water is coming from the...

Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.

Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Aug 25, 2009 | Refrigerators

1 Answer

LG Design defect - Light stayed on and melted the fridge.

yes, contact LG for this known problem. it's a circuit board defect. the tech should replace both bulbs w/lower wattage, plastic bulb lens, lens surround and bulb sockets themselves. be sure to have your fridge model # and serial # handy.

Jul 12, 2009 | LG LFC25760 French Door Refrigerator

1 Answer

Tried to replace the filter and after that the upp

I don't think replacing the filter had anything to do with your problem.  If the ice maker is working then the freezer is OK since they have the same cooling source.  I had the same problem with this model refrigerator six months after I got it (in 2/2007).  The cooling in the refrigerator section failed.  The refrigerator fan and the air duct as well as the mother board were replaced.  A year later the ice-maker fan froze up. It and the housing were replaced with improved models.  The mother board was also replaced again due to software changes related to the ice maker.  This model is also part of an Energy Star/LG case agreement to modify the circuits and provide a lifetime annual rebate payment.  Check it out and register on the LG web site.

May 19, 2009 | LG LFX25960ST Stainless Steel French Door...

Not finding what you are looking for?
LG LFC25760 French Door Refrigerator Logo

8,402 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Refrigerators Experts

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

John Tripp
John Tripp

Level 3 Expert

4655 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a LG Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides