Question about LG LFC25760 French Door Refrigerator
We've had this LG LFC25760SW refrigerator for a little over a year. We came downstairs the other morning to find that the two light bulbs had been on all night. The plastic piece that displays the fridge and freezer temperature was hanging by wires b/c the heat from the light bulbs melted the plastic. The entire refrigerator was warm. I took out the light bulbs and the refrigerator began to cool down to normal temperature.
The doors were not left open. If they had been a) the refrigerator would have beeped as always, and b) even we didn't hear a beep, the lights turn off after a few minutes of the door being left open.
Anybody experience this? Is this a total defect? Fixable?
Luckily we have an extended warranty and somebody is coming to the house to look at it. Any insight so I have a knowledge base with the repairman?
The control board relay switch for the light bulb stuck in the on position and needs to be replaced along with the light cover and housing. There is also a replacement light harness that has a high limit switch to shut off the lights if this happens again. LG knows about this problem and if you call LG customer service, they will grant a one time warranty extension to take care of this problem.
Posted on Jun 11, 2008
Same thing happened to us today. Call LG customer service they should offer you a one tiome extension on the warranty for parts only. DON'T ACCEPT! Tell them you need labor AND parts. I suspect there are a batch of bad relays in these refrigerators and they know it.
Posted on Jul 29, 2008
There appears that the relays are failing in the closed position due to overheating circut. The bulbs are (2) 60 watt bulbs which give lots of light but apparently are fusing the light relays closed.
The door switches at the top send signal that door is closed and signal to turn lights off and on . changing the bulbs to lower wattage may help, but the real solution is to change board. LG is aware of problem. The CPSC is probably not involved due to the fact I am not aware of any fires caused by the issue. Once property damage is reported or injury the CPSC will get involved. If I had one of the refrigs I would either take the bulbs out till it gets fixed or at least remove one and change the other to a 25 watt bulb.........
Posted on Aug 22, 2008
SAME PROBLEM with LG 2850SW model. WTF? Between the icemaker causing freezing in the bottom, the lousy ice drawer that spills ice into the freezer, the poor quality of the icemaker shut-off...I give up. I will never buy an expensive refrigerator ever again, and NEVER from LG. They stink I will be calling them next week and I am not hopeful.
Posted on Apr 17, 2010
These refrigerators were also sold from Sears as a Kenmore products as well. If you want to find even more logged reports, see Kenmore model 795.77312600 or a Kenmore Trio. This problem is larger than we all think.
Also found out that Sears had a "Service Flash" (repair bulletin) for this refrigerator "SF46-515" for this very problem.
I am going through this same situation with my own fridg. I will report more as I find out more. Most importantly, we all must file complaints with the cpsc.
Posted on Sep 27, 2008
I had the same problem and after reading what is here I went to lg's website and online chatted the problem. Much easier than over the phone, highly recommended. Fast and friendly service, the service call is in a couple days and until then the fridge still cools, just popped out the lights. The silver lining is it gave me a great opportunity to really deep clean the fridge and the problem is much less severe than I originally feared.
Posted on Jul 17, 2012
Repair man finally came out after waiting for 2 weeks for extended warrently paper work then another 4 weeks - they were waiting for parts from LG and then had to schedule. seems to be working fine now. thanks for posting here and advice from Guru to get us to push for extended warrenty from LG. it took persistance as they kept "loosing" our paper work via fax. but finally fixed at no extra cost to us, just lots of aggrivation at LG terrible customer service and paper work run around. Do not buy this unit until this is fixed. I am not sure i would buy another LG large appliance. i liked thier phones so i took a risk ...and lost...
Posted on Oct 02, 2008
We awoke to the same problem with our LG LRFD22850ST fridge. Thank God a fire did not result. Had it gone any longer, I am sure it would. The cover had melted off the light housing and the light sockets are all burnt/brown. The bulbs where difficult to undue and resulted in a burnt finger - Even through a heavy dish towel for protection!
LG had a recall on ANOTHER trouble french-door (bottom mount freezer / fridge.
Time for ANOTHER recall LG! Or U.S. and Canadian Governments!
Posted on Sep 23, 2008
August 31, 2008 Same problem with LG refer. LFC25760SB. The lights stayed on over heating the plastic housing. With the bulbs removed the box worked normal. Sounds like LG needs a recall to properly fix the problem. Since this is a holiday week end, I'll contact LG tomorrow. Sounds like they have a BIG problem.
Posted on Sep 01, 2008
My wife complained yesterday afternoon that there was an oder like something electrical burning inside our LG French Door Refrigerator ( model LFC25760SB ) that was purchased in June, 2006. I didn't really notice it and thought nothing of it. About an hour after dinner, as I was putting stuff back into the refrigerator, I really noticed the oder. I could feel the heat from around the appliance light bulbs and figured they must not be shutting off.
With the doors open, I pressed the switches that would normally turn off the lights. The alarm stopped, but the lights did not go off. I closed both doors and put a butter knife blade between the seals and could see that the lights were still on.
I unplugged the refrigerator, and after the appliance bulbs cooled, I removed them. I called LG this morning and they said that they would extend the warranty to cover the repair. Repair man is supposed to come by later this week. I will let you know the results.
Posted on Jul 21, 2008
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Posted on Jan 02, 2017
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