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We have purchased a Phillips freeview box but am unable to get a signal !! We have the tv arial plugged into the back of the freeview box into the tv and the scart connected from freeview to tv. Do we need another arial to plug from the freeview to main arial socket ??

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Yes

If the Freeview box is not connected to the main aerial socket, you cannot get a signal.

Also, you will need a digital aerial, if you don't already have one.

Posted on Jun 10, 2008

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Sharp tv was set up with satelitte- now no signal with freeview box - do i have to reset tv?


Have you changed the input setting on the TV to match up with the input port you have plugged the freeview box into on the back of your TV?

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The tv is fine without the freeview box have tried new scart lead also new tv ariel leadand retunned several times


Are you getting any reception at all? Could it be that the antenna is not receiving the signals??

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Logik freeview no signal


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My Polaroid HDTV says no signal. What is going on.


  • Have you plugged in the arial?
  • Is it in the right socket?
  • Are you using an aerial cable extender/splitter?
  • Are you using a portable indoor aerial?
  • Does it have built in Freeview?
  • Have you plugged in an external Freeview box if necessary?
  • Have you scanned for channels through the Freeview box?
  • Are you in an area where the analogue signal has been turned off?
  • Have you subscribed to a cable or satellite provider?
  • Are you on the right TV source?
  1. check the back of the tv to see if the aerial is plugged in.
  2. check the back of the tv to see if the aerial is plugged in correctly.
  3. If you are using an aerial cable extender or splitter, make sure all parts are connected all the way up to the aerial.
  4. If you're using a portable indoor aerial you might not be able to get enough signal to produce a picture. Also the aerial might need to be switched on, plugged in or need batteries.
  5. If the TV has Freeview built-in then you will need to scan for channels before you will get a picture. refur to you're TV's manual.
  6. Make sure, if you have got an external Freeview box that it is plugged in and switched on at the wall. Also make sure that it is connected to the TV either by a scart lead or by HDMI cable.
  7. Typically there will be a button on the remote called menu. From the menu screen choose setup. Then choose auto scan. Follow any on-screen instructions. Always refur to the TV's manual to avoid confusion and frustration.
  8. If you are in an area where they have switched off the analogue signal you will need to buy a Freeview box or subscribe to a cable or satellite provider. Freeview is cheep and is a one off payment ( best for people who will only really watch channels 1-5)
  9. Ring up your providers tech support.
  10. To change what input you are viewing, there will normally be a button called source on the remote. If you have connected a Freeview or cable/satalite box to the tv with a scart lead then select scart. If you used a HDMI lead then select HDMI. (There may be more than one of theses sockets so check behind the TV first. They usually have names or numbers by the side) refur to you're TV manual for help.
That is every problem i can think of. If it still doesnt work, take it back to the shop.
Hope this helps.

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1 Answer

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Have you made sure that the correct 'source' has been selected on your TV? What does the TV show? Does it show, for instance, the menu?
Connect it all up and turn on. Now repeatedly press the button on your tv remote that changes the signal input. This button will be marked as a square or circle with an arrow through it, or will me named source or input. With any luck you should see your digibox.

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The Antenna may be in a weak signal area heres a quick cheap fix
Get a Freeview Box and connect it via SCART LEAD to your tv, if the Box picks up a good signal then your tuner may be very weak..
You may want to try a BOOSTER to the TV first, and if that fails go with an external freeview. My neighbor has a 42 and the freeview box WITHOUT an antenna attached resolves all the channels..so give that a try. I have a goodmans too with a slow tuner and I have to retune it sometimes even though it gets a good signal from the antenna. I will be getting an external tuner freeveiw box.

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Could be that the Scart socket doesn't pass through the signals from the receiver. I had a Goodmans TV with Scart input which just didn't respond to the receiver. When I moved it to the Scart connector on my VCR it worked a treat.

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Acer L5100 and TV Tuner


Try normal arial first.
If OK, try freeview box again.
Check what tuner card you have fitted in Device Manager and check specs on google. Can it receive satellite freeview?
May be new drivers - check Tuner card website for driver updates and latest info.
reply back with what card is fitted.

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My Thompson Freeview box keeps stuttering/time lapse freezing.


Hi Ive just bought a thomson dtr box and the picture keeps freezing .new arial new cable etc.well ive just tried a £20 freeview box and its fine good clear picture and dosnt freeze.I had a good signal when using the thompson box and its the box load of rubbish taking it back to shop.

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