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this is called hline problem. only a thin line is seen in the screen and the screen is black. the cabinet needs to be opened then it needs slight setting from the picture tube to get the whole picture.
Good morning! kindly try the following:
-mouse pointer on the screen, right click the mouse, then click the Properties, then click Settings tab, then click Troubleshoot or Advance which will guide you in setting your screen display. best regards.
DO YOU KNOW HOW TO SOLDER. IF SO, TRY TO OPEN THE MONITR AND LOCATE THE VERTICAL SECTION AND YOU WILL FIND LOOSE SOLDERS. A SINGLE HORIZONTAL LINE MEANS THAT THERE IS A PROBLEM WITH THE VERTICAL LINEARITY OF YOUR MONITOR. FIND SOMEONE WHO KNOWS HOW TO FIX COLD SOLDERS