Question about Cisco 7940 IP Phone

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Power Outage I'm in the military and I just had a power outage here in Afghanistan. Now my phone isn't recieving power. Have the line running to the phone and then connected to the computer and I am recieving connection on the computer. But no power on the phone just a blank screen. What can I do to get power back

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Verify that your VOIP phone is still plugged into a POE (Power over ethernet) port. If it is, verify the integrity of your network line. If for any reason your line is damaged (like dropping some gear on it, shutting it in a connex door, leg of your cot pinching it, or even your IMO got confused and snipped the line. Definitely check layer 1 which is your physical line, and the switch it plugs into. Check your ends also, if you have crappy crimp jobs on your RJ45 ends you might be in trouble. See if you cant score some CAT6 cable from the commo guys. That'll help.

Hope your phone is back up soon. Good luck, be safe, the Military is a small world and I might see you around. ;-)

Posted on Jun 11, 2008

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